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Customer Support Supervisor Jobs (NOW HIRING)

Crew Carwash

Call Center Customer Support Associate

Carmel, IN · On-site

$17.25 - $23.75/hr

Agent is the voice for the customer and funnels feedback & concerns to the Customer Support Supervisor or Director * Work week is primarily Monday-Friday but will include a weekend rotation We're ...

Clean Team

Support Supervisor

Lansing, MI · On-site

You are devoted to providing our customers with the highest quality service * You are hardworking ... our Support Supervisors to: * Oversee the quality of services provided to customers and secure ...

Tory Burch

Support Supervisor

Sevierville, TN · On-site

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to ... To Land This Role: * 2 to 4 years experience in a high volume, customer-driven retail environment ...

Tory Burch LLC

Support Supervisor

Norfolk, VA · On-site

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to ... To Land This Role: * 2 to 4 years experience in a high volume, customer-driven retail environment ...

Tory Burch

Support Supervisor

Woodburn, OR

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to ... To Land This Role: * 2 to 4 years experience in a high volume, customer-driven retail environment ...

Tory Burch LLC

Support Supervisor

Woodburn, OR · On-site

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to ... To Land This Role: * 2 to 4 years experience in a high volume, customer-driven retail environment ...

Tory Burch

Support Supervisor

Norfolk, VA · On-site

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to ... To Land This Role: * 2 to 4 years experience in a high volume, customer-driven retail environment ...

Tory Burch

Support Supervisor

Tulalip, WA

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to ... To Land This Role: 2 to 4 years experience in a high volume, customer-driven retail environment ...

Tory Burch

Support Supervisor

Clarksburg, MD

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to ... To Land This Role: * 2 to 4 years experience in a high volume, customer-driven retail environment ...

Tory Burch LLC

Support Supervisor

North Charleston, SC · On-site

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to ... To Land This Role: * 2 to 4 years experience in a high volume, customer-driven retail environment ...

Tory Burch LLC

Support Supervisor

Sevierville, TN · On-site

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to ... To Land This Role: * 2 to 4 years experience in a high volume, customer-driven retail environment ...

Tory Burch LLC

Support Supervisor

Scottsdale, AZ · On-site

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to ... To Land This Role: * 2 to 4 years experience in a high volume, customer-driven retail environment ...

Tory Burch

Support Supervisor

Pottstown, PA · On-site

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to ... To Land This Role: * 2 to 4 years experience in a high volume, customer-driven retail environment ...

Tory Burch

Support Supervisor

Wrentham, MA · On-site

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to ... To Land This Role: * 2 to 4 years experience in a high volume, customer-driven retail environment ...

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Customer Support Supervisor information

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$24.5K

$58K

$101K

How much do customer support supervisor jobs pay per year?

As of Jul 2, 2026, the average yearly pay for customer support supervisor in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a Customer Support Supervisor do?

A Customer Support Supervisor is responsible for overseeing a team of customer service representatives to ensure they provide excellent support to customers. This includes monitoring performance, training staff, addressing escalated customer issues, and implementing policies to improve service quality. They also analyze customer feedback and work with management to enhance customer satisfaction. Their role is crucial in maintaining a positive relationship between the company and its customers.

What are the key skills and qualifications needed to thrive as a Customer Support Supervisor, and why are they important?

To thrive as a Customer Support Supervisor, you need experience in customer service, strong leadership abilities, and typically a bachelor's degree or equivalent work experience. Familiarity with customer relationship management (CRM) systems, support ticketing platforms, and reporting tools is often required. Excellent communication, problem-solving, and conflict resolution skills set top performers apart in this role. These skills ensure effective team management, high customer satisfaction, and smooth handling of escalated issues.

How does a Customer Support Supervisor typically balance coaching team members with meeting service targets?

As a Customer Support Supervisor, balancing coaching and performance targets is a key part of the role. Supervisors regularly monitor team metrics like response times and customer satisfaction, while also providing individualized feedback and training to staff. Effective supervisors schedule one-on-one sessions, lead team meetings to address common challenges, and offer real-time support during busy periods. This dual focus ensures the team meets service goals while fostering professional growth and maintaining high morale.
More about Customer Support Supervisor jobs
What cities are hiring for Customer Support Supervisor jobs? Cities with the most Customer Support Supervisor job openings:
What states have the most Customer Support Supervisor jobs? States with the most job openings for Customer Support Supervisor jobs include:
What job categories do people searching Customer Support Supervisor jobs look for? The top searched job categories for Customer Support Supervisor jobs are:
Customer Support Supervisor jobs near you
Infographic showing various Customer Support Supervisor job openings in the United States as of June 2026, with employment types broken down into 90% Full Time, 4% Part Time, and 6% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.
Call Center Customer Support Associate

Call Center Customer Support Associate

Crew Carwash

Carmel, IN • On-site

$17.25 - $23.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Crew Carwash rating

7.9

Company rating: 7.9 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

81st of 335 rated vehicle maintenance

Job description

Customer Support Specialist

At Crew Carwash, our purpose is to "Create Smiles and Lifetime Customers." You will have the opportunity to join a Glassdoor Best Place to Work and achieve your full potential!

Crew's commitments to you:

  • Paid Time Off + 6 paid holidays each year
  • Free carwashes, naturally
  • Group health, dental, and vision
  • 401K with company match
  • Daily pay options available at no cost to you
  • Tuition reimbursement
  • Recognition and appreciation events

The following responsibilities outline critical aspects of the Customer Support Specialist:

  • Smile!
  • Live our #1 Value of Safety
  • WOW! Customers
  • Answer and respond to customer phone calls, email communications and field requests professionally and timely (both internal and external)
  • Research and resolve customer issues and follow up when necessary and appropriate
  • Fulfill requests for information and maintain account changes
  • Process customer comments and feedback
  • Agent is the voice for the customer and funnels feedback & concerns to the Customer Support Supervisor or Director
  • Work week is primarily Monday-Friday but will include a weekend rotation

We're really in the people business, we just happen to wash cars!

What Crew Carwash employees say

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Hours and flexibility

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