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Data Support Analyst Jobs (NOW HIRING)

Abrigo

Support Analyst

Austin, TX · On-site +1

The Support Analyst will be accountable for driving the resolution of product issues from start to ... data entry, maintaining and updating the website customer FAQs, and testing customer support ...

Abrigo

Support Analyst

Raleigh, NC · On-site

The Support Analyst will be accountable for driving the resolution of product issues from start to ... data entry, maintaining and updating the website customer FAQs, and testing customer support ...

Abrigo

Support Analyst

Raleigh, NC · On-site +1

The Support Analyst will be accountable for driving the resolution of product issues from start to ... data entry, maintaining and updating the website customer FAQs, and testing customer support ...

Abrigo

Support Analyst

Raleigh, NC · On-site +1

The Support Analyst will be accountable for driving the resolution of product issues from start to ... data entry, maintaining and updating the website customer FAQs, and testing customer support ...

Abrigo

Support Analyst

Austin, TX · On-site +1

The Support Analyst will be accountable for driving the resolution of product issues from start to ... data entry, maintaining and updating the website customer FAQs, and testing customer support ...

Fresh Express

Support Analyst

Windermere, FL

We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource ... This role partners closely with all business Operations, and IT to ensure system reliability, data ...

Sageworks

Support Analyst

Raleigh, NC · On-site +1

The Support Analyst will be accountable for driving the resolution of product issues from start to ... data entry, maintaining and updating the website customer FAQs, and testing customer support ...

Sageworks

Support Analyst

Austin, TX · On-site +1

The Support Analyst will be accountable for driving the resolution of product issues from start to ... data entry, maintaining and updating the website customer FAQs, and testing customer support ...

HCL Global Systems Inc

Support Analyst

Irving, TX · On-site

... data validation and reporting. • Coordinate with application teams, infrastructure groups, and third-party vendors during system incidents. • Conduct thread dumps and core dump analysis when ...

Vitol

Data Support Engineer

Houston, TX

$109K - $131K/yr

Monitor data pipeline health, performance, and data flows using monitoring tools and dashboards ... Identify recurring issues and contribute to root cause analysis and problem management. * Support ...

Fresh Express

Support Analyst

Windermere, FL · On-site

We are seeking a highly motivated ERP Analyst to support and enhance our enterprise resource ... This role partners closely with all business Operations, and IT to ensure system reliability, data ...

Range

Support Analyst

Mclean, VA · On-site

They are seeking a skilled Support Analyst to provide exceptional support, troubleshoot technical ... and data as directed • Be an active part of a collaborative team and share best practices • ...

TEKsystems

Support Analyst

Pittsburgh, PA · Hybrid

$20 - $22/hr

Help Desk Support (Hybrid) We are seeking a Product Operations Analyst to provide advanced ... Troubleshoot complex issues involving user access, application performance, data processing, APIs ...

E Logic

Management Support Analyst

Alexandria, VA · On-site

Provide program and project execution management support; analyze program execution data and resource requirements. * Support acquisition programs and funds management; coordinate meetings, group ...

Range

Support Analyst

Mclean, VA · On-site

About the role We're seeking a skilled Support Analyst with 3-5 years of experience to provide ... Maintain success metrics and data as directed * Be an active part of a collaborative team and share ...

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DATA Support Analyst information

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$37

$72

How much do data support analyst jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for data support analyst in the United States is $37.09, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $44.71 per hour, depending on experience, location, and employer.

What is a data support analyst?

A Data Support Analyst is a professional responsible for managing, analyzing, and troubleshooting data within an organization. They ensure that data systems run smoothly, assist users with data-related issues, and help maintain the quality and integrity of data. Data Support Analysts often work with databases, generate reports, and support business operations by providing insights from data. Their role bridges the gap between IT and business teams, ensuring data is accessible, accurate, and secure.

What are the key skills and qualifications needed to thrive as a data support analyst?

To thrive as a Data Support Analyst, you need strong analytical skills, attention to detail, and a background in data management, often supported by a degree in information technology, computer science, or a related field. Familiarity with database systems (like SQL), data visualization tools (such as Tableau or Power BI), and ticketing systems is typically required. Excellent problem-solving abilities, communication skills, and customer service orientation help you stand out in this position. These skills and qualities are crucial for ensuring data accuracy, resolving user issues efficiently, and supporting data-driven decision-making within organizations.

How does a data support analyst typically collaborate with other departments within an organization?

Data Support Analysts frequently work with teams such as IT, business operations, and data engineering to troubleshoot data issues, clarify requirements, and ensure data accuracy. They often act as a bridge between technical staff and business users, translating data needs and troubleshooting requests. Effective communication and collaboration are essential, as you may be called upon to participate in cross-functional meetings, assist in data integration projects, and support end-users in understanding data reports or dashboards.

What is the difference between Data Support Analyst vs Data Analyst?

AspectData Support AnalystData Analyst
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like Microsoft Certified Data AnalystBachelor's in Statistics, Mathematics, or related; certifications like Microsoft Certified Data Analyst or Tableau
Work EnvironmentSupport teams, IT departments, data management systemsData-driven departments, business intelligence teams, analytics departments
Employer & Industry UsageIT firms, finance, healthcare, retailMarketing, finance, consulting, research

The Data Support Analyst primarily focuses on maintaining data systems, troubleshooting issues, and supporting data infrastructure. In contrast, the Data Analyst interprets data, creates reports, and provides insights for decision-making. While both roles require technical skills and data knowledge, their core responsibilities differ, with the Data Support Analyst emphasizing system support and the Data Analyst emphasizing data analysis and reporting.

Is a data support analyst well paid?

Data support analysts typically earn a competitive salary that varies by experience, location, and industry. Entry-level positions may start lower, while experienced analysts with specialized skills or certifications can command higher pay. Overall, it is considered a well-paying role within the data and IT fields.
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DATA Support Analyst jobs near you
Infographic showing various Data Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $77,155 per year, or $37.1 per hour.

Support Analyst

Abrigo

Austin, TX • On-site, Remote

Full-time

Medical, Retirement, PTO

Posted 25 days ago

Job description

We provide technology that community financial institutions use to manage risk and drive growth. Our solutions automate key processes – from anti-money laundering to fraud detection to CECL readiness to lending workflows – empowering our customers by addressing their Enterprise Risk Management needs.


The Support Analyst will be accountable for driving the resolution of product issues from start to finish, through a documented process, and ensuring the highest level of customer satisfaction. The Product Support Analyst will be an asset to the brand and must represent the company in a professional and courteous manner. This person will report to the Manager, Support. This position will be located at our office in Raleigh, NC, Austin, TX, or remote.
What You'll Do:

  • Maintain expert domain knowledge in bank and accounting products, as well as any new products
  • Resolve support requests and enhancements that come in through any of our support channels such as email, web or phone
  • Call and communicate with customers about support requests and enhancements 
  • Ensure a fast time to contact and time to resolution on all support issues, as well as the highest level of customer satisfaction
  • Collaborate and communicate with support team members (including product, integration and consultants) to troubleshoot customer issues
  • Assist in related customer projects, such as financial data entry, maintaining and updating the website customer FAQs, and testing customer support enhancements to the website
  • Provide critical feedback and recommendations for process improvement

What You'll Need: 

  • Bachelor’s degree in Finance, Economics or equivalent years of experience
  • 2+ years technical customer service experience preferred 
  • High energy, can-do attitude, with commitment to excellent customer service
  • A team player attitude and willingness to learn
  • Excellent communication
  • Occasional travel required for team events to support engagement, relationship-building, and key decision-making.

What You'll Get:

  • Market competitive total rewards package
  • To be part of the Heart & SOUL of a winning company with an inspiring mission
  • The opportunity to Make Big Things Happen
  • Competitive salary along with full health benefits with an HSA option
  • Flexible PTO and bank holidays
  • 401(k) plan and company match

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, age, genetic trait, sexual orientation, national origin, disability status, or any other characteristic protected by law.  Abrigo is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at Careers@abrigo.com with the subject line accommodation

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