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Data Recovery Jobs (NOW HIRING)

KLDiscovery

On-Site Contract Attorney

New York, NY · On-site

$48 - $59/hr

In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management in the US and ...

KLDiscovery

On-Site Document Reviewer

New York, NY

$48 - $59/hr

In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management in the US and ...

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Data Recovery information

What are the key skills and qualifications needed to thrive in the Data Recovery position, and why are they important?

To thrive in Data Recovery, you need expertise in data storage systems, file structures, and troubleshooting techniques, often supported by a degree in information technology or a related field. Familiarity with industry-standard recovery tools such as EnCase, R-Studio, and forensic software, along with relevant certifications like Certified Data Recovery Professional (CDRP), is highly valued. Strong analytical thinking, attention to detail, and effective communication are essential soft skills for diagnosing problems and interacting with clients. These competencies are vital for successfully retrieving lost data, maintaining data integrity, and ensuring customer satisfaction under often time-sensitive conditions.

What are the most common challenges faced in a Data Recovery role?

Professionals in Data Recovery often encounter challenges such as working with severely damaged hardware, complex data loss scenarios, or dealing with encryption and proprietary file systems. These situations require both technical proficiency and creative problem-solving to recover as much data as possible without compromising its integrity. Additionally, managing client expectations and clearly communicating recovery outcomes are important aspects of the job. Team members may collaborate with IT support staff, security professionals, or legal teams to address various cases. These challenges make the work dynamic and rewarding for those who enjoy solving technical puzzles and providing critical support to clients.

How do you become a data recovery specialist?

To become a data recovery specialist, you typically need a background in computer science, information technology, or a related field, along with knowledge of file systems, hardware, and data recovery tools. Gaining experience through certifications such as Certified Data Recovery Professional (CDRP) or CompTIA ITF+ can enhance job prospects, and hands-on practice with data recovery software and hardware is essential.

Is data recovery legal?

Data recovery as a profession is legal when performed on data you own or have permission to access. Professionals use specialized tools and techniques to retrieve lost or corrupted data, and engaging in data recovery without authorization can be illegal and may violate privacy laws. It is important for data recovery specialists to operate within legal boundaries and obtain proper consent when working on sensitive information.

What is a data recovery job?

A data recovery job involves retrieving lost, corrupted, or inaccessible data from storage devices such as hard drives, SSDs, or memory cards. Professionals in this field use specialized tools and techniques to restore data, often requiring knowledge of file systems, hardware, and software troubleshooting. Certifications like CCTA or PC Technician can enhance job prospects in this field.

What is the salary of data recovery software?

Data recovery software is a tool used by professionals in data recovery roles, and its cost varies widely depending on features, licensing, and vendor. For individuals or companies, software licenses can range from free to several hundred dollars annually. Salaries for data recovery specialists typically depend on experience, location, and certifications, with median salaries ranging from $50,000 to $80,000 annually.

What is a Data Recovery job?

A Data Recovery job involves retrieving lost, corrupted, or inaccessible data from storage devices like hard drives, SSDs, USB drives, and memory cards. Professionals in this field use specialized software and hardware tools to recover files that may have been deleted, damaged, or lost due to system failures, malware, or physical damage. They also assess storage media, implement recovery strategies, and ensure data integrity. Many data recovery specialists work for IT services, forensic teams, or businesses that require critical data restoration.

More about Data Recovery jobs
What cities are hiring for Data Recovery jobs? Cities with the most Data Recovery job openings:
What are the most commonly searched types of Data Recovery jobs? The most popular types of Data Recovery jobs are:
What states have the most Data Recovery jobs? States with the most job openings for Data Recovery jobs include:
What job categories do people searching Data Recovery jobs look for? The top searched job categories for Data Recovery jobs are:
Data Recovery jobs near you
Infographic showing various Data Recovery job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Customer Care Representative

DriveSavers Data Recovery

Novato, CA • On-site

$18.75 - $25.50/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 26 days ago

Job description

Customer Care representatives are a critical part of the team at DriveSavers who help communicate with individuals who have experienced data loss, by walking them through the process in order to understand the complexities of recovering data from damaged devices.

We’re looking for effective communicators with a passion for both written and verbal communication as well as individuals who are seeking job satisfaction knowing you’re helping people restore memories they thought may have been lost forever.

Experience and Education
2–4 years sales experience, Associate/Bachelor Degree or equivalent work experience
Required Skills and Experience

  • Excellent interpersonal, organizational, and communication skills
  • Great customer service skills
  • Strong attention to detail
  • Able to work independently as well as part of a team
  • Able to analyze and evaluate customer needs
  • Able to prioritize and meet deadlines in a fast-paced environment
  • Must have passion for staying ahead of current and future technologies

Job Duties Include

  • Receiving inbound calls pre-service, service, and post-service
  • Outbound call follow-up
  • Working directly with data recovery engineers to report engineers’ findings
  • Answering questions about the technical process of data recovery and associated pricing

If you have some of the qualifications but not all, please tell us why you think you should be considered.

Benefits

  • Competitive Salary
  • Monthly Bonuses
  • 401K Retirement Plan
  • Medical Insurance
  • Dental and Vision Plan
  • Ongoing Training
  • Paid Holidays
  • Maternity/Paternity Leave
  • Events and Celebrations
  • Subsidized Stocked Refrigerator
  • Friendly Workspace
  • Green Business


From Employees on Glassdoor

  • Fun work environment, rewarding knowing that we get irreplaceable data back for customers.
  • Amazing work environment. Excellent incentives that encourage us all.
  • Friendly, inviting, and supportive work environment.
  • Great training, room for growth.
  • Engaging and manageable workload.
  • Each day brings new challenges with new and older technology.
  • Snacks and beverages are stocked regularly.
  • You feel valued as an employee. Comfortable work environment and strong incentives.
  • Drawings for various concerts, regular season and championship playoff (NHL, NFL, MLB, NBA) tickets, and other cool attractions are commonplace.
  • It’s been great to work as an individual to make a difference to customers and work next to others with that same goal.
  • Small business with a work environment that feels like a family, while also being known as the leader in data recovery.

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