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Customer Success Marketing Manager Jobs (NOW HIRING)

Lawyer.com

Customer Success Manager Customer Success Managers are the bridge between sales and customer ... company, such as marketing or product management. In addition to supporting clients during ...

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

Customer Success Managers are the bridge between sales and customer success. You will provide ... marketing or product management. In addition to supporting clients during onboarding, you will ...

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

Customer Success Managers are the bridge between sales and customer success. You will provide ... marketing or product management. In addition to supporting clients during onboarding, you will ...

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

Customer Success Managers are the bridge between sales and customer success. You will provide ... marketing or product management. In addition to supporting clients during onboarding, you will ...

SentinelOne

Customer Marketing Manager

OR · On-site +1

As a Customer Marketing Manager owning the post-sale marketing motion, you will help customers get ... Collaborate with Customer Success on playbooks that combine CS outreach with marketing-sourced ...

NextDeavor

Customer Success Manager

San Jose, CA · On-site

$43.49 - $54.37/hr

Description Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract ... Drive adoption of the digital marketing platform and related products across stakeholder groups

Ova Technologies

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager Job Summary We are seeking a Customer Success Manager to build strong ... Collaborate with Sales, Product, Support, Marketing, and Engineering teams to enhance the customer ...

NextDeavor Inc.

Customer Success Manager

San Jose, CA · Hybrid

$43.49 - $54.37/hr

Customer Success Manager Full-time San Jose, CA You'll be joining Adobe on a contract opportunity ... Drive adoption of the digital marketing platform and related products across stakeholder groups

Maxiq

Customer Success Manager

Raleigh, NC · On-site

Customer Success Manager MaxIQ empowers Go-To-Market teams to ascend to new heights in their sales ... Act as the voice of the customer, collaborating with Product, Sales, and Marketing teams. * Resolve ...

ZipRecruiter

Customer Marketing Manager

Santa Monica, CA · On-site +1

ZipRecruiter is seeking a strategic, revenue-focused Customer Marketing Manager to help accelerate ... Success in this role is measured not by the number of campaigns or events delivered, but by the ...

BusPatrol LLC

Senior Manager, Product Marketing

Austin, TX · On-site

$119K - $157K/yr

This role will serve as the primary bridge between Product Management, Sales, Customer Success, Government Relations, Marketing, Revenue Operations, and Executive Leadership to ensure our products ...

StarTech.com

Customer Success Manager

Boston, MA

Working closely with the Director of Strategic Accounts and cross-functional leaders across Sales, Marketing, Product, Operations, and Customer Delivery, the Customer Success Manager serves as a ...

StarTech.com

Customer Success Manager

Seattle, WA

Working closely with the Director of Strategic Accounts and cross-functional leaders across Sales, Marketing, Product, Operations, and Customer Delivery, the Customer Success Manager serves as a ...

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Showing results 21-40

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Customer Success Marketing Manager information

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$32.5K

$83.1K

$140K

How much do customer success marketing manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for customer success marketing manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Marketing Manager vs Customer Success Manager?

AspectCustomer Success Marketing ManagerCustomer Success Manager
Primary FocusMarketing strategies to engage and retain customersCustomer support and relationship management
Required SkillsMarketing, communication, data analysisCustomer service, problem-solving, product knowledge
Work EnvironmentMarketing teams, cross-functional collaborationCustomer support teams, client interactions
Common CertificationsMarketing certifications, CRM toolsCustomer service certifications, CRM experience

The Customer Success Marketing Manager focuses on marketing initiatives to enhance customer engagement and retention, while the Customer Success Manager emphasizes direct customer support and relationship building. Both roles require strong communication skills but differ in their core responsibilities and daily activities.

What are the key skills and qualifications needed to thrive as a Customer Success Marketing Manager, and why are they important?

To excel as a Customer Success Marketing Manager, you need expertise in relationship management, data-driven marketing strategy, and a solid understanding of customer lifecycle, often supported by a degree in marketing, business, or a related field. Familiarity with CRM platforms like Salesforce, marketing automation tools such as HubSpot or Marketo, and analytics systems is typically required. Outstanding communication, problem-solving abilities, and cross-functional collaboration set top performers apart in this role. These skills are crucial for driving customer engagement, ensuring retention, and aligning marketing efforts with long-term client success.

How does a Customer Success Marketing Manager typically collaborate with cross-functional teams to drive customer engagement?

A Customer Success Marketing Manager regularly works with teams across sales, product, and customer support to ensure a seamless customer experience. They coordinate with sales to align messaging, gather feedback from customer support to address pain points, and partner with product teams to highlight new features that add value. This cross-functional collaboration is essential for creating targeted marketing campaigns that foster customer loyalty and retention. Open communication and strong project management skills are key to successfully bridging these departments.

What is a Customer Success Marketing Manager?

A Customer Success Marketing Manager is a professional who bridges the gap between marketing and customer success teams. Their main goal is to ensure customers achieve their desired outcomes while using a company’s products or services, often by creating targeted marketing campaigns, onboarding resources, and engagement strategies. They analyze customer feedback and usage data to improve customer satisfaction, retention, and advocacy. This role requires strong communication skills, a customer-focused mindset, and the ability to collaborate across departments. Ultimately, they help drive growth by turning satisfied customers into loyal brand advocates.
More about Customer Success Marketing Manager jobs
What cities are hiring for Customer Success Marketing Manager jobs? Cities with the most Customer Success Marketing Manager job openings:
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What job categories do people searching Customer Success Marketing Manager jobs look for? The top searched job categories for Customer Success Marketing Manager jobs are:
Customer Success Marketing Manager jobs near you
Infographic showing various Customer Success Marketing Manager job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Senior Product Marketing Manager (Remote)

Optimize Partners

Atlanta, GA • Remote

$116K - $152K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

A fast growing, B2C/B2B tech product start-up in NYC, is looking for a Senior Product Marketing Manager to drive growth across key business segments through creative and strategic storytelling of a popular ‘productivity’ product. You will research, understand the product, and position it to users and the market, through the right marketing channels.


Responsibilities of the Sr. Product Marketing Manager:

  • Drive business and user growth through creative storytelling, and launching/managing multi-channel marketing campaigns that drive brand awareness, and user adoption.
  • Define, and create the messaging and position for one or more of the company’s key customer segments (B2B), and build out the compelling content.
  • Enable sales lead generation with creative messaging and materials (emails, websites, articles, etc.)
  • Establish, and lead a small team within product marketing
  • Analyze marketing metrics such as retention, and conversion rates to identify usage and optimize business outcomes
  • Partner with key stakeholders within sales, product management, customer success and engineering to define product communications, and standardize the product messaging/communication process

Qualifications of the Sr. Product Marketing Manager:

  • 4+ years of experience in marketing, product, or customer success, with 2+ years of experience as a product marketing manager for a software technology company, preferably B2B SaaS.
  • Understands product marketing, and it’s best practices.
  • You’re an exceptional writer and storyteller. You’re able to communicate to B2C and B2B users, and potential users, in a way the generates empathy, solves problems, and engages the audience to adopt the product.
  • You’re familiar with A/B testing, and analyzing marketing and sales metrics
  • People management experience is preferred, but not a hard requirement.


 Employee Benefits

  • Unlimited PTO + 10 paid holidays
  • Medical, Dental, Vision - Health Insurance
  • 401K + Employer Match
  • Flexible Savings

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