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Dealership Tech Jobs (NOW HIRING)

We are seeking a proven sales leader with strong experience in automotive retail technology, dealership operations, or SaaS sales organizations serving the automotive industry. Responsibilities ...

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Our innovative technology is designed to elevate the dealership experience, offering unparalleled flexibility, efficiency, and control in managing operations. Join us. WHY WE'RE LOOKING: We are ...

Automotive Technician

Oceanside, CA ยท On-site

$28 - $40/hr

A minimum three years of experience in an aftermarket or dealership tech role is required. Smog certification is a plus. ASE certifications are highly preferred, but not a deal-breaker. You will be ...

BMW Genius

Phoenix, AZ ยท On-site

$2K/mo

Comfortable using computers, tablets, and dealership technology systems * Valid Arizona driver's license with a clean driving record * Must pass background check and drug screening Compensation ...

Utilize eContracting platforms and dealership technology efficiently Requirements Qualifications * Prior Automotive Finance Manager experience required * Strong interpersonal and relationship ...

BMW Genius

Phoenix, AZ ยท On-site

$2K/mo

Comfortable using computers, tablets, and dealership technology systems * Valid Arizona driver's license with a clean driving record * Must pass background check and drug screening Compensation ...

SERVICE PORTER

Homestead, FL ยท On-site

$13.75 - $16.50/hr

Comfortable using smartphones, digital systems, and dealership technology tools * Reliable, punctual, and team-oriented * Ability to work outdoors and stand for extended periods in varying weather ...

Comfortable using computers, tablets, and dealership technology systems * Valid Arizona driver's license with a clean driving record * Must pass background check and drug screening Compensation ...

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Dealership Tech information

What is the difference between Dealership Tech vs Auto Service Technician?

AspectDealership TechAuto Service Technician
CredentialsASE certifications often preferredASE certifications common, may vary by employer
Work EnvironmentDealerships, new vehicle service departmentsIndependent shops, dealerships, repair centers
Industry UsagePrimarily automotive dealershipsBroader, including independent and dealership repair shops
Job FocusNew vehicle diagnostics, warranty repairsGeneral repairs, maintenance, diagnostics

Dealership Techs typically work in dealership service departments focusing on new vehicle repairs and warranty work, often requiring ASE certifications. Auto Service Technicians have a broader scope, working in various repair settings including independent shops, handling general repairs and maintenance. Both roles require similar skills and certifications but differ mainly in work environment and specific job focus.

What are dealership techs?

Dealership techs, also known as dealership technicians or automotive service technicians, are skilled professionals who inspect, diagnose, maintain, and repair vehicles at automotive dealerships. They work on cars and trucks sold by the dealership, using specialized tools and equipment to address mechanical, electrical, and electronic issues. Dealership techs often receive manufacturer-specific training to ensure they are up-to-date with the latest vehicle technologies and service procedures. Their responsibilities may include routine maintenance, warranty repairs, and more complex diagnostics, helping to keep vehicles running safely and efficiently.

What are some common challenges faced by Dealership Techs, and how can they be successfully managed?

Dealership Techs often face challenges such as keeping up with rapidly evolving automotive technologies and managing a high volume of repair orders, especially during busy periods. Staying current with manufacturer training and certifications is essential to effectively diagnose and repair newer vehicle models. Additionally, Dealership Techs must balance efficiency with quality work to meet both customer expectations and dealership performance metrics. Building strong communication skills helps in collaborating with service advisors and other technicians, ensuring clear documentation and smooth workflow throughout the service department.

What are the key skills and qualifications needed to thrive as a Dealership Tech, and why are they important?

To thrive as a Dealership Tech, you need strong automotive diagnostic and repair skills, often supported by completion of an automotive technology program and relevant certifications like ASE. Familiarity with manufacturer-specific diagnostic tools, computerized repair systems, and service software is typically required. Attention to detail, problem-solving abilities, and effective communication with both team members and customers help set top performers apart. These skills and qualities are crucial for ensuring vehicles are serviced accurately, efficiently, and to the satisfaction of both the dealership and its clients.
More about Dealership Tech jobs
What cities are hiring for Dealership Tech jobs? Cities with the most Dealership Tech job openings:
What states have the most Dealership Tech jobs? States with the most job openings for Dealership Tech jobs include:
Infographic showing various Dealership Tech job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.
IT Support Specialist (Field/Regional)

IT Support Specialist (Field/Regional)

Hendrick Automotive Group

Mckinney, TX โ€ข On-site

Full-time

Posted 15 days ago


Job description

BMW of McKinney
Location: 2601 N. Central Expressway, McKinney, Texas 75071
Hendrick Automotive Group is one of the largest privately held automotive retail organizations in the United States, with a strong commitment to teamwork, integrity, and delivering exceptional customer experiences. Our IT team plays a critical role in supporting dealership operations and enabling continued growth through reliable, innovative technology solutions.
Position Summary
The IT Support Specialist (Field/Regional) is responsible for supporting a group of dealerships within a defined geographic region. This role ensures dealership technology systems are operational, compliant, and aligned with Corporate IT standards.
The RIC serves as a key liaison between dealership teams and Corporate IT, supporting both day-to-day operations and technology projects. This role may be filled as either a Field Service Technician or Regional IT Coordinator, depending on experience!
Key Responsibilities
  • Provide onsite and remote support for hardware, software, and network issues
  • Install, maintain, and repair PCs, laptops, mobile devices, printers, and peripherals
  • Troubleshoot and resolve technical issues; track incidents in ServiceNow
  • Maintain IT systems and ensure compliance with corporate standards
  • Manage computer room environments (cabling, equipment setup, cleanliness, controls)
  • Support and coordinate IT projects (PC refreshes, IMACs, new site initiatives)
  • Partner with vendors for equipment installation and warranty repairs
  • Build strong relationships with dealership teammates and provide excellent customer support
  • Train users on systems, tools, and IT best practices

Qualifications:
Required:
  • 2+ years of IT support experience (field or client-facing preferred)
  • Strong troubleshooting skills (hardware, software, basic networking)
  • Ability to work independently and manage multiple priorities
  • Strong communication and customer service skills

Preferred:
  • CompTIA A+ certification (or equivalent)
  • Automotive dealership systems experience (DMS, service tools, OEM platforms)

Work Environment & Travel:
  • Based in McKinney, Texas covering McKinney, Austin, Northern California, and Louisiana.
  • Field-based role supporting multiple dealership locations
  • Regular regional travel required; occasional travel outside region
  • Must be able to respond to urgent issues and short-notice travel

Reporting Structure:
  • Reports to: Manager of Field Services

Compensation:
  • Hourly position; overtime may be required

Career Growth:
Opportunities for advancement within IT through training, experience, and performance.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization. #CB
Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.