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Data Support Analyst Jobs in Texas (NOW HIRING)

The Data Support Analyst supports a variety of data issues on 3rd party vendor applications and Cetera's proprietary systems that support financial advisors and their clients. The Analyst will be ...

The Data Support Analyst supports a variety of data issues on 3rd party vendor applications and Cetera's proprietary systems that support financial advisors and their clients. The Analyst will be ...

The Data analyst will be part of the support team for ALL questions related to "Tool" and "Data" within the EMIT integrated tool solution. Serve as single point of contact for IT Project tools and ...

Provide Level 2 support for Teamcenter issues related to user access, data management, workflows, and integrations. * Knowledge of Windows/Linux environments and basic SQL queries * Analyze and ...

Support and maintain the WellView application, including troubleshooting, testing, enhancements ... Data Loaders and Queries * Profile and Access Management * Report development and troubleshooting ...

Identify and resolve data or configuration issues; investigate trends and anomalies. Suggest and ... Strong analytical thinking; uses data to troubleshoot and support decisions. Customer Service ...

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Data Support Analyst information

See Texas salary details

$12

$34

$67

How much do data support analyst jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for data support analyst in Texas is $34.56, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $41.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Data Support Analyst, and why are they important?

To thrive as a Data Support Analyst, you need strong analytical skills, attention to detail, and a background in data management, often supported by a degree in information technology, computer science, or a related field. Familiarity with database systems (like SQL), data visualization tools (such as Tableau or Power BI), and ticketing systems is typically required. Excellent problem-solving abilities, communication skills, and customer service orientation help you stand out in this position. These skills and qualities are crucial for ensuring data accuracy, resolving user issues efficiently, and supporting data-driven decision-making within organizations.

What is the difference between Data Support Analyst vs Data Analyst?

AspectData Support AnalystData Analyst
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like Microsoft Certified Data AnalystBachelor's in Statistics, Mathematics, or related; certifications like Microsoft Certified Data Analyst or Tableau
Work EnvironmentSupport teams, IT departments, data management systemsData-driven departments, business intelligence teams, analytics departments
Employer & Industry UsageIT firms, finance, healthcare, retailMarketing, finance, consulting, research

The Data Support Analyst primarily focuses on maintaining data systems, troubleshooting issues, and supporting data infrastructure. In contrast, the Data Analyst interprets data, creates reports, and provides insights for decision-making. While both roles require technical skills and data knowledge, their core responsibilities differ, with the Data Support Analyst emphasizing system support and the Data Analyst emphasizing data analysis and reporting.

What is a Data Support Analyst?

A Data Support Analyst is a professional responsible for managing, analyzing, and troubleshooting data within an organization. They ensure that data systems run smoothly, assist users with data-related issues, and help maintain the quality and integrity of data. Data Support Analysts often work with databases, generate reports, and support business operations by providing insights from data. Their role bridges the gap between IT and business teams, ensuring data is accessible, accurate, and secure.

How does a Data Support Analyst typically collaborate with other departments within an organization?

Data Support Analysts frequently work with teams such as IT, business operations, and data engineering to troubleshoot data issues, clarify requirements, and ensure data accuracy. They often act as a bridge between technical staff and business users, translating data needs and troubleshooting requests. Effective communication and collaboration are essential, as you may be called upon to participate in cross-functional meetings, assist in data integration projects, and support end-users in understanding data reports or dashboards.
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Cetera Financial Group rating

8.3

Company rating: 8.3 out of 10

Based on 26 frontline employees who took The Breakroom Quiz


Job description

Job Description
The Data Support Analyst supports a variety of data issues on 3rd party vendor applications and Cetera's proprietary systems that support financial advisors and their clients. The Analyst will be responsible for supporting these applications and will serve as a subject matter expert working with both vendors and internal teams to find solutions. Primary work is ticket management with an emphasis on researching data issues to identify scope of impact, root cause, and communicating effectively with relevant teams.
Requirements:
Bachelor's degree in business, Computer Science, or Information Systems.
3+ years of experience in technology and user support, with an emphasis on data.
Experience working with vendors or product sponsors.
Strong initiative, proactive, and ability work through tickets in an organized and timely manner.
Customer service oriented.
Strong ticket management and follow up
Ability to find solutions to escalations with a sense of urgency.
Excellent analytical thinking and problem-solving skills.
Ability to identify scope of impact and root cause of an issue.
Excellent communication skills, ability to articulate across multiple departments and get to the point quickly.
Strong technical skills with ability to learn new tools and platforms.
Ability to work independently and effectively with minimal supervision.
Nice to have:
Prior Broker-Dealer experience working with financial advisors.
Knowledge of SQL and/or Advanced Excel, working with large data sets.
Experience in the finance industry supporting end users on data issues on financial web-based applications.
Prior experience using Salesforce and/or JIRA.
This role is part of Cetera's Digital Solutions department and will primarily be responsible for Salesforce tickets. The Analyst will report directly to the Supervisor.
Responsibilities Include:
Serve as a subject matter expert for data issues / requests within proprietary systems and vendor platforms.
Collaborate with sponsors, vendors, and internal teams to deliver effective solutions.
Identify scope of impact, and root cause of an issue.
Analyze data using SQL and/or Excel with ability to derive meaningful insights.
Creating reports using SQL and/or Excel.
Resolve complex issues with a thorough understanding of systems' abilities and advisors' needs.
Provide Supervisor and/or Manager with progress of data issues, especially urgent/escalated items.
Work with vendors to understand application functionalities, integration, and reporting capabilities.
Work with vendors to build new data feeds or improve existing ones to include certain products or data elements.

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