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Customer Value Manager Jobs in Ohio (NOW HIRING)

Ohio Cat

Customer Value Agreement Coordinator

Columbus, OH · On-site

$17.50 - $22.75/hr

... manage Customer Value Agreements including parts kits and fluid sales to our customers. In part of our effort to grow CVAs, will assist with adding a CVA offering with every new machine sale. Will ...

Pharmavite

Value Stream Manager

New Albany, OH · On-site

The Value Stream Manager (VSM) ensures customer satisfaction by leading cross-functional teams to execute the Annual Operating Plan for Safety, Quality, Delivery, Cost, Inventory, and Growth of the ...

Crane Company

Value Stream Manager

Elyria, OH · On-site

The Value Stream Manager (VSM)is responsible forensuring customer satisfaction by leading a cross-functional team to execute the Annual Operating Plan, focusing on Safety, Quality, Delivery, Cost ...

Crane Co.

Value Stream Manager

Elyria, OH · On-site

$90 - $120/hr

The Value Stream Manager (VSM) is responsible for ensuring customer satisfaction by leading a cross-functional team to execute the Annual Operating Plan, focusing on Safety, Quality, Delivery, Cost ...

Pharmavite

Value Stream Manager

New Albany, OH · On-site

The Value Stream Manager (VSM) ensures customer satisfaction by leading cross-functional teams to execute the Annual Operating Plan for Safety, Quality, Delivery, Cost, Inventory, and Growth of the ...

Crane Company

Value Stream Manager

Elyria, OH · On-site

The Value Stream Manager (VSM) is responsible for ensuring customer satisfaction by leading a cross-functional team to execute the Annual Operating Plan, focusing on Safety, Quality, Delivery, Cost ...

Pharmavite

Value Stream Manager

New Albany, OH · On-site

$117K - $195K/yr

The Value Stream Manager (VSM) ensures customer satisfaction by leading cross-functional teams to execute the Annual Operating Plan for Safety, Quality, Delivery, Cost, Inventory, and Growth of the ...

Midmark

Vice President, Customer Engagement

Versailles, OH · Hybrid

$128K - $164K/yr

Expert knowledge of Voice of the Customer, customer loyalty, retention, lifetime value, and customer journey management. * Strong knowledge of CRM platforms, digital customer engagement technologies ...

Fluence

Manager, Project Value (m/f/d)

London, OH

Role Overview As Manager of Project Value, you will lead Fluence's investment modeling and ... Partner with commercial teams to translate financial outputs into compelling customer value stories

AssetWatch, Inc.

Customer Success Manager

Columbus, OH · Remote

$77K - $112K/yr

Lead Business Reviews that demonstrate business value, communicate progress, and align on future ... Manage customer issues with urgency, professionalism, and accountability while maintaining trust ...

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All JobsCustomer Value JobsCustomer Value Manager JobsCustomer Value Manager Jobs in Ohio

Customer Value Manager information

See Ohio salary details

$23.3K

$55.1K

$96K

How much do customer value manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for customer value manager in Ohio is $55,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,500.00 per year, depending on experience, location, and employer.

What is the difference between Customer Value Manager vs Customer Success Manager?

AspectCustomer Value ManagerCustomer Success Manager
Primary FocusMaximizing customer value and business growthEnsuring customer satisfaction and retention
Required SkillsData analysis, strategic planning, communicationRelationship management, problem-solving, communication
Work EnvironmentCross-departmental collaboration, strategic meetingsCustomer interactions, onboarding, support
Industry UsageTech, SaaS, B2B servicesSoftware, SaaS, service industries

While both roles aim to enhance customer experience, the Customer Value Manager focuses on identifying opportunities to increase customer value and drive revenue, whereas the Customer Success Manager concentrates on maintaining customer satisfaction and retention. Understanding these distinctions helps organizations assign the right responsibilities and optimize customer relationships.

What does a customer value manager do?

A customer value manager is responsible for analyzing customer data and feedback to identify opportunities to improve products, services, and customer satisfaction. They develop strategies to enhance customer loyalty and retention, often using tools like customer relationship management (CRM) software. The role requires strong analytical skills and understanding of customer behavior to drive business growth.

What are popular job titles related to Customer Value Manager jobs in Ohio?

For Customer Value Manager jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Customer Value Manager jobs in Ohio look for?

The top searched job categories for Customer Value Manager jobs in Ohio are:

What cities in Ohio are hiring for Customer Value Manager jobs?

Cities in Ohio with the most Customer Value Manager job openings:

Customer Value Manager jobs near you

Customer Value Agreement Coordinator

Columbus, OH • On-site

Ohio Machinery Company
See more jobs at Ohio Machinery Companyexternal

$17.50 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 29 days ago

Job description

Description
Find YOUR fit at Ohio Cat (A Division of Ohio Machinery Co.)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!
JOB SUMMARY:
This position will be working within all our operations applications (Equipment Monitoring Toolkit, Service Link, Dealer Business System, Parts, and Service Quoter, etc.) to help build, sell, and manage Customer Value Agreements including parts kits and fluid sales to our customers. In part of our effort to grow CVAs, will assist with adding a CVA offering with every new machine sale. Will support the adoption of e-commerce applications with Caterpillar, in support of increased parts sales. Will support the adoption of other Caterpillar applications such as My.Cat.Com. This position will also provide support with achieving our Parts, Service, and Digital Excellence goals and other general administrative support as needed and required.
JOB QUALIFICATIONS:
  • A high school diploma or equivalent is required.
  • Continuing education or training is a plus. Technical trade school diploma or two associate degrees in related field is preferred.
  • Minimum of two (2) years' experience in service and/or administration required.
  • Ability to read and understand materials commonly used in service and warranty.

KEY COMPETENCIES:
  • Must possess a strong work ethic and good office skills.
  • Candidate should be proficient with various computer programs, including Microsoft applications.
  • Must be very well organized, with the ability to work independently or as a member of a team.
  • This candidate should have strong communication skills, both verbal and written.
  • Strong customer service skills are essential for the position.

EMPLOYEE BENEFITS:
  • 401(k): Match and employer discretionary contribution.
  • Health Insurance: Three options are available, including an HSA with a dollar-for-dollar match of up to $1,200 per year.
  • Dental & Vision Insurance: Comprehensive coverage options.
  • Financial Access: Credit Union membership is available.
  • Insurance: Life Insurance, Short-Term Disability, and Long-Term Disability coverage.
  • Educational Opportunities: Scholarships for employees' spouses and children through the Ohio Machinery Education and Opportunity Foundation.
  • Compensation: Base pay, annual bonus potential, and company success share bonuses.

PHYSICAL REQUIREMENTS:
The primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. A moderate amount of travel within your region to support the sales team.
EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.

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