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Customer Success Marketing Manager Jobs (NOW HIRING)

Obligo

Customer Success Manager

Manhattan, NY · On-site

$90K - $100K/yr

Customer Success Manager New York About Us Obligo builds trust between landlords and renters using ... You'll work closely with Sales, Product, R&D, Data, and Marketing to deliver an outstanding ...

StarTech.com

Customer Success Manager

Newark, CA

Working closely with the Director of Strategic Accounts and cross-functional leaders across Sales, Marketing, Product, Operations, and Customer Delivery, the Customer Success Manager serves as a ...

StarTech.com

Customer Success Manager

Chicago, IL

Working closely with the Director of Strategic Accounts and cross-functional leaders across Sales, Marketing, Product, Operations, and Customer Delivery, the Customer Success Manager serves as a ...

Ralliant

Customer Success Manager

Plainville, CT · On-site

Head of Sales Operations & Marketing The North America Customer Success Manager leads the regional customer success organization, including Customer Success Specialists responsible for day-to-day ...

Motivosity

Customer Success Manager

Lehi, UT · On-site

$65K - $95K/yr

Come join Motivosity as a Customer Success Manager! Maybe you're already at a cool company, but ... Marketing, Finance, Economics, or related field Perks of being a MVer: * Changing the world by ...

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Longbow Advantage

Product Marketing Manager

Ann Arbor, MI · Remote

$150K/yr

Serve as the dedicated marketing point of contact for Customer Success and Account Management on customer-facing initiatives. * Own the Customer Product Spotlight program end-to-end: scheduling ...

Talent Voyager

Customer Success Manager

Tampa, FL · Remote

$127K/yr

We are hiring a Customer Success Manager (Customer Success Coach) for our client, a fast-growing agency that works with digital marketing agency CEOs. This is not a passive account management role.

GEMS INC

Customer Success Manager

Plainville, CT · On-site

Head of Sales Operations & Marketing The North America Customer Success Manager leads the regional customer success organization, including Customer Success Specialists responsible for day-to-day ...

Dataiku

OR · On-site

Success in this role requires equal parts content creator, customer advocate, and marketing program ... Manage end-to-end execution of customer marketing initiatives, including project planning ...

Biller Genie

Manager, Customer Success

Orlando, FL · On-site

Manager, Customer Success About the Role Biller Genie is looking for a driven and empathetic ... insights with Product, Marketing, and Leadership * Track and report on key success metrics ...

Medput

Customer Success Manager

Santa Monica, CA · On-site

Represent the voice of the customer to provide input into the product roadmap, marketing and sales ... in Customer Success, Account Management, Strategic Services or related areas; selling to and ...

Aria Systems

Customer Success Manager

Philadelphia, PA · On-site

Work cross-functionally with Product, Support, Sales, and Marketing to ensure customer success ... Manage multiple customer relationships while maintaining strong organization, prioritization, and ...

Obligo

Customer Success Manager

New York, NY · On-site

$90K - $100K/yr

You'll work closely with Sales, Product, R&D, Data, and Marketing to deliver an outstanding ... Customer Success, Account Management, or Technical Account Management. * Experience managing ...

Amadeus

Customer Success Manager

Maitland, FL

The Customer Success Manager (CSM) is responsible for managing small & medium customer(s ... Collect and share business process and marketing best practices. * Identify and act on ...

Trivium LLC

Customer Success Manager

$3.5K - $7.0K/mo

Customer Success Manager (CSM) - Remote Location: Remote -- US, UK or Canada (native-level American ... Collaborate with internal teams (marketing, fulfillment, operations) to meet client goals. * Track ...

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All JobsCustomer Success Marketing JobsCustomer Success Marketing Manager Jobs

Customer Success Marketing Manager information

See salary details

$32.5K

$83.1K

$140K

How much do customer success marketing manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer success marketing manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Marketing Manager vs Customer Success Manager?

AspectCustomer Success Marketing ManagerCustomer Success Manager
Primary FocusMarketing strategies to engage and retain customersCustomer support and relationship management
Required SkillsMarketing, communication, data analysisCustomer service, problem-solving, product knowledge
Work EnvironmentMarketing teams, cross-functional collaborationCustomer support teams, client interactions
Common CertificationsMarketing certifications, CRM toolsCustomer service certifications, CRM experience

The Customer Success Marketing Manager focuses on marketing initiatives to enhance customer engagement and retention, while the Customer Success Manager emphasizes direct customer support and relationship building. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What are the key skills and qualifications needed to thrive as a Customer Success Marketing Manager, and why are they important?

To excel as a Customer Success Marketing Manager, you need expertise in relationship management, data-driven marketing strategy, and a solid understanding of customer lifecycle, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms like Salesforce, marketing automation tools such as HubSpot or Marketo, and analytics systems is typically required. Outstanding communication, problem-solving abilities, and cross-functional collaboration set top performers apart in this role. These skills are crucial for driving customer engagement, ensuring retention, and aligning marketing efforts with long-term client success.

How does a Customer Success Marketing Manager typically collaborate with cross-functional teams to drive customer engagement?

A Customer Success Marketing Manager regularly works with teams across sales, product, and customer support to ensure a seamless customer experience. They coordinate with sales to align messaging, gather feedback from customer support to address pain points, and partner with product teams to highlight new features that add value. This cross-functional collaboration is essential for creating targeted marketing campaigns that foster customer loyalty and retention. Open communication and strong project management skills are key to successfully bridging these departments.

What is a Customer Success Marketing Manager?

A Customer Success Marketing Manager is a professional who bridges the gap between marketing and customer success teams. Their main goal is to ensure customers achieve their desired outcomes while using a company’s products or services, often by creating targeted marketing campaigns, onboarding resources, and engagement strategies. They analyze customer feedback and usage data to improve customer satisfaction, retention, and advocacy. This role requires strong communication skills, a customer-focused mindset, and the ability to collaborate across departments. Ultimately, they help drive growth by turning satisfied customers into loyal brand advocates.
More about Customer Success Marketing Manager jobs
What cities are hiring for Customer Success Marketing Manager jobs? Cities with the most Customer Success Marketing Manager job openings:
What states have the most Customer Success Marketing Manager jobs? States with the most job openings for Customer Success Marketing Manager jobs include:
What job categories do people searching Customer Success Marketing Manager jobs look for? The top searched job categories for Customer Success Marketing Manager jobs are:
Customer Success Marketing Manager jobs near you
Infographic showing various Customer Success Marketing Manager job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Obligo

Manhattan, NY • On-site

$90K - $100K/yr

Other

Medical, Dental, Vision, Life, PTO

Re-posted 8 days ago

Job description

Customer Success Manager

New York

About Us

Obligo builds trust between landlords and renters using financial technology, eliminating the burden of security deposits. Property owners and managers use Obligo to streamline their operations, defend themselves from fraud, and make their listings more appealing to renters.

About the Position

We are seeking a Customer Success Manager to build successful partnerships with property management companies nationwide. Reporting to the VP of Revenue & Operations, you will be responsible for managing a portfolio of customer accounts, helping customers achieve their business goals, and turning satisfied customers into long-term advocates of Obligo.

In this role, you will own customer relationships throughout the lifecycle—from onboarding through adoption, and growth. You'll work closely with Sales, Product, R&D, Data, and Marketing to deliver an outstanding customer experience while serving as a trusted advisor to your customers.

Responsibilities
  • Manage a portfolio of customer accounts, building strong relationships that drive customer satisfaction, retention, and growth.
  • Own the onboarding process for assigned accounts, ensuring customers are successfully implemented and equipped for long-term success.
  • Partner closely with Sales to ensure smooth customer handoffs and maintain alignment on account health, growth opportunities, and customer goals.
  • Monitor customer usage and health through dashboards and reporting to identify trends, risks, and adoption opportunities.
  • Track product configurations and feature rollouts within assigned customer segments to ensure customers are leveraging the appropriate product capabilities.
  • Proactively identify opportunities to improve customer adoption, engagement, and overall success.
  • Act as the voice of the customer by sharing insights and feedback with Product, R&D, Data, Sales, and Marketing.
  • Contribute to customer success stories, case studies, and referrals.
Skills and Qualifications
  • 3+ years of experience in a customer-facing role at a B2B SaaS company, preferably in Customer Success, Account Management, or Technical Account Management.
  • Experience managing customer relationships across onboarding, adoption, renewal, and expansion.
  • Experience working with complex SaaS platforms.
  • Prior experience in property technology (PropTech) or property management is a strong plus.
  • Bachelor's degree in Business, Marketing, Engineering, or a related field preferred.
  • Strong relationship-building, communication, organization, and problem-solving skills.
  • Ability to understand customer technology stacks and work comfortably with CRM and data tools.
  • Comfortable working with data and building or modifying basic reports in HubSpot; Tableau or Sigma experience is a plus.
  • Willingness to experiment, learn, and thrive in a fast-paced environment.
Location

Ability to work out of our New York City office.

Benefits and Perks
  • Stock options
  • Multiple Health, Dental, and Vision plans that begin on day one
  • Remote office expense reimbursement
  • Generous PTO and holiday schedule
  • Commuter benefits
  • Life insurance
  • Quarterly team kickoffs and other team outings
  • Amazing offices in NYC and Tel Aviv
  • A chance to work with incredible teammates who are bright, creative, talented, and passionate

Salary Range: $90,000–$100,000

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