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Citadel Bank Jobs (NOW HIRING)

Citadel

Application Administrator

Exton, PA · On-site

Install, configure, and maintain Citadel's core banking applications. * Ensure application performance and availability. * Manage application upgrades and new releases. Technical Support * Serve as ...

Citadel

Application Administrator

Exton, PA · On-site

Install, configure, and maintain Citadel's core banking applications. * Ensure application performance and availability. * Manage application upgrades and new releases. Technical Support * Serve as ...

Citadel

Personal Banker - Southern Division

Glen Mills, PA · On-site

$18.75 - $23/hr

Recognize opportunities to promote or sell Citadel's products and services as a means for serving ... Remain compliant with the Bank Secrecy Act by completing annual BSA training. * Maintain ...

Citadel

Personal Banker II

Pottstown, PA

$18.75 - $22.75/hr

Recognize opportunities to promote or sell Citadel's products and services as a means for serving ... Remain compliant with the Bank Secrecy Act by completing annual BSA training. * Maintain ...

Citadel

Personal Banker - Southern Division

Oxford, PA · On-site

$17.75 - $21.50/hr

Recognize opportunities to promote or sell Citadel's products and services as a means for serving ... Remain compliant with the Bank Secrecy Act by completing annual BSA training. * Maintain ...

Citadel

Personal Banker II - Western Division

Parkesburg, PA · On-site

$18.25 - $22.25/hr

Recognize opportunities to promote or sell Citadel's products and services as a means for serving ... Remain compliant with the Bank Secrecy Act by completing annual BSA training. * Maintain ...

Citadel

Personal Banker II - Western Division

Lancaster, PA · On-site

$18.75 - $22.75/hr

Recognize opportunities to promote or sell Citadel's products and services as a means for serving ... Remain compliant with the Bank Secrecy Act by completing annual BSA training. * Maintain ...

Citadel

Personal Banker - Southern Division

Paoli, PA

$18.75 - $23/hr

Recognize opportunities to promote or sell Citadel's products and services as a means for serving ... Remain compliant with the Bank Secrecy Act by completing annual BSA training. * Maintain ...

Citadel

Personal Banker - Southern Division

Springfield, PA · On-site

$18.25 - $22.25/hr

Recognize opportunities to promote or sell Citadel's products and services as a means for serving ... Remain compliant with the Bank Secrecy Act by completing annual BSA training. * Maintain ...

Citadel

Personal Banker - Southern Division

Brookhaven, PA · On-site

$18 - $22/hr

Recognize opportunities to promote or sell Citadel's products and services as a means for serving ... Remain compliant with the Bank Secrecy Act by completing annual BSA training. * Maintain ...

Citadel

Personal Banker - Southern Division

Downingtown, PA · On-site

$20 - $24.25/hr

Recognize opportunities to promote or sell Citadel's products and services as a means for serving ... Remain compliant with the Bank Secrecy Act by completing annual BSA training. * Maintain ...

Citadel

Personal Banker II

Springfield, PA · On-site

$18.25 - $22.25/hr

Recognize opportunities to promote or sell Citadel's products and services as a means for serving ... Remain compliant with the Bank Secrecy Act by completing annual BSA training. * Maintain ...

Citadel

Personal Banker II

Oxford, PA · On-site

$17.75 - $21.50/hr

Recognize opportunities to promote or sell Citadel's products and services as a means for serving ... Remain compliant with the Bank Secrecy Act by completing annual BSA training. * Maintain ...

Citadel

Personal Banker II

Pottstown, PA · On-site

$18.75 - $22.75/hr

Recognize opportunities to promote or sell Citadel's products and services as a means for serving ... Remain compliant with the Bank Secrecy Act by completing annual BSA training. * Maintain ...

Citadel

Personal Banker II

Philadelphia, PA · On-site

$19.25 - $23.50/hr

Recognize opportunities to promote or sell Citadel's products and services as a means for serving ... Remain compliant with the Bank Secrecy Act by completing annual BSA training. * Maintain ...

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How much do citadel bank jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for citadel bank in the United States is $19.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Citadel Bank vs Citadel Bank Customer Service Representative?

AspectCitadel BankCitadel Bank Customer Service Representative
Required CredentialsBanking license, relevant financial certificationsHigh school diploma or equivalent, customer service skills
Work EnvironmentBank branches, corporate officesBank branches, call centers
Employer & Industry UsageFinancial services, banking industryFinancial services, banking industry
Common Search & ComparisonGeneral banking rolesCustomer-facing banking roles

Citadel Bank is a financial institution offering various banking services, while a Citadel Bank Customer Service Representative focuses on assisting customers with their banking needs. The representative role is more customer-facing and requires less formal financial certifications, whereas Citadel Bank as an employer encompasses a broad range of banking functions.

What is Citadel Bank?

Citadel Bank is a financial institution that offers a range of banking products and services, such as savings and checking accounts, loans, mortgages, and investment options. The bank serves individuals, businesses, and sometimes institutions, helping them manage their finances and achieve their financial goals. Citadel Bank is known for its customer service, digital banking options, and competitive rates. It may also provide financial education resources and community support initiatives.

What are the key skills and qualifications needed to thrive as a Banking Professional at Citadel Bank, and why are they important?

To thrive as a Banking Professional at Citadel Bank, you need a solid background in finance, customer service, and regulatory compliance, often supported by a degree in finance, business, or a related field. Familiarity with banking software platforms, digital payment systems, and anti-money laundering (AML) compliance tools is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities help professionals build trust and effectively serve clients. These skills ensure regulatory adherence, operational efficiency, and a positive customer experience in the banking environment.

What are some common challenges faced by employees working at Citadel Bank, and how can new hires prepare to overcome them?

Employees at Citadel Bank often work in a fast-paced, performance-driven environment where attention to detail and adaptability are crucial. New hires may encounter challenges such as rapidly changing market conditions, complex regulatory requirements, and high expectations for accuracy and efficiency. To succeed, it's important to stay organized, proactively seek feedback, and collaborate closely with colleagues across departments. Embracing continuous learning and leveraging available training resources can help new team members adapt quickly and contribute effectively.
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Citadel Bank jobs near you
Infographic showing various Citadel Bank job openings in the United States as of May 2026, with employment types broken down into 5% As Needed, and 95% Part Time. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $40,423 per year, or $19.4 per hour.
Application Administrator

Application Administrator

Citadel

Exton, PA • On-site

Full-time

Posted 11 days ago

Job description

Job Overview

Primary responsibility of the Application Administrator is to provide system administration and support for Citadel’s banking applications. This includes Core Banking, CRM, Document Management, Robotic Process Automation (RPA), Account Opening, and internally developed applications.  They will ensure the availability and performance of applications exceed service standards, perform application upgrades, and participate on project teams to implement new solutions.

Responsibilities

Application Management

  • Install, configure, and maintain Citadel’s core banking applications.
  • Ensure application performance and availability.
  • Manage application upgrades and new releases.

Technical Support

  • Serve as primary point of contact for application-related issues.
  • Triage and resolve technical issues.  Coordinate with internal IT resources and 3rd Party vendors when needed.

Documentation

  • Maintain formal documentation of all system configurations and technical processes.
  • Generate reports on application usage and trends.
  • Monitor and report on system performance.
  • Assist with regular application audits and risk assessments.
  • Collaborate with IT Infrastructure and Development to integrate applications with other systems.
  • Evaluate and recommend application tools or enhancements as required.
  • Utilize Job Scheduler and RPA to automate manual processes.  Configure jobs or bots to run automatically at set frequencies. Setup exception processing to alert when jobs/task do not start or finish as scheduled.
  • Participate in Agile ceremonies with internal development, which includes writing User Stories based on business requirements and managing them to completion when applicable.
  • Configuration updates based on business requirements.
  • Participate on project teams when applicable.
  • Document resolutions to issues with supported systems/applications in the IT ticket system.
  • Escalate problems to management when appropriate.
  • Provide on call support to ensure system accessibility.
  • Participate in Departmental meetings.
  • Comply with Information Systems Security Policy.
  • Perform special projects and other duties as assigned.

    Qualifications and Education Requirements

    • 3-5 years of previous managing Enterprise Applications as a System or Application Administrator, or a related role
    • Experience working in the financial industry, specifically credit union and jack henry banking technology.
    • Previous working experience with:
    • OpCon Job/task scheduler
    • Robotic Process Automation and building bots
    • Symitar
    • Jack Henry banking applications.
    • Terafina Account Opening
    • Proficiency with Enterprise Application Architecture and design.
    • Experience with SQL databases, and scripting (ie, PowerShell or Python)
    • Strong understanding of IT Infrastructure

    Additional Skills/Notes

    • Strong customer service and analytical skills developed and applied in a technical environment.
    • Excellent oral and written communication skills required.
    • Ability to learn and apply new technologies effectively.
    • Ability to diagnose technical problems and develop effective solutions and determine root cause.
    • Previous working knowledge of financial institution standards and policies preferred
    • Previous experience working in a credit union or banking environment preferred

    Education

    • Two Year Associates degree in business or technical related field.
    • BS degree in Computer Science, Information Technology, or preferred equivalent work and education related experience preferred.
    • System/Application Certification preferred.

    Apply