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Customer Jobs in Illinois (NOW HIRING)

CarMax, Inc.

Customer Specialist

O Fallon, IL · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist, you will play a key role in delivering an iconic, customer-first experience that sets CarMax apart. You'll act as a trusted guide, supporting customers ...

Carmax

Customer Specialist

O Fallon, IL · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist, you will play a key role in delivering an iconic, customer-first experience that sets CarMax apart. You'll act as a trusted guide, supporting customers ...

Safelite Group

Customer Advocate

Wood Dale, IL · On-site

$21.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...

Carmax

Customer Specialist

O Fallon, IL · On-site

$17.20 - $25.80/hr

Position Overview As a Customer Specialist, you will play a key role in delivering an iconic, customer-first experience that sets CarMax apart. You'll act as a trusted guide, supporting customers ...

Safelite Group

Customer Advocate

Decatur, IL · On-site

$19.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...

Safelite Group

Customer Advocate

Chicago, IL

$21.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...

Safelite Group

Customer Advocate

Berwyn, IL · On-site

$21.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...

Safelite Group

Customer Advocate

Addison, IL · On-site

$21.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...

Safelite Group

Customer Advocate

Elgin, IL

$21.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...

Safelite Group, Inc.

Customer Advocate

Wood Dale, IL · On-site

$21.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...

Safelite Group, Inc.

Customer Advocate

Decatur, IL · On-site

$19.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and ...

Disabled Veteran Solutions

Customer Advocate

Ohio, IL · Remote

$19/hr

Join Disabled Veteran Solutions (DVS) as a Customer Care Advisor Disabled Veteran Solutions (DVS) is seeking passionate and committed Customer Care Advisors to join our Customer Service Division. At ...

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Showing results 1-20

All JobsCustomer JobsCustomer Jobs in Illinois

Customer information

See Illinois salary details

$9

$18

$26

How much do customer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for customer in Illinois is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.29 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically communicate with customers via phone, email, chat, or in-person. Their primary goal is to ensure customer satisfaction by addressing concerns efficiently and accurately, helping to maintain positive relationships between the company and its clients. Customer service representatives are essential in almost every industry, as they help retain customers and uphold a company’s reputation.

What are some common challenges faced by customer service representatives, and how can they be managed effectively?

Customer Service Representatives often encounter challenging situations such as handling difficult customers, managing high call volumes, or resolving complex issues efficiently. To manage these challenges, it's important to develop strong communication and problem-solving skills, remain patient and empathetic, and utilize available support resources such as knowledge bases or team leads. Many organizations provide training and encourage collaboration among team members to share best practices, which helps reps continuously improve their approach and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication, problem-solving, and interpersonal skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are vital for resolving customer issues efficiently, maintaining satisfaction, and upholding the company's reputation.

What is the difference between Customer vs Customer Service Representative?

AspectCustomerCustomer Service Representative
Primary RoleEnd-user or client of a product/serviceAssists customers, handles inquiries, resolves issues
Required SkillsCommunication, patience, product knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentVaries; retail, online, call centersCall centers, retail stores, online support
Common CertificationsNone typically requiredCustomer service certifications optional

While 'Customer' refers to the end-user or client receiving a product or service, a 'Customer Service Representative' is a professional who interacts directly with customers to address inquiries and resolve issues. Understanding this distinction helps clarify roles within the industry and improves communication strategies.

What are good customer service jobs?

Customer service jobs include roles such as customer service representative, call center agent, retail associate, and hospitality staff. These positions typically require strong communication skills, patience, and problem-solving abilities, and may involve working with customer management software or CRM tools. They often offer flexible schedules and opportunities for advancement within various industries.

What are the most commonly searched types of Customer jobs in Illinois?

The most popular types of Customer jobs in Illinois are:

What cities in Illinois are hiring for Customer jobs?

Cities in Illinois with the most Customer job openings:

Customer jobs near you
Infographic showing various Customer job openings in Illinois as of August 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $37,886 per year, or $18.2 per hour.

Customer Advocate

Belle Aire Creations

Round Lake Park, IL • On-site

$57K - $62K/yr

Full-time

Re-posted 16 days ago

Job description

Company Description:
Belle Aire Creations is a creative fragrance and flavor house offering the latest in perfumery, taste and malodor abatement technology and trends along with excellent service and dependability. Belle Aire Creations aspires to be focus-oriented, customer driven and positioned as the top tier mid-market fragrance solution. We consider ourselves to be a truly unique company whose employees will continue to complement existing personnel and represent the goals and values of the organization.
Business Industry: Fragrances/Cosmetics/Personal Care/Candles
Job Title: Customer Advocate
Employment Type: Full-Time
Report to: Customer Service Team Lead
Job Description:
We are seeking a detail-oriented and proactive Customer Advocate to manage and support our strategic customer accounts. This role is heavily focused on order entry and data accuracy, ensuring seamless communication between internal teams and international / Domestic clients. The ideal candidate will have a strong background in customer service, excellent communication skills, and experience working with international customers
Job Responsibilities:
  • Accurately enter and process customer orders in GP/CRM systems.
  • Validate data for completeness and accuracy before submission.
  • Monitor order status and proactively resolve discrepancies or delays.
  • Maintain detailed records of customer interactions and transactions.
  • Serve as the primary point of contact for assigned accounts ensuring high levels of satisfaction.
  • Understand customer needs and advocate internally for timely and effective solutions.
  • Coordinate with logistics, sales, and production teams to meet customer expectations.
  • Communicate effectively with international clients and partners across time zones.
  • Support documentation and compliance with international shipments and transactions.
*Please note this job description is not designed to cover or contain a comprehensive list of duties or responsibilities required of the employee for this job. Duties and responsibilities for this job may change at any time without notice.
Requirements
Education and Experience:
  • Familiarity with international customers.
  • Prior experience in a manufacturing, distribution, or logistics environment.
  • Proven experience in order entry, data entry, or customer service roles.
  • Strong proficiency in ERP/CRM systems (e.g., SAP, Oracle, Salesforce).
  • Excellent written and verbal communication skills.
  • Experience working with international customers or in a global business environment.
  • High attention to detail and organizational skills.
  • Ability to multitask and prioritize in a fast-paced setting.
  • Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
  • High School Diploma or GED required; Associates or Bachelors’ degree preferred.
  • 3-5 years relevant experience in Customer Service manufacturing environment.
  • Excellent oral and written proficiency in the English language.
  • Production/Planning skills: Knowledge of Good manufacturing processes (GMP’s).
  • Ability to work well under pressure.
  • Deadline oriented.
  • IT skills - Proficiency in using common PC applications.
  • Excellent ability to work with others.
  • Cognitive (Reasoning):
    • Apply principles of rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
    • Interpret a variety of instructions furnished in written, oral, visual, or schedule form.
  • Communication:
    • Vocalize and explain detailed data and problem-solve, both in-person and by telephone Must have good communication skills (both verbal and written)
    • Compose routine correspondence on own initiative
    • Make comprehensive notes in English
    • May involve a large volume of such composition.
    • Must have ability to work well under pressure
  • Physical Capabilities
    • Strength (lifting, dexterity, repetitive motion):
      • Must be able to lift 30-lbs onto waist high shelves
      • Must be able to lift and carry a min of 25lbs.
    • Movement: Employee will frequently use fingers, walk and distinguish basic colors. Employees will continuously use both hands, sit for extended periods of time, and use rapid or well-developed coordination simultaneously.
    • Hearing: Must be able to hear and understand work direction in a loud, distracting environment
    • Vision: Must be able to judge distance, identify details, and view computer screen regularly
Compensation:
  • Competitive hourly-based salary; commensurate with experience

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