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Customer Support Mychart Jobs (NOW HIRING)

Prominence Advisors

Epic Referrals/MyChart Analyst

... support clinical workflows, automate operational processes, and expedite research. Whether it ... customers make sense out of the mountain of data at their fingertips in order to deliver higher ...

FasTemps

Customer Service

Ann Arbor, MI

$17/hr

... exceptional support. KEY RESPONSIBILITIES: * Handle customer inquiries and complaints with ... Familiarity with MyChart is helpful; training provided if necessary. * Must be fluent with ...

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Customer Support Mychart information

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How much do customer support mychart jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for customer support mychart in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is a Customer Support MyChart job?

A Customer Support MyChart job involves assisting patients and healthcare users with issues related to the MyChart patient portal. Responsibilities include troubleshooting login problems, helping with account access, explaining portal features, and addressing technical concerns. Support is typically provided via phone, email, or chat to ensure users can securely manage their health information online. Strong communication skills and a basic understanding of healthcare technology are essential for this role.

What are the common challenges faced in a Customer Support Mychart role, and how do team members address them?

A common challenge in the Customer Support Mychart role is assisting patients who may be unfamiliar with digital platforms or concerned about privacy when accessing their medical information. Team members address these hurdles by providing clear, step-by-step guidance and ensuring all communications comply with HIPAA and organization policies. They also stay current on MyChart updates and workflows through regular training, enabling them to resolve technical issues efficiently. Strong teamwork and open communication with healthcare providers and IT staff help ensure seamless support and high patient satisfaction.

What are the key skills and qualifications needed to thrive in the Customer Support Mychart position, and why are they important?

To thrive as a Customer Support Mychart professional, you need strong customer service abilities, problem-solving skills, and a solid understanding of healthcare terminology and privacy protocols, often supported by experience in medical or technical support settings. Familiarity with the MyChart patient portal and electronic health record (EHR) systems, along with basic IT troubleshooting, is typically required. Outstanding communication, patience, and a detail-oriented approach are crucial for assisting patients and healthcare providers. These skills ensure patients receive prompt, secure, and accurate support, directly impacting their access to care and satisfaction.

More about Customer Support Mychart jobs
What cities are hiring for Customer Support Mychart jobs? Cities with the most Customer Support Mychart job openings:
What are the most commonly searched types of Customer Support Mychart jobs? The most popular types of Customer Support Mychart jobs are:
What states have the most Customer Support Mychart jobs? States with the most job openings for Customer Support Mychart jobs include:
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Customer Support Mychart jobs near you
Infographic showing various Customer Support Mychart job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 14% Part Time, and 14% Contract. Highlights an 100% In-person job distribution, with an average salary of $39,926 per year, or $19.2 per hour.
EPIC Cadence Ambulatory Analyst (REMOTE/NO C2C)

EPIC Cadence Ambulatory Analyst (REMOTE/NO C2C)

Amerit Consulting

Bakersfield, CA • Remote

Other

Posted 3 days ago

Job description

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished EPIC Cadence Ambulatory Applications Analyst.

_______________________________________________



NOTE- THIS IS 100% REMOTE ROLE & ONLY W2 CANDIDATES/NO C2C/1099


*** Candidate must be authorized to work in USA without requiring sponsorship ***



Position: EPIC Cadence Ambulatory Applications Analyst (Job Id - # 3350816)

Location: San Francisco CA 94104 (100% REMOTE)

Duration: 6 months + Strong Possibility of Extension

____________________________________________________



Experience required for the position:



  • Experience supporting MyChart self-scheduling workflows, including direct scheduling and open scheduling
  • Experience supporting referral and authorization workflows, including workqueues, referral templates, and complex rule build
  • Experience supporting or building Epic Ambulatory Orders workflows preferred
  • Strong analytical, problem-solving, and workflow design skills
  • Ability to serve as the primary analyst for Referrals and MyChart Scheduling initiatives while collaborating effectively across Cadence, Ambulatory, and other integrated Epic applications



Certifications required:



  • Epic Referral & Authorization certification required
  • Epic MyChart certification required
  • Epic Cadence certification preferred


________________________________________________________


Bhupesh Khurana

Lead Technical Recruiter

Email – bkhurana@ameritconsulting.com


Company Overview:


Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.


Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

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About Amerit Consulting

Sourced by ZipRecruiter

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally: as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients' businesses forward.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

San Diego, CA, US

Year founded

2002

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