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Customer Support Agent Jobs in Arizona (NOW HIRING)

TAD PGS, Inc

Customer Support Specialist 1

Chandler, AZ

$20.16 - $23.99/hr

  • Medical

  • Retirement

PDS Defense, Inc. is seeking a Customer Support Specialist 1- Aviation Component Manufacturing, in Chandler, AZ. Job ID#218564 Under direct supervision, performs a variety of clerical duties of a ...

GOGcG

Customer Support Specialist - Tempe, AZ

Tempe, AZ · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If so, AWC's Customer Support team could be your next career home! As an AWC Customer Support Rep, you will work collaboratively with internal partners to provide a best-in-class support for ...

GOGcG

Customer Support Specialist Tempe, AZ

Tempe, AZ · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If so, AWC's Customer Support team could be your next career home! As an AWC Customer Support Rep, you will work collaboratively with internal partners to provide a best-in-class support for ...

GOGcG

Customer Support Specialist - Tempe, AZ

Tempe, AZ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If so, AWC's Customer Support team could be your next career home! As an AWC Customer Support Rep, you will work collaboratively with internal partners to provide a best-in-class support for ...

Amazon

AZ

Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Amazon

AZ

Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Amazon

AZ · On-site

Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Amazon

AZ

Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Amazon

AZ

Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Amazon

AZ

Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Amazon

AZ

Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Amazon

AZ

Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Amazon

AZ

Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Amazon

AZ

Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Amazon

AZ

Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Amazon

AZ

Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

Amazon

AZ · On-site

Aug 21, 2026 At Ring, our Bilingual Technical Customer Support (CS) representatives deliver timely, accurate, and professional general and technical support to Spanish and English-speaking Ring ...

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All JobsCustomer Support Agent JobsCustomer Support Agent Jobs in Arizona

Customer Support Agent information

See Arizona salary details

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How much do customer support agent jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for customer support agent in Arizona is $20.17, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $22.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer support agent?

To thrive as a Customer Support Agent, you need strong problem-solving abilities, excellent verbal and written communication skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, help desk platforms, and ticketing systems is commonly required. Patience, empathy, and the ability to remain calm under pressure are essential soft skills for building rapport with customers and resolving issues effectively. These skills ensure customer satisfaction, efficient issue resolution, and foster loyalty in competitive service environments.

What is the difference between Customer Support Agent vs Customer Service Representative?

AspectCustomer Support AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; optional certifications in customer serviceHigh school diploma or equivalent; optional certifications in customer service
Work EnvironmentCall centers, online chat, email support, remote or on-siteCall centers, retail stores, online support, remote or on-site
Industry UsageCommon across tech, telecom, retail, and service industriesCommon across retail, banking, telecom, and service sectors
Search & Comparison IntentOften compared for similar roles in customer supportOften compared with customer support agents for role clarity

Customer Support Agents and Customer Service Representatives perform similar roles in assisting customers, resolving issues, and providing information. While their titles are often used interchangeably, some companies differentiate based on specific responsibilities or channels. Both roles typically require similar credentials and work environments, making them closely related in the customer service industry.

What does a customer support agent do?

A Customer Support Agent assists customers by answering questions, resolving issues, and providing guidance about products or services. They typically communicate with customers via phone, email, chat, or social media, ensuring a positive experience and swift resolution of problems. Their role may also include documenting interactions, escalating complex issues, and providing feedback to improve products or services. Effective communication, patience, and problem-solving skills are essential for success in this role.

How do I become a customer support agent?

To become a customer support agent, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer service or related tools like CRM software. Many employers also value problem-solving abilities and patience, and some roles may require specific certifications or training programs. Entry-level positions often provide on-the-job training to develop necessary skills.

What are some common challenges faced by customer support agents, and how can they be managed effectively?

Customer Support Agents often encounter challenges such as handling difficult customers, managing high volumes of inquiries, and quickly learning new products or services. Effective communication skills, patience, and problem-solving abilities are essential for successfully navigating these situations. Many organizations provide training, knowledge bases, and team support to help agents manage stress and maintain high-quality service. Building strong relationships within the team and regularly sharing feedback can also help agents continuously improve and overcome daily challenges.

What are the most commonly searched types of Customer Support Agent jobs in Arizona?

The most popular types of Customer Support Agent jobs in Arizona are:

What are popular job titles related to Customer Support Agent jobs in Arizona?

For Customer Support Agent jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Support Agent jobs in Arizona look for?

The top searched job categories for Customer Support Agent jobs in Arizona are:

What are popular job titles related to Customer Support Agent jobs in AZ?

For Customer Support Agent jobs in AZ, the most frequently searched job titles are:

Customer Support Agent jobs near you
Infographic showing various Customer Support Agent job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $41,957 per year, or $20.2 per hour.

Customer Support Specialist 1

TAD PGS, Inc

Chandler, AZ

$20.16 - $23.99/hr

Full-time

Medical, Retirement

Re-posted yesterday

Job description

PDS Defense, Inc. is seeking a Customer Support Specialist 1- Aviation Component Manufacturing, in Chandler, AZ. Job ID#218564

Job Description:

Under direct supervision, performs a variety of clerical duties of a routine and recurring nature including skilled typing, filing, data entry, and preparation of standard forms. Helps and supports sales/program team in achieving sales goals. Responds to customer inquiries for spare parts requirements and coordinates delivery problem resolution. Assists in the collection and processing of supplier and/or customer data and/or information regarding delivery of spare parts, kits and provisioning products or services.
Essential Job Duties and Responsibilities:
Enters document data (e.g., order entry, quotes, etc.) into computer and types of various forms and documents and reviews customer purchase orders to assess order requirements.
Collaborates with sales staff to monitor active purchase orders and ensures order meet requirements and OTD and reviews customer order books and follow-up on actions required.
Proofreads paperwork with computer for part number and for accuracy.
Adheres to record keeping processes and distributes incoming faxes and mail, operates all office machines, and takes incoming calls and handles them in a professional manner.
Basic Qualifications (Required Skills and Experience)
1-2 years of related work experience
Ability to read, write, and speak English fluently.
Clerical practices, office procedures, automated equipment, computers, and math
Customer Service Experience
Microsoft Office (i.e., MS Excel, MS Word)
Ability to enter large volume of orders in the system.
Ability to work in a fast-paced environment.
Experience working with an International Trade team.
Preferred Qualifications (Desired Skills/Experience)
2-4 years of related work experience
Education: associate degree – Business Management or related field of study.
Onsite
• Shift Start Time: 8:00AM
• Shift End Time: 5:00PM

Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.


Military connected talent encouraged to apply.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance