Customer Specialist
Indianapolis, IN · On-site
Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you'll support customers ...
Customer Specialist
Indianapolis, IN · On-site
Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you'll support customers ...
Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression ...
Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression ...
Customer Specialist
Kirklin, IN · On-site
Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you'll support customers ...
Customer Specialist
Kirklin, IN · On-site
Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you'll support customers ...
Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression ...
Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression ...
Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you'll support customers ...
Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you'll support customers ...
Customer Experience Specialist (Bilingual Spanish/English Preferred) Rise Talent Advisors Location: Orem, UT (on-site) Schedule: Full-time Compensation: 20.00/HR About the Role Our client, an ...
New
Customer Experience Specialist (Bilingual Spanish/English Preferred) Rise Talent Advisors Location: Orem, UT (on-site) Schedule: Full-time Compensation: 20.00/HR About the Role Our client, an ...
New
Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you'll support customers ...
Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you'll support customers ...
Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression ...
Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression ...
Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression ...
Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression ...
Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression ...
Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression ...
Customer Advocate
$19.50/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
New
Customer Advocate
$19.50/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
New
Customer Advisor
Wolsey, SD · On-site
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a ...
Customer Advisor
Wolsey, SD · On-site
Joining us as a Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a ...
Customer Advocate
$22 - $26/hr
With a company culture dedicated to customer success, Parker Flavors is driven to keep our customers at the top of their markets. Exceptional People are the Essence of Our Culture Multi-talented ...
Customer Advocate
$22 - $26/hr
With a company culture dedicated to customer success, Parker Flavors is driven to keep our customers at the top of their markets. Exceptional People are the Essence of Our Culture Multi-talented ...
Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression ...
Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression ...
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Specialist
Midlothian, VA · On-site
The Customer Specialist serves as a trusted advisor to customers and provides sales and service support across the district. This role focuses on processing quotes and orders, responding to customer ...
Customer Specialist
Midlothian, VA · On-site
The Customer Specialist serves as a trusted advisor to customers and provides sales and service support across the district. This role focuses on processing quotes and orders, responding to customer ...
Customer Advocate
Fort Lauderdale, FL · On-site
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
Fort Lauderdale, FL · On-site
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Specialist
Marysville, WA · On-site
$21.50 - $32.30/hr
Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you'll support customers ...
Customer Specialist
Marysville, WA · On-site
$21.50 - $32.30/hr
Position Overview As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you'll support customers ...
Customer Advocate
Florence, KY · On-site
$10K/mo
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
Florence, KY · On-site
$10K/mo
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
Corpus Christi, TX · On-site
$19/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer Advocate
Corpus Christi, TX · On-site
$19/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...
Customer information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do customer jobs pay per hour?
As of Jun 6, 2026, the average hourly pay for customer in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What are some common challenges faced by Customer Service Representatives, and how can they be managed effectively?
Customer Service Representatives often encounter challenging situations such as handling difficult customers, managing high call volumes, or resolving complex issues efficiently. To manage these challenges, it's important to develop strong communication and problem-solving skills, remain patient and empathetic, and utilize available support resources such as knowledge bases or team leads. Many organizations provide training and encourage collaboration among team members to share best practices, which helps reps continuously improve their approach and maintain high customer satisfaction.
What are customer service representatives?
Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically communicate with customers via phone, email, chat, or in-person. Their primary goal is to ensure customer satisfaction by addressing concerns efficiently and accurately, helping to maintain positive relationships between the company and its clients. Customer service representatives are essential in almost every industry, as they help retain customers and uphold a company’s reputation.
What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?
To thrive as a Customer Service Representative, you need strong communication, problem-solving, and interpersonal skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are vital for resolving customer issues efficiently, maintaining satisfaction, and upholding the company's reputation.
What jobs make $3,000 a month without a degree?
Customer service roles such as call center agents, sales representatives, and retail managers can earn around $3,000 monthly without a degree, especially with experience and strong communication skills. Other options include delivery drivers, warehouse workers, and certain trades like plumbing or electrical work, which may require vocational training but not a college degree.
What is the difference between Customer vs Customer Service Representative?
| Aspect | Customer | Customer Service Representative |
|---|---|---|
| Primary Role | End-user or client of a product/service | Assists customers, handles inquiries, resolves issues |
| Required Skills | Communication, patience, product knowledge | Communication, problem-solving, product knowledge |
| Work Environment | Varies; retail, online, call centers | Call centers, retail stores, online support |
| Common Certifications | None typically required | Customer service certifications optional |
While 'Customer' refers to the end-user or client receiving a product or service, a 'Customer Service Representative' is a professional who interacts directly with customers to address inquiries and resolve issues. Understanding this distinction helps clarify roles within the industry and improves communication strategies.
More about Customer jobs
What cities are hiring for Customer jobs? Cities with the most Customer job openings:
What are the most commonly searched types of Customer jobs? The most popular types of Customer jobs are:
What states have the most Customer jobs? States with the most job openings for Customer jobs include:
CarMax rating
8.0
Based on 365 frontline employees who took The Breakroom Quiz
26th of 713 rated retailers
Job description
7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237CarMax, the way your career should be!
Position Overview
As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you’ll support customers through every step of their journey—whether buying, selling, or servicing vehicles—while reinforcing our simple, transparent process. This role offers hands-on learning in a fast-paced environment, where you’ll manage diverse tasks such as vehicle sales, appraisal support, paperwork processing, and repair order coordination. At CarMax, honesty and integrity are the foundation of our success, and those same values will help you thrive.
Why CarMax?
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you’re advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
- Deliver exceptional customer service by guiding customers through sales, appraisals, test drives, and financing applications.
- Conduct accurate vehicle condition assessments, documenting details for appraisals and communicating findings to Buyers.
- Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
- Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
- Handle administrative tasks such as printing reports, maintaining transaction paperwork, auditing documents, and managing payments.
- Coordinate service appointments, review repair order invoices for accuracy in billing, and collaborate effectively across teams to maintain a smooth, customer-focused experience.
- Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.
Required Qualifications
- Strong communication skills with confidence in representing CarMax and its products.
- Ability to build lasting relationships and create win-win solutions for customers.
- Demonstrated integrity, respect, and teamwork in a fast-paced environment.
- Skilled in balancing customer needs with business goals and following processes accurately.
- Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
- High School Diploma or equivalent and a valid driver’s license.
- Ability to lift up to 25 lbs and accurately read and transcribe data.
Preferred Qualifications
- Sales or customer service experience in retail or similar environments.
- Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint).
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next. Join us in creating a better future– for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
About CarMax Enterprise Services
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
10,000+ Employees
Headquarters location
Carol Stream, IL, US