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Dealership Coordinator Jobs (NOW HIRING)

Lithia

Dealership Accounting Coordinator

Fresno, CA

$17.86 - $28.04/hr

Dealership:L0605 Southwest Finance Center Dealership Accounting Coordinator I The Dealership Accounting Coordinator ("DAC") I is an individual contributor who supports in-store accounting operations ...

Dent Wizard

Operations Coordinator

North Riverside, IL

$24.36 - $30.51/hr

Interact professionally with dealership customers as needed. * Maintain a safe and organized working environment. * Ensure tools are in good working condition. * Adhere to company procedures and ...

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$27K

$57.9K

$101.5K

How much do dealership coordinator jobs pay per year?

As of Jul 21, 2026, the average yearly pay for dealership coordinator in the United States is $57,869.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,500.00 per year, depending on experience, location, and employer.

What is the role of dealer coordinator?

A dealership coordinator manages communication and administrative tasks between the dealership, manufacturers, and customers. They handle scheduling, documentation, and ensure smooth operations within the sales and service departments, often using dealership management software. Strong organizational and communication skills are essential for this role.

What's the hardest job at a dealership?

The dealership coordinator role can be challenging due to the need to manage multiple tasks such as scheduling, customer communication, and inventory coordination under tight deadlines. It requires strong organizational skills, attention to detail, and the ability to handle stressful situations efficiently.

What are the key skills and qualifications needed to thrive as a Dealership Coordinator, and why are they important?

To thrive as a Dealership Coordinator, you need strong organizational abilities, multitasking skills, and a background in business administration or automotive sales. Familiarity with dealership management systems (DMS), inventory management software, and CRM tools is typically required. Excellent communication, customer service, and problem-solving skills help build positive relationships with customers and internal teams. These competencies ensure smooth dealership operations, effective customer interactions, and optimized sales processes.

Is a sales coordinator an entry level role?

A sales coordinator role is often considered entry level or early career, requiring basic organizational and communication skills. However, some positions may prefer previous experience or related certifications, depending on the company's requirements. In the context of a dealership, a coordinator typically supports sales teams and may require familiarity with dealership management systems.

What is the difference between Dealership Coordinator vs Service Advisor?

AspectDealership CoordinatorService Advisor
Primary RoleCoordinates dealership operations, schedules appointments, manages documentationAssists customers with vehicle repairs, explains services, estimates costs
CredentialsHigh school diploma, customer service skillsHigh school diploma, automotive knowledge, customer service skills
Work EnvironmentDealership office, administrative settingService department, customer-facing environment
Industry UsageUsed across automotive dealerships for operational supportCommonly found in service departments, focusing on customer interactions

While both roles are essential in automotive dealerships, a Dealership Coordinator primarily handles administrative and operational tasks, whereas a Service Advisor focuses on customer service and vehicle repair consultations. Understanding these differences helps job seekers identify the right career path within the dealership environment.

What is a Dealership Coordinator?

A Dealership Coordinator is a professional responsible for managing the administrative and operational tasks within an automotive dealership. Their duties typically include coordinating sales and service activities, handling customer inquiries, maintaining records, and supporting the sales team to ensure smooth dealership operations. They act as a liaison between customers, sales staff, and management, helping to streamline communication and improve overall efficiency. Strong organizational and communication skills are essential for this role, as it often involves multitasking in a fast-paced environment.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the general manager, who oversees all dealership operations and can earn six-figure salaries plus bonuses. Other high-paying roles include finance directors and fixed operations managers, depending on the dealership size and location.

How does a Dealership Coordinator typically interact with different departments within the dealership?

As a Dealership Coordinator, you will regularly collaborate with various departments, such as sales, service, finance, and inventory management. Your role often involves acting as a communication bridge to ensure customer inquiries, vehicle deliveries, and paperwork are handled smoothly. This position requires strong organizational skills and the ability to prioritize tasks, as you'll be coordinating schedules, supporting marketing events, and assisting with administrative duties. Building good relationships with team members across departments is key to maintaining efficient dealership operations and enhancing the overall customer experience.
What cities are hiring for Dealership Coordinator jobs? Cities with the most Dealership Coordinator job openings:
What are the most commonly searched types of Dealership jobs? The most popular types of Dealership jobs are:
What states have the most Dealership Coordinator jobs? States with the most job openings for Dealership Coordinator jobs include:
What job categories do people searching Dealership Coordinator jobs look for? The top searched job categories for Dealership Coordinator jobs are:
Dealership Coordinator jobs near you
Infographic showing various Dealership Coordinator job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 100% In-person job distribution, with an average salary of $57,869 per year, or $27.8 per hour.

Internet Appointment Coordinator (Automotive Dealership)

Kendall Dealership Holdings LLC

Nampa, ID • On-site

Full-time

Posted 18 days ago

Job description

Description:

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in the Treasure Valley. We are seeking a highly organized and customer-focused Internet Appointment Coordinator to support our dealership's Business Development Center and Sales teams.


This role serves as the first point of contact for many customers, managing incoming online leads and phone inquiries, with the primary goal of guiding customers to scheduled showroom appointments or facilitating a smooth handoff to a salesperson when appropriate.


This position is ideal for someone with strong administrative skills, excellent communication ability, and a passion for customer service. Starting pay is to be determined based on qualifications and experience.


Key Responsibilities

Lead Management & Appointment Setting

  • Respond promptly to incoming internet leads via phone, text, and email
  • Engage customers to understand needs and move them toward a scheduled dealership visit
  • Set, confirm, and track appointments for the sales team using dealership CRM systems
  • Ensure timely and professional follow-up until an appointment is scheduled or transferred to a salesperson for direct follow-up
  • Distribute confirmed appointments to sales staff on a structured rotation

Inbound Customer Communication

  • Answer inbound phone calls related to sales inquiries
  • Provide helpful information while focusing on scheduling appointments
  • Maintain a professional, friendly tone that reflects the dealership’s brand and customer experience standards

Administrative Support

  • Assist the Business Development Manager with communication campaigns, follow-ups, and administrative tasks
  • Maintain accurate lead records and communication logs
  • Support dealership marketing and customer outreach efforts as needed

Additional Expectations

  • Team-oriented attitude with a willingness to support dealership initiatives
  • Flexibility to assist with additional administrative or business development duties as needed
  • Commitment to delivering a high-quality customer experience at every interaction
Requirements:
  • Strong organizational and administrative skills
  • Excellent written and verbal communication skills
  • Professional phone presence and customer-service mindset
  • Ability to multitask in a fast-paced environment
  • Basic computer proficiency and comfort with learning CRM system

Preferred

  • Automotive dealership experience or sales background
  • Customer engagement experience
  • Experience in internet sales, BDC, customer service, or appointment coordination
  • Familiarity with CRM software and digital lead management