Dealer Success Manager - Salt Lake City, UT Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring ...
Dealer Success Manager - Salt Lake City, UT Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring ...
Dealer Success Manager - Salt Lake City, UT Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring ...
Dealer Success Manager - Salt Lake City, UT Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring ...
Dealer Success Manager - Memphis, TN Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your ...
Dealer Success Manager - Memphis, TN Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your ...
Dealer Success Manager - Memphis, TN Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your ...
Dealer Success Manager - Memphis, TN Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your ...
Manager, Customer & Dealer Success
Kent, WA · On-site
$131K - $175K/yr
Medical
Retirement
PTO
The Customer & Dealer Success Manager is responsible for leading and developing the customer support function to deliver exceptional customer experience. This role oversees daily support operations ...
Quick apply
Manager, Customer & Dealer Success
Kent, WA · On-site
$131K - $175K/yr
Medical
Retirement
PTO
The Customer & Dealer Success Manager is responsible for leading and developing the customer support function to deliver exceptional customer experience. This role oversees daily support operations ...
Manager, Customer & Dealer Success
Kent, WA · On-site
$131K - $175K/yr
Medical
Retirement
PTO
The Customer & Dealer Success Manager is responsible for leading and developing the customer support function to deliver exceptional customer experience. This role oversees daily support operations ...
Manager, Customer & Dealer Success
Kent, WA · On-site
$131K - $175K/yr
Medical
Retirement
PTO
The Customer & Dealer Success Manager is responsible for leading and developing the customer support function to deliver exceptional customer experience. This role oversees daily support operations ...
Manager, Customer & Dealer Success
Kent, WA · On-site
$131K - $175K/yr
Medical
Retirement
PTO
The Customer & Dealer Success Manager is responsible for leading and developing the customer support function to deliver exceptional customer experience. This role oversees daily support operations ...
Manager, Customer & Dealer Success
Kent, WA · On-site
$131K - $175K/yr
Medical
Retirement
PTO
The Customer & Dealer Success Manager is responsible for leading and developing the customer support function to deliver exceptional customer experience. This role oversees daily support operations ...
Dairy Success Manager
Syracuse, NY · On-site
$17.75 - $21.75/hr
As a Dairy Success Manager , you play a central role in driving adoption and long-term success ... S. dealer network within your assigned region. Your responsibilities include: * Serving as a ...
Dairy Success Manager
Syracuse, NY · On-site
$17.75 - $21.75/hr
As a Dairy Success Manager , you play a central role in driving adoption and long-term success ... S. dealer network within your assigned region. Your responsibilities include: * Serving as a ...
Dairy Success Manager
Syracuse, NY · On-site
$17.75 - $21.75/hr
As a Dairy Success Manager , you play a central role in driving adoption and long-term success ... S. dealer network within your assigned region. Your responsibilities include: * Serving as a ...
Dairy Success Manager
Syracuse, NY · On-site
$17.75 - $21.75/hr
As a Dairy Success Manager , you play a central role in driving adoption and long-term success ... S. dealer network within your assigned region. Your responsibilities include: * Serving as a ...
Client Success Manager
Troy, MI · On-site
The Client Success Manager will drive Dealer engagement and utilization with OEM's proprietary software through best practice training and platform benefits. * Industry Expertise - They are always ...
Client Success Manager
Troy, MI · On-site
The Client Success Manager will drive Dealer engagement and utilization with OEM's proprietary software through best practice training and platform benefits. * Industry Expertise - They are always ...
Client Success Manager
Troy, MI · On-site
The Client Success Manager will drive Dealer engagement and utilization with OEM's proprietary software through best practice training and platform benefits. * Industry Expertise - They are always ...
Client Success Manager
Troy, MI · On-site
The Client Success Manager will drive Dealer engagement and utilization with OEM's proprietary software through best practice training and platform benefits. * Industry Expertise - They are always ...
Wholesale Dealer Success Representative - Guy Harvey
Miami, FL · On-site
Retirement
We are seeking a Wholesale Dealer Success Representative who will play a vital role in supporting ... Support the sales team with account management, order entry, product availability, and dealer ...
Quick apply
Wholesale Dealer Success Representative - Guy Harvey
Miami, FL · On-site
Retirement
We are seeking a Wholesale Dealer Success Representative who will play a vital role in supporting ... Support the sales team with account management, order entry, product availability, and dealer ...
Customer Success Manager
Boston, MA · On-site
$80K/yr
Medical
Dental
Vision
Retirement
PTO
By interacting with assigned dealerships the Customer Success Manager will understand the business needs of the customer in order to assist with driving the CDK solution value. They will strive to ...
Customer Success Manager
Boston, MA · On-site
$80K/yr
Medical
Dental
Vision
Retirement
PTO
By interacting with assigned dealerships the Customer Success Manager will understand the business needs of the customer in order to assist with driving the CDK solution value. They will strive to ...
Customer Success Manager
Boston, MA · On-site
$80K/yr
Medical
Dental
Vision
Retirement
PTO
By interacting with assigned dealerships the Customer Success Manager will understand the business needs of the customer in order to assist with driving the CDK solution value. They will strive to ...
Customer Success Manager
Boston, MA · On-site
$80K/yr
Medical
Dental
Vision
Retirement
PTO
By interacting with assigned dealerships the Customer Success Manager will understand the business needs of the customer in order to assist with driving the CDK solution value. They will strive to ...
Customer Success Manager
Atlanta, GA · On-site
More than 6,000 dealerships across North America rely on Protomiq's solutions to engage customers ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...
Customer Success Manager
Atlanta, GA · On-site
More than 6,000 dealerships across North America rely on Protomiq's solutions to engage customers ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...
Wholesale Dealer Success Representative - Guy Harvey
Miami, FL · On-site
Retirement
We are seeking a Wholesale Dealer Success Representative who will play a vital role in supporting ... Support the sales team with account management, order entry, product availability, and dealer ...
Wholesale Dealer Success Representative - Guy Harvey
Miami, FL · On-site
Retirement
We are seeking a Wholesale Dealer Success Representative who will play a vital role in supporting ... Support the sales team with account management, order entry, product availability, and dealer ...
Customer Success Manager
Atlanta, GA · On-site
More than 6,000 dealerships across North America rely on Protomiq's solutions to engage customers ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...
Customer Success Manager
Atlanta, GA · On-site
More than 6,000 dealerships across North America rely on Protomiq's solutions to engage customers ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...
Customer Success Manager
Atlanta, GA · On-site
$65K - $75K/yr
More than 6,000 dealerships across North America rely on Protomiq's solutions to engage customers ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...
Quick apply
Customer Success Manager
Atlanta, GA · On-site
$65K - $75K/yr
More than 6,000 dealerships across North America rely on Protomiq's solutions to engage customers ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...
Customer Success Manager
Atlanta, GA · On-site
$65K - $75K/yr
More than 6,000 dealerships across North America rely on Protomiq's solutions to engage customers ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...
Customer Success Manager
Atlanta, GA · On-site
$65K - $75K/yr
More than 6,000 dealerships across North America rely on Protomiq's solutions to engage customers ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...
Customer Success Manager
Atlanta, GA · On-site
$65K - $75K/yr
More than 6,000 dealerships across North America rely on Protomiq's solutions to engage customers ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...
Customer Success Manager
Atlanta, GA · On-site
$65K - $75K/yr
More than 6,000 dealerships across North America rely on Protomiq's solutions to engage customers ... We are seeking a Customer Success Manager (CSM) to join our growing team in the automotive SaaS ...
Dealer Success Manager information
See salary details
$39K - $42.1K
10% of jobs
$42.1K - $45.3K
12% of jobs
$45.3K - $48.4K
2% of jobs
$48.4K - $51.5K
0% of jobs
$51.5K - $54.7K
0% of jobs
$54.7K - $57.8K
0% of jobs
$57.8K - $61K
1% of jobs
$61K is the 25th percentile. Wages below this are outliers.
$61K - $64.1K
18% of jobs
The median wage is $65.3K / yr.
$64.1K - $67.2K
19% of jobs
$69.4K is the 75th percentile. Wages above this are outliers.
$67.2K - $70.4K
19% of jobs
$70.4K - $73.5K
19% of jobs
$39K
$62.4K
$73.5K
How much do dealer success manager jobs pay per year?
As of Aug 13, 2026, the average yearly pay for dealer success manager in the United States is $62,449.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $70,500.00 per year, depending on experience, location, and employer.
How does a dealer success manager typically collaborate with sales, marketing, and support teams to drive dealership performance?
A Dealer Success Manager works closely with sales, marketing, and support teams to ensure dealerships achieve their business goals. They regularly communicate with sales to align on strategies, share customer feedback with marketing to refine campaigns, and coordinate with support to resolve dealership concerns efficiently. This cross-functional collaboration helps deliver a seamless experience for dealers, encourages adoption of products or platforms, and strengthens long-term partnerships. By acting as a liaison, Dealer Success Managers help integrate dealership feedback into company processes, ultimately driving dealership performance and satisfaction.
What is a dealer success manager?
A Dealer Success Manager is a professional responsible for supporting and ensuring the success of dealerships, typically in industries such as automotive, powersports, or equipment. They act as the main point of contact between a dealership and a company providing products or services, helping dealers optimize their business operations, increase sales, and effectively use offered solutions. Their duties often include onboarding new dealers, providing ongoing training, analyzing performance metrics, and recommending strategies for growth. Dealer Success Managers play a crucial role in fostering strong, long-term partnerships between the company and its dealer network.
What is the difference between Dealer Success Manager vs Sales Manager?
| Aspect | Dealer Success Manager | Sales Manager |
|---|---|---|
| Required Credentials | Experience in automotive/dealership operations, customer relationship skills | Sales experience, leadership skills, often a background in sales or marketing |
| Work Environment | Dealerships, automotive industry, client-focused | Sales teams, corporate offices, retail settings |
| Employer & Industry Usage | Automotive dealerships, vehicle manufacturers | Various industries including automotive, retail, B2B sales |
| Search & Comparison Intent | Understanding roles in dealership success and customer retention | Seeking sales strategies, team management, or sales performance |
The Dealer Success Manager focuses on supporting dealerships, enhancing customer relationships, and ensuring dealership performance. In contrast, a Sales Manager primarily leads sales teams, develops sales strategies, and drives revenue. While both roles require strong communication and industry knowledge, their core responsibilities and work environments differ, making each role distinct within the automotive and sales sectors.
What are the key skills and qualifications needed to thrive as a dealer success manager?
To thrive as a Dealer Success Manager, you need strong account management skills, deep understanding of the automotive industry, and relevant experience in sales or client relations. Familiarity with CRM software, dealership management systems, and data analytics tools is typically required. Excellent communication, problem-solving abilities, and relationship-building skills help you stand out in this role. These skills are vital for driving dealer satisfaction, optimizing performance, and fostering long-term partnerships.
More about Dealer Success Manager jobs
What cities are hiring for Dealer Success Manager jobs? Cities with the most Dealer Success Manager job openings:
What states have the most Dealer Success Manager jobs? States with the most job openings for Dealer Success Manager jobs include:
What job categories do people searching Dealer Success Manager jobs look for? The top searched job categories for Dealer Success Manager jobs are:
Full-time
Re-posted 4 days ago
Capital One rating
7.7
Based on 146 frontline employees who took The Breakroom Quiz
91st of 171 rated banks
Job description
Dealer Success Manager - Salt Lake City, UT
Dealer Success Manager (DSM)
As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your efforts firmly within the Capital One Sales Process. This role requires an extremely high-level partnership with your POD counterparts to collectively strategize and achieve superior success, providing the consultative expertise and training enablement that support the POD's core sales objectives.
You are instrumental in expanding our footprint by contributing to and supporting the POD's efforts in gaining and retaining Navigator Platform subscribers. This support includes providing specialized expertise during initial pitches and compelling closing techniques, while the DSM takes ownership of the seamless setup, expert training, and strategic Return on Investment (ROI) conversations. You will educate and gain buy-in from key auto dealer stakeholders, ensuring they maximize the value of our technology and processes, which has a direct impact on the company's bottom line. You will play a key role in Capital One's technology and relationship evolution.
We are seeking dedicated, disciplined, sales professionals who excel in a team environment, are experts in process improvement, and have strong interpersonal skills. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. Due to the training and product nature of this role, we are looking for a customer-centric individual who can excel at training/driving tool adoption, with the ability to deeply understand the product and troubleshoot a number of technical issues quickly.
Key Responsibilities:
Travel:
This position will be traveling up to 50% within the metro area of Salt Lake City, UT.
Basic Qualifications:
Preferred Qualifications:
Bachelors Degree
2+ years of experience in Process Management
2+ years of experience in Relationship management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Sales Territory: $109,900 - $125,400 for Dealer Success Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Dealer Success Manager (DSM)
As a Dealer Success Manager, you operate as a Strategic Consultant and Customer-Centric Partner to our auto dealers, anchoring your efforts firmly within the Capital One Sales Process. This role requires an extremely high-level partnership with your POD counterparts to collectively strategize and achieve superior success, providing the consultative expertise and training enablement that support the POD's core sales objectives.
You are instrumental in expanding our footprint by contributing to and supporting the POD's efforts in gaining and retaining Navigator Platform subscribers. This support includes providing specialized expertise during initial pitches and compelling closing techniques, while the DSM takes ownership of the seamless setup, expert training, and strategic Return on Investment (ROI) conversations. You will educate and gain buy-in from key auto dealer stakeholders, ensuring they maximize the value of our technology and processes, which has a direct impact on the company's bottom line. You will play a key role in Capital One's technology and relationship evolution.
We are seeking dedicated, disciplined, sales professionals who excel in a team environment, are experts in process improvement, and have strong interpersonal skills. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. Due to the training and product nature of this role, we are looking for a customer-centric individual who can excel at training/driving tool adoption, with the ability to deeply understand the product and troubleshoot a number of technical issues quickly.
Key Responsibilities:
- Strategic POD Partnership: Collaborate and partner with the Area Sales Manager (ASM), and POD team members (RMs, ARMs) to develop and execute cohesive market strategies and achieve unified sales goals.
- Sales Enablement and Retention Cycle Ownership: Drive superior success by contributing to and supporting the POD's sales efforts for Navigator Platform, and owning the customer adoption and retention lifecycle, which includes:
- Driving process improvements aligned with superior customer outcomes and the overarching Capital One Sales Process.
- Providing subject matter expertise on processes and Navigator Platform when representing the Sales organization.
- Product and Process troubleshooting, specifically relating to Navigator Platform.
- Frequent, in-market visits to dealerships to foster relationships and execute the customer enablement cycle.
Travel:
This position will be traveling up to 50% within the metro area of Salt Lake City, UT.
Basic Qualifications:
- High School diploma, GED or equivalent certification
- At least 1 year of experience in Process Management
- At least 1 year of experience in Relationship management
Preferred Qualifications:
Bachelors Degree
2+ years of experience in Process Management
2+ years of experience in Relationship management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Sales Territory: $109,900 - $125,400 for Dealer Success Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
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