Customs Compliance Manager Jobs (NOW HIRING)

Role Specific Information

Job Description

This role is based at our Corporate Office in Menomonee Falls, WI. You'll work onsite from Monday through Thursday, with the option to work remotely on Fridays.

About the Role

As Manager, Customs Compliance, you will protect Kohl's interests by ensuring compliance with all regulations imposed by U.S. Customs and other government agencies.

What You'll Do

• Implement and direct classification processes for all direct import merchandise

• Manage annual duty payments to ensure the accuracy of payment and supporting documentation

• Interact with government agencies, agents and vendors to resolve issues

• Serve as a US Customs point of contact and ensure compliance

• Ensure the integrity and clarity of information used for business planning and decision-making and advise business partners with well-researched recommendations and solutions

• Serve as a point of contact for Product Development and Merchant partners for item classification inquiries

• Develop or re-design processes to systematically minimize error, increase productivity, and reduce expense

• Assure quality and precision in research and analysis

• Manage team in identifying opportunities for duty engineering

• Encourage and recognize Associates' commitment to self-development, maintain an open and trusting team environment and communicate clear and consistent goals for the team

• Quarterly travel to Customs brokerage offices and/or training conferences, as necessary

• Additional tasks may be assigned

What Skills You Have

Required

• 5+ years in Import Compliance or Global Trade operations.

• Bachelor's degree or equivalent professional experience.

• Comprehensive understanding of internal controls, U.S. Customs regulations, and partner government agency requirements.

• Active U.S. Customs Broker License required.

• Proficiency with Microsoft Office, Google Workspace, and data/reporting tools

• Supervisory and people management experience.

• Strong analytical, organizational, problem-solving, and verbal and written communication skills

• Meticulous attention to detail and data accuracy

• Ability to lead and manage complex, multi-layered work processes from initiation to completion

• Thorough knowledge of merchandise classification guidelines utilizing the Harmonized Tariff Schedule (HTS).

• Strong familiarity with Customs Broker responsibilities and entry processes.

Preferred

• Certified Customs Specialist (CCS) designation preferred.

• Experience in retail or high-volume import environments

• Familiarity with tools such as Qlik, BigQuery, and ACE

Essential Functions

The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.

• Ability to perform the accountabilities listed in the "What You'll Do" Section

• Ability to maintain prompt and regular attendance as set by the company

• Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week

• Ability to comply with dress code requirements

• Ability to learn and comply with all company policies, procedures, standards and guidelines

• Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel

• Ability to work as part of a team and interact effectively and appropriately with others

• Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes

• Ability to satisfactorily complete company training programs

• Perform work in accordance with the Physical/Cognitive Requirements section

Physical/Cognitive Requirements

• Ability to use a personal computer for tasks such as communicating, preparing reports, etc.

• Ability to plan, prioritize and monitor activities across business units

• Ability to complete or oversee the completion of assigned projects in a timely manner

• Ability to comply with health and safety standards