About the Team The Customer Value Architects team sits inside the revenue organization and owns the ... manager and senior teammates. Responsibilities * Help own the value plan for accounts in your book ...
New
About the Team The Customer Value Architects team sits inside the revenue organization and owns the ... manager and senior teammates. Responsibilities * Help own the value plan for accounts in your book ...
New
About the Team The Customer Value Architects team sits inside the revenue organization and owns the ... A track record of managing relationships across a range of stakeholders, from business partners to ...
New
About the Team The Customer Value Architects team sits inside the revenue organization and owns the ... A track record of managing relationships across a range of stakeholders, from business partners to ...
New
We're obsessed with making hard work pay off, for our people, our customers, and the world around ... Qualifications Manger, Value Manager * 2+ years of experience leading and developing high ...
We're obsessed with making hard work pay off, for our people, our customers, and the world around ... Qualifications Manger, Value Manager * 2+ years of experience leading and developing high ...
We're obsessed with making hard work pay off, for our people, our customers, and the world around ... Qualifications Manger, Value Manager * 2+ years of experience leading and developing high ...
We're obsessed with making hard work pay off, for our people, our customers, and the world around ... Qualifications Manger, Value Manager * 2+ years of experience leading and developing high ...
Customer Value Architect - USA (San Francisco)
San Francisco, CA · On-site
$130K - $190K/yr
The Customer Value Architect will work directly and closely with our highest value customers to ... Significant experience with enterprise account engagement, strategy and client management, ideally ...
Customer Value Architect - USA (San Francisco)
San Francisco, CA · On-site
$130K - $190K/yr
The Customer Value Architect will work directly and closely with our highest value customers to ... Significant experience with enterprise account engagement, strategy and client management, ideally ...
Customer Value Architect - USA (Los Angeles)
Los Angeles, CA · On-site
$130K - $190K/yr
The Customer Value Architect will work directly and closely with our highest value customers to ... Significant experience with enterprise account engagement, strategy and client management, ideally ...
Customer Value Architect - USA (Los Angeles)
Los Angeles, CA · On-site
$130K - $190K/yr
The Customer Value Architect will work directly and closely with our highest value customers to ... Significant experience with enterprise account engagement, strategy and client management, ideally ...
Customer Value Architect - USA (San Francisco)
San Francisco, CA · On-site
$150 - $210/hr
The Customer Value Architect will work directly and closely with our highest value customers to ... Significant experience with enterprise account engagement, strategy and client management, ideally ...
Customer Value Architect - USA (San Francisco)
San Francisco, CA · On-site
$150 - $210/hr
The Customer Value Architect will work directly and closely with our highest value customers to ... Significant experience with enterprise account engagement, strategy and client management, ideally ...
Customer Value Architect, Enterprise Sales Enablement
Menlo Park, CA · On-site
$162K/yr
... management consulting, or a related go-to-market strategy function * Experience designing customer journey maps and value architecture frameworks for complex, multi-stakeholder enterprise sales ...
Customer Value Architect, Enterprise Sales Enablement
Menlo Park, CA · On-site
$162K/yr
... management consulting, or a related go-to-market strategy function * Experience designing customer journey maps and value architecture frameworks for complex, multi-stakeholder enterprise sales ...
Deals Delivering Deal Value Manager
Los Angeles, CA · On-site
$99K - $232K/yr
Industry/Sector Not Applicable Specialism Delivering Deal Value Management Level Manager & Summary ... or customer information, handling proprietary assets, or collaborating closely with team members.
Deals Delivering Deal Value Manager
Los Angeles, CA · On-site
$99K - $232K/yr
Industry/Sector Not Applicable Specialism Delivering Deal Value Management Level Manager & Summary ... or customer information, handling proprietary assets, or collaborating closely with team members.
Deals Delivering Deal Value Manager
San Francisco, CA · On-site
$99K - $232K/yr
Industry/Sector Not Applicable Specialism Delivering Deal Value Management Level Manager & Summary ... or customer information, handling proprietary assets, or collaborating closely with team members.
Deals Delivering Deal Value Manager
San Francisco, CA · On-site
$99K - $232K/yr
Industry/Sector Not Applicable Specialism Delivering Deal Value Management Level Manager & Summary ... or customer information, handling proprietary assets, or collaborating closely with team members.
Customer Success Manager
Los Angeles, CA · On-site
Deliver value-driven engagements such as adoption check-ins, quarterly business reviews (QBRs), and tailored product walkthroughs. * Drive consistent customer engagement across multiple channels ...
Customer Success Manager
Los Angeles, CA · On-site
Deliver value-driven engagements such as adoption check-ins, quarterly business reviews (QBRs), and tailored product walkthroughs. * Drive consistent customer engagement across multiple channels ...
Your core focus will be to drive product adoption, maximize customer value, and to perform ... Manage a dedicated book of business within a high-touch engagement model, serving as the primary ...
Your core focus will be to drive product adoption, maximize customer value, and to perform ... Manage a dedicated book of business within a high-touch engagement model, serving as the primary ...
Customer Success Manager
Los Angeles, CA · On-site +1
Deliver value-driven engagements such as adoption check-ins, quarterly business reviews (QBRs), and tailored product walkthroughs. * Drive consistent customer engagement across multiple channels ...
Customer Success Manager
Los Angeles, CA · On-site +1
Deliver value-driven engagements such as adoption check-ins, quarterly business reviews (QBRs), and tailored product walkthroughs. * Drive consistent customer engagement across multiple channels ...
Deliver value-driven engagements such as adoption check-ins, quarterly business reviews (QBRs), and tailored product walkthroughs. * Drive consistent customer engagement across multiple channels ...
Quick apply
Deliver value-driven engagements such as adoption check-ins, quarterly business reviews (QBRs), and tailored product walkthroughs. * Drive consistent customer engagement across multiple channels ...
We've found significant value in spending time together, but we're open to exceptional candidates ... The Customer Success Manager ensures that our technology becomes deeply embedded in customer ...
We've found significant value in spending time together, but we're open to exceptional candidates ... The Customer Success Manager ensures that our technology becomes deeply embedded in customer ...
Customer Success Manager
San Francisco, CA · On-site
$165K - $180K/yr
We've found significant value in spending time together, but we're open to exceptional candidates ... The Customer Success Manager ensures that our technology becomes deeply embedded in customer ...
Customer Success Manager
San Francisco, CA · On-site
$165K - $180K/yr
We've found significant value in spending time together, but we're open to exceptional candidates ... The Customer Success Manager ensures that our technology becomes deeply embedded in customer ...
Value Stream Manager
San Jose, CA · On-site
$130K - $180K/yr
Value Stream Manager - Machining or Sheet Metal Full-time / Permanent Onsite, San Jose, CA Base ... Customer Focus * Lead, participate, and collaborate with key customers on improvement efforts ...
Quick apply
Value Stream Manager
San Jose, CA · On-site
$130K - $180K/yr
Value Stream Manager - Machining or Sheet Metal Full-time / Permanent Onsite, San Jose, CA Base ... Customer Focus * Lead, participate, and collaborate with key customers on improvement efforts ...
Value Stream Manager
$130K - $180K/yr
Value Stream Manager - Machining or Sheet Metal Full-time / Permanent Onsite, San Jose, CA Base ... Customer Focus * Lead, participate, and collaborate with key customers on improvement efforts ...
Quick apply
Value Stream Manager
$130K - $180K/yr
Value Stream Manager - Machining or Sheet Metal Full-time / Permanent Onsite, San Jose, CA Base ... Customer Focus * Lead, participate, and collaborate with key customers on improvement efforts ...
Value Stream Manager
San Jose, CA · On-site
$130K - $180K/yr
Value Stream Manager - Machining or Sheet Metal Full-time / Permanent Onsite, San Jose, CA Base ... Customer Focus * Lead, participate, and collaborate with key customers on improvement efforts ...
Quick apply
Value Stream Manager
San Jose, CA · On-site
$130K - $180K/yr
Value Stream Manager - Machining or Sheet Metal Full-time / Permanent Onsite, San Jose, CA Base ... Customer Focus * Lead, participate, and collaborate with key customers on improvement efforts ...
Value Stream Manager
San Jose, CA · On-site
$130K - $180K/yr
Value Stream Manager - Machining or Sheet Metal Full-time / Permanent Onsite, San Jose, CA Base ... Customer Focus * Lead, participate, and collaborate with key customers on improvement efforts ...
Quick apply
Value Stream Manager
San Jose, CA · On-site
$130K - $180K/yr
Value Stream Manager - Machining or Sheet Metal Full-time / Permanent Onsite, San Jose, CA Base ... Customer Focus * Lead, participate, and collaborate with key customers on improvement efforts ...
Customer Value Manager information
See California salary details
$24.2K - $31K
5% of jobs
$31K - $37.9K
14% of jobs
$40.5K is the 25th percentile. Wages below this are outliers.
$37.9K - $44.8K
16% of jobs
The median wage is $51K / yr.
$44.8K - $51.6K
17% of jobs
$51.6K - $58.5K
12% of jobs
$58.5K - $65.4K
9% of jobs
$66.9K is the 75th percentile. Wages above this are outliers.
$65.4K - $72.2K
11% of jobs
$72.2K - $79.1K
6% of jobs
$79.1K - $86K
5% of jobs
$86K - $92.8K
2% of jobs
$92.8K - $99.7K
3% of jobs
$24.2K
$57.2K
$99.7K
How much do customer value manager jobs pay per year?
As of Aug 20, 2026, the average yearly pay for customer value manager in California is $57,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $69,100.00 per year, depending on experience, location, and employer.
What is the difference between Customer Value Manager vs Customer Success Manager?
| Aspect | Customer Value Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Maximizing customer value and business growth | Ensuring customer satisfaction and retention |
| Required Skills | Data analysis, strategic planning, communication | Relationship management, problem-solving, communication |
| Work Environment | Cross-departmental collaboration, strategic meetings | Customer interactions, onboarding, support |
| Industry Usage | Tech, SaaS, B2B services | Software, SaaS, service industries |
While both roles aim to enhance customer experience, the Customer Value Manager focuses on identifying opportunities to increase customer value and drive revenue, whereas the Customer Success Manager concentrates on maintaining customer satisfaction and retention. Understanding these distinctions helps organizations assign the right responsibilities and optimize customer relationships.
What does a customer value manager do?
A customer value manager is responsible for analyzing customer data and feedback to identify opportunities to improve products, services, and customer satisfaction. They develop strategies to enhance customer loyalty and retention, often using tools like customer relationship management (CRM) software. The role requires strong analytical skills and understanding of customer behavior to drive business growth.
What are popular job titles related to Customer Value Manager jobs in California?
For Customer Value Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Customer Value Manager jobs in California look for?
The top searched job categories for Customer Value Manager jobs in California are:
What cities in California are hiring for Customer Value Manager jobs?
Cities in California with the most Customer Value Manager job openings:
Job description
About the Team
The Customer Value Architects team sits inside the revenue organization and owns the connection between what customers buy and what they actually get out of Mixpanel. We turn product usage into measurable business outcomes, working across onboarding, adoption, and renewal to make sure customers see the value they signed up for.
About the Role
The right candidate is a relationship-first advisor who connects a customer's Mixpanel investment to real outcomes for a portion of a defined book of accounts. You'll help own the adoption and value plan for each account: understanding why the customer bought Mixpanel, tracking whether they're getting the ROI they expected, and supporting the enablement and product usage that gets them there. You'll build trusted relationships with business and technical stakeholders, partner closely with your Account Executive and renewal counterparts, and start developing a point of view on how customers should think about AI in their product workflows. This role suits someone who is building the skills to own accounts end to end and is ready to grow into greater independence, with support from your manager and senior teammates.
Responsibilities
- Help own the value plan for accounts in your book, connecting the business problem that led the customer to buy Mixpanel with the outcomes they measure.
- Build relationships with business and technical stakeholders, aligning Mixpanel's capabilities to what customers care about most.
- Support discovery on customer priorities and pain points, and turn what you learn into adoption plan updates.
- Partner with your Account Executive on expansion and your renewal counterpart on renewal execution, bringing adoption evidence that supports both.
- Help lead enablement/best practices sessions on dashboard design, funnel analysis, and retention modeling to grow how a customer uses Mixpanel.
- Monitor usage and health signals and support business reviews that surface what's working, deepen adoption, and catch risk early.
- Spot underused features and contracted capabilities, and turn them into recommendations for the customer.
- Triage product questions and issues, solving what you can and routing the rest to the right team.
- Build a working point of view on a customer's AI maturity, and use Mixpanel's own AI surface to help them build on their product data.
- Coordinate with GTM, Product, and Engineering on escalations, and share what you learn with the broader Customer Value Architects team.
We're Looking For Someone Who Has
- Experience in customer success, consulting, or a related field supporting B2B SaaS accounts, or equivalent experience.
- A track record of building relationships across a range of stakeholders, from business partners to technical teams.
- The ability to translate technical concepts, like data models and product metrics, into terms that land with non-technical stakeholders.
- Growing experience connecting product usage to customer outcomes and ROI.
- Comfort supporting adoption plans that tie daily work to a customer's larger goals.
- Hands-on experience with AI or agentic tooling beyond casual use, such as MCP-based workflows or LLM copilots.
- A collaborative approach to working across account teams and internal partners to move plans forward.
- Good judgment for prioritizing which accounts and actions need attention first, with support from your manager and senior teammates.
Bonus Points For
- Background in product analytics, growth, or data-driven product development.
- Experience in a technical advisory or professional services capacity.
- Familiarity with analytics instrumentation, event tracking, or data tooling.
About Mixpanel
Sourced by ZipRecruiter
Industry
Software development
Company size
201 - 500 Employees
Headquarters location
San Francisco, CA, US
Year founded
2009