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Customer Value Manager Jobs (NOW HIRING)

Iron Mountain Inc

Director, Customer Value NA

Phoenix, AZ · Remote

$163K - $217K/yr

We provide expert, sustainable solutions in records and information management, digital ... Director, Customer Value Job Summary Iron Mountain is seeking an experienced and motivated Director ...

WaterSHED

Customer value lead

Manhattan, NY

Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and ... Build the frameworks that help customers understand and quantify the value we deliver, and design ...

Adobe

Director, Customer Value

Chicago, IL

The Challenge We are seeking a Director of Customer Value to serve as the primary liaison for ... Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and ...

Zip

Business Value Manager

$124K - $220K/yr

Your Role As a Business Value Manager at Zip, you'll sit at the intersection of analytics ... customer pain into quantified business impact. You Will * Build and present C-suite-level business ...

New

Verkada

Business Value Manager

San Mateo, CA · Remote

As a Business Value Manager, you will have a direct impact on Verkada's Enterprise sales motion ... Monitor and analyze data from current customers post-implementation to validate that the promised ...

Neara

Customer Value Architect - USA (Denver)

Denver, CO · On-site

$130K - $190K/yr

The Customer Value Architect will work directly and closely with our highest value customers to ... Significant experience with enterprise account engagement, strategy and client management, ideally ...

Neara

Customer Value Architect - USA (NYC)

New York, NY · On-site

$130K - $190K/yr

The Customer Value Architect will work directly and closely with our highest value customers to ... Significant experience as a Data & Analytics Consultant, Technology Consultant, or Management ...

Omnea

Founding US Customer Value Lead

New York, NY · On-site

$200K - $300K/yr

And we are looking for the best Customer Lead out there to help turn procurement into a true ... Your relationships will run from procurement managers to CFOs. You'll multi-thread across each ...

TekStream Solutions

Business Value Lead

$140/hr

Overview We're looking for a Business Value Manager to help customers unlock the full value of our client's SaaS and AI?powered healthcare technology solutions. In this role, you'll combine financial ...

Verint

Sr. Manager, Value and CS Programs

Overview of Job Function The Sr. Manager, Value & Customer Success Programs is responsible for building and leading a centralized function that equips Customer Success Managers with the frameworks ...

Whirlpool

Value Stream Manager

Tulsa, OK · On-site

The Value Stream Manager (VSM) leads efforts to optimize an entire product or service delivery ... customer value by aligning cross-functional teams, mapping processes (current vs. future state ...

Customer Value Partners

Risk Manager

Rockville, MD

The Cybersecurity Risk Manager will work directly with the Cybersecurity Program Manager and the agency's CIO and CISO in cybersecurity tasks such as information security policy development and ...

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How much do customer value manager jobs pay per year?

As of Jun 21, 2026, the average yearly pay for customer value manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a customer value manager do?

A Customer Value Manager is responsible for analyzing customer data and feedback to identify ways to improve customer satisfaction and loyalty. They develop strategies to enhance product or service value, often using tools like customer segmentation and analytics platforms. The role requires strong communication skills and a focus on customer experience optimization.

What jobs in the US pay 300,000 a year?

For a Customer Value Manager, annual salaries of $300,000 or more are typically found in senior or executive-level roles such as Chief Customer Officer, Vice President of Customer Experience, or Director of Customer Strategy. These positions often require extensive experience, leadership skills, and a strong track record in customer-focused initiatives, with compensation including base salary, bonuses, and stock options. High-paying roles in this field are usually within large corporations or tech companies that prioritize customer retention and value optimization.

What jobs pay $2000 a day?

High-paying roles such as senior executive positions, specialized consultants, and certain sales or trading professionals can earn $2,000 or more per day. These jobs often require extensive experience, advanced skills, certifications, and work in high-stakes or competitive environments.

What is the difference between Customer Value Manager vs Customer Success Manager?

AspectCustomer Value ManagerCustomer Success Manager
Primary FocusMaximizing customer value and business growthEnsuring customer satisfaction and retention
Required SkillsData analysis, strategic planning, communicationRelationship management, problem-solving, communication
Work EnvironmentCross-departmental collaboration, strategic meetingsCustomer interactions, onboarding, support
Industry UsageTech, SaaS, B2B servicesSoftware, SaaS, service industries

While both roles aim to enhance customer experience, the Customer Value Manager focuses on identifying opportunities to increase customer value and drive revenue, whereas the Customer Success Manager concentrates on maintaining customer satisfaction and retention. Understanding these distinctions helps organizations assign the right responsibilities and optimize customer relationships.

What job makes $10,000 a month without a degree?

A Customer Value Manager can potentially earn $10,000 or more per month through performance-based bonuses and commissions, especially in industries like SaaS or consulting. Success in this role often depends on strong communication skills, industry knowledge, and experience rather than formal education, with some professionals reaching high earnings through strategic account management and value creation.
More about Customer Value Manager jobs
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What job categories do people searching Customer Value Manager jobs look for? The top searched job categories for Customer Value Manager jobs are:
Customer Value Manager jobs near you

Customer Value Manager - Onsite 5 days

Phenom People Pvt Ltd

Ambler, PA • On-site

$75K - $90K/yr

Full-time

Medical, PTO

Posted 25 days ago

Job description

Job Requirements

Our purpose is to help a billion people find the right job! Phenom is an AI-Powered talent experience platform that is redefining the HR tech space. We have grown into a global organization with offices in 6 countries and over 1,500 employees. As an HR tech unicorn organization, innovation and creativity is within our DNA. Come help us make every talent moment Phenomenal!  


Phenom is seeking a Customer Value Manager (CVM). The CVM will engage with Phenom customers globally to drive adoption and usage of Phenom's TXM platform, which translates into Value attainment for our customers, and provides a solid foundation for securing further platform expansion and ultimately, net retention. The Customer Value Manager will have phenomenal customer experience to drive customer value, adoption and retention.


What You'll Do

  • Deliver business impact, innovation and relevant value for your customers by understanding their key business objectives, challenges and opportunities
  • Drive value of deployed solutions for all customers in your portfolio by driving retention and providing recommendations to optimization adoption and use of the TXM platform
  • Educate customers on new product capabilities and position value propositions
  • Collaborate with key stakeholders to develop connections ensuring a smooth customer journey
  • Oversee key stakeholder relationships post-signature and own and drive these relationships post-go live
  • Create success and adoption plans following sales handover to understand and define expectations for partnerships
  • Oversee Champions training and certification, and deliver persona-based end user training 
  • Host regular office hours for end users through go live and oversee early adoption period and metrics

What You've Done

  • 5+ years experience as a Customer Success/Customer Value Manager role within SaaS space
  • Experience using technology, metrics, and reporting to manage a customer support functions
  • Ability to have value-based conversation with business executives and key clients
  • Experience managing products, product offerings, and customer experience with products
  • Strong organizational and project management skills

Salary

  • Expected salary range $75,000 - $90,000

Please note the Salary range is subject to change in the future in accordance with Phenom's policies


Benefits

We want you to be your best self and to pursue your passions!

  • Health and wellness benefits/programs to support holistic employee health
  • Flexible hours and working schedules, as well as parental leave for new parents
  • Generous vacation policies & holiday time off
  • Growing organization with career pathing and development opportunities
  • Tons of perks and extras in every office and even to those who work remotely!

Diversity, Equity, & Inclusion

Our commitment to diversity runs deep! Diversity is essential to building phenomenal teams, products, and customer experiences. Phenom is proud to be an equal opportunity employer taking collective action to build a more inclusive environment where every candidate and employee feels welcomed.  


We recognize there is more to be done. Our teams are committed to continuous improvement until these powerful ideas are ingrained in our culture for Phenom and employers everywhere!


#LI-DS1

#LI-Onsite


Employment Type: FULL_TIME

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