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Customer Jobs in Florida (NOW HIRING)

Customer Management Systems

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Office Day Job (Never Work Weekends) - Phone Trainer

Sanford, FL · On-site

$16/hr

After working for several years in various capacities in the customer satisfaction survey services industry, Mr. Koerner recognized that an opportunity existed to improve on existing industry ...

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KnitWell Group

Customer Specialist

Daytona Beach, FL · On-site

Customer Specialists build enduring relationships with new and existing customers that contribute to the achievement of Company goals. Success Characteristics: * Understands Hospitality and how we ...

Carmax

Customer Advisor

Fort Myers, FL · On-site

$23.60/hr

Position Overview As a Customer Advisor at CarMax, you will play a vital role in delivering an exceptional customer experience. Acting as the primary liaison between customers and our skilled ...

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All JobsCustomer JobsCustomer Jobs in Florida

Customer information

See Florida salary details

$7

$14

$20

How much do customer jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer in Florida is $14.05, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $15.62 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically communicate with customers via phone, email, chat, or in-person. Their primary goal is to ensure customer satisfaction by addressing concerns efficiently and accurately, helping to maintain positive relationships between the company and its clients. Customer service representatives are essential in almost every industry, as they help retain customers and uphold a company’s reputation.

What are some common challenges faced by customer service representatives, and how can they be managed effectively?

Customer Service Representatives often encounter challenging situations such as handling difficult customers, managing high call volumes, or resolving complex issues efficiently. To manage these challenges, it's important to develop strong communication and problem-solving skills, remain patient and empathetic, and utilize available support resources such as knowledge bases or team leads. Many organizations provide training and encourage collaboration among team members to share best practices, which helps reps continuously improve their approach and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication, problem-solving, and interpersonal skills, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, empathy, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are vital for resolving customer issues efficiently, maintaining satisfaction, and upholding the company's reputation.

What is the difference between Customer vs Customer Service Representative?

AspectCustomerCustomer Service Representative
Primary RoleEnd-user or client of a product/serviceAssists customers, handles inquiries, resolves issues
Required SkillsCommunication, patience, product knowledgeCommunication, problem-solving, product knowledge
Work EnvironmentVaries; retail, online, call centersCall centers, retail stores, online support
Common CertificationsNone typically requiredCustomer service certifications optional

While 'Customer' refers to the end-user or client receiving a product or service, a 'Customer Service Representative' is a professional who interacts directly with customers to address inquiries and resolve issues. Understanding this distinction helps clarify roles within the industry and improves communication strategies.

What are good customer service jobs?

Customer service jobs include roles such as customer service representative, call center agent, retail associate, and hospitality staff. These positions typically require strong communication skills, patience, and problem-solving abilities, and may involve working with customer management software or CRM tools. They often offer flexible schedules and opportunities for advancement within various industries.

What are the most commonly searched types of Customer jobs in Florida?

The most popular types of Customer jobs in Florida are:

What cities in Florida are hiring for Customer jobs?

Cities in Florida with the most Customer job openings:

Customer jobs near you
Infographic showing various Customer job openings in Florida as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $29,217 per year, or $14 per hour.

Supervisor, Customer Service

Customer Operations

Orlando, FL

Full-time

Posted 5 days ago

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Have you been told you’re a “people person?” Do you enjoy solving problems with attention and care? Ready to work with customers to resolve service related issues? If this sounds like you, you will thrive as a Supervisor on Spectrum’s Customer Service team.


Customer Service Supervisors are vital to our mission, providing customer support that our business customers rely on. You’ll work in a collaborative environment, alongside an encouraging team, making a difference every day.

WHAT OUR CUSTOMER SERVICE SUPERVISORS ENJOY MOST

  • Leading a team of representatives using encouragement and accountability to create a cohesive work unit
  • Cultivating critical skills in staff through on-the-job training and performance reviews to produce more effective employees
  • Mentoring and coaching individuals to ensure performance standards are met and customer experience is enhanced
  • Using leadership skills to motivate the customer service team to take action and develop solutions to enhance the customer experience

We’re a large organization with bustling call centers offering a variety of shifts. People who do well in this role are strong problem solvers who can manage difficult conversations from clients and exhibit a robust understanding of the value Spectrum services provide. If you’d enjoy this type of dynamic job, we want to hear from you!


WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma with some college course work in business or related field; equivalent experience
  • Experience: 5-7 years of customer service/call center experience
  • Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
  • Skills: Effective communication, supervision, organization, time management
  • Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision
  • Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures

Preferred Qualifications

  • Additional Experience: 3+ years of supervisory or leadership experience

#LI-SR5
CCS450 2026-81916 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Qualifications:

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

  • Education: High school diploma with some college course work in business or related field; equivalent experience
  • Experience: 5-7 years of customer service/call center experience
  • Technical Skills: Personal and computer software applications (word processing, spreadsheet, cable billing system, etc.)
  • Skills: Effective communication, supervision, organization, time management
  • Abilities: Leadership, equitable, multitasking, adaptable, dependable, good vision
  • Knowledge of: Functions and tasks in customer relations, applicable products and services, general accounting and billing procedures

Preferred Qualifications

  • Additional Experience: 3+ years of supervisory or leadership experience
Employment Type: Full Time

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