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Dealer Relationship Representative Jobs in Indiana

Castle Subaru

BDC Representative

Portage, IN · On-site

$15 - $18/hr

BDC Representative Do you enjoy helping people? Would you like to create a better service ... dealership management * Utilize CRM tracking system daily What You Bring to the Team: * Prior ...

Lendbuzz

Sales Director - IL, IN

Indianapolis, IN · On-site

Dealer Growth & Relationship Management: Support your team in signing new dealerships, deepening ... A Note on Recruiting Outreach We've been made aware of individuals falsely claiming to represent ...

Lendbuzz

Sales Director - IL, IN

Indianapolis, IN · On-site

$400K/yr

Dealer Growth & Relationship Management: Support your team in signing new dealerships, deepening ... A Note on Recruiting Outreach We've been made aware of individuals falsely claiming to represent ...

CarGuys Inc.

Dealership Sales Consultant

Columbus, IN

$50K - $80K/yr

Keywords: automotive sales consultant, car sales, auto sales representative, dealership sales, internet sales, sales consultant, automotive sales, retail sales, customer service, lead generation, CRM ...

Graff Auto Campus

Internet Sales Rep

Chesterton, IN · On-site

... dealerships in Northwest Indiana. What You'll Do: * Respond to internet leads, phone calls, and ... Manage CRM activities, ensuring all customer interactions are logged and followed up on ...

Graff Auto Campus

Internet Sales Rep

Burns Harbor, IN · On-site

... dealerships in Northwest Indiana. What You'll Do: * Respond to internet leads, phone calls, and ... Manage CRM activities, ensuring all customer interactions are logged and followed up on ...

Graff Auto Campus

Internet Sales Rep

Burns Harbor, IN · On-site

... dealerships in Northwest Indiana. What You'll Do: * Respond to internet leads, phone calls, and ... Manage CRM activities, ensuring all customer interactions are logged and followed up on ...

Graff Auto Campus

Internet Sales Rep

Chesterton, IN · On-site

Manage CRM activities, ensuring all customer interactions are logged and followed up on ... With multiple dealerships across Michigan and Indiana, we continue to grow by focusing on people ...

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All JobsDealer Relationship Representative JobsDealer Relationship Representative Jobs in Indiana

Dealer Relationship Representative information

What is a dealer relationship representative?

A Dealer Relationship Representative is a professional who serves as the primary liaison between a financial institution—such as a bank, credit union, or auto finance company—and automotive dealerships. Their main role is to build and maintain strong relationships with dealers, helping them understand and utilize the institution’s financing products and services. They often provide training, support, and guidance to dealerships, ensuring smooth loan origination processes and addressing any concerns or issues that arise. Additionally, they may analyze dealer performance, identify growth opportunities, and work to increase the institution’s market share within their territory.

What are the key skills and qualifications needed to thrive as a dealer relationship representative?

To excel as a Dealer Relationship Representative, you need a solid understanding of automotive finance, sales processes, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, loan origination systems, and financial analysis tools is typically required. Outstanding interpersonal skills, negotiation abilities, and proactive communication help build and maintain strong dealer partnerships. These skills are vital for driving sales growth, ensuring client satisfaction, and fostering long-term business relationships in a competitive market.

How does a dealer relationship representative typically interact with automotive dealerships on a daily basis?

A Dealer Relationship Representative regularly communicates with automotive dealerships to provide support, address concerns, and promote financing solutions. This often involves visiting dealerships in person, conducting training on financial products, and resolving any issues related to loan applications or approvals. Building and maintaining strong relationships is key, as the role requires understanding each dealership’s unique needs and working collaboratively to help them achieve sales targets. Effective representatives also keep dealerships updated on new programs and industry trends, fostering long-term partnerships.

What is the difference between Dealer Relationship Representative vs Sales Coordinator?

AspectDealer Relationship RepresentativeSales Coordinator
CredentialsHigh school diploma or equivalent; sales or customer service experienceHigh school diploma; sales or administrative experience
Work EnvironmentDealer networks, automotive or equipment dealershipsOffice settings, dealership administrative offices
Employer & IndustryAutomotive, equipment, or machinery industriesAutomotive, retail, or wholesale industries
Primary FocusBuilding dealer relationships, support, and retentionSupporting sales processes, coordinating orders and schedules

The Dealer Relationship Representative primarily focuses on maintaining and strengthening dealer relationships, ensuring customer satisfaction, and supporting dealer needs. In contrast, a Sales Coordinator handles administrative tasks related to sales processes, order management, and scheduling. While both roles support sales functions within the automotive or equipment industries, the Dealer Relationship Representative emphasizes relationship-building, whereas the Sales Coordinator manages sales logistics.

What are popular job titles related to Dealer Relationship Representative jobs in Indiana?

For Dealer Relationship Representative jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Dealer Relationship Representative jobs in Indiana look for?

The top searched job categories for Dealer Relationship Representative jobs in Indiana are:

What cities in Indiana are hiring for Dealer Relationship Representative jobs?

Cities in Indiana with the most Dealer Relationship Representative job openings:

Dealer Relationship Representative jobs near you
Infographic showing various Dealer Relationship Representative job openings in Indiana as of September 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 84% In-person, and 16% Remote job distribution.

BDC Representative

Portage, IN • On-site

Castle Subaru
See more jobs at Castle Subaruexternal

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 hours ago

Job description

BDC Representative 

Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a  customer? Come join our team at Castle Automotive Group as a BDC Representative.  

What’s In It For you: 

  • 401(K) with company match 
  • Major medical (50% employee paid premium), Dental, Vision insurance options 
  • Voluntary Benefits (Accident, Critical Illness, Disability, and more) 
  • Life Insurance 
  • Paid Time Off 
  • Employee vehicle purchase discounts 
  • Career advancement
  • Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being 

What You’ll Do: 

  • Answer customer calls and establish follows-up with sales appointments 
  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates • Provide customers with initial product information and direct them to the appropriate dealership resources • Present initial financing options based on customer needs 
  • Follow up with leads that are not ready to make an appointment or no-show 
  • Participate in team and process development sessions – keeping positive relationships with teammates, sales  teams and dealership management 
  • Utilize CRM tracking system daily 

What You Bring to the Team: 

  • Prior experience as a BDC Representative, Call Center Coordinator, or related position 
  • Excellent teammate with collaborative attitude and eagerness to improve 
  • Prompt and courteous demeanor 
  • Positive and hardworking personality 
  • Strong computer skills 
  • Valid driver’s license 

BDC Representative: $15-$18 per hour 

Compensation will be based on performance and experience; pay ranges may vary from displayed amounts To learn more about us visit: https://jointeamcastle.com/ 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age,  sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression,  or any other characteristic protected by federal, state or local laws.

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