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Customer Success Marketing Jobs (NOW HIRING)

Associa

Customer Success Coordinator

Richardson, TX · On-site

Reporting to the Director of Customer Success, the ideal candidate will support the execution of marketing initiatives that drive brand awareness, lead generation, and customer engagement. Working ...

Clio

Senior Manager, Customer Success Enablement

We design and deliver onboarding and ongoing programs, run a center of excellence operating model, and partner closely with Sales, Customer Success, Marketing, Product Marketing, and Revenue ...

Closinglock

Customer Success Manager, SMB

Austin, TX · On-site

Today, the company has grown to 100+ employees across product & engineering, sales, partnerships, customer success, marketing, and finance. Mission : Simplify the real estate closing experience for ...

Krea.ai, Inc

Customer Success

San Francisco, CA · On-site

Share customer feedback with the product and marketing teams and help shape what we build What we're looking for * Experience in Customer Success or Account Management * A creative background (e.g ...

Closinglock

Director of Customer Success

Austin, TX · On-site

Today, the company has grown to 100+ employees across product & engineering, sales, partnerships, customer success, marketing, and finance. Mission : Simplify the real estate closing experience for ...

Selr LLC

Customer Success Engineer

New York, NY · Remote

$120K - $200K/yr

Customer Success Engineer Location: Remote (Preference for SF Bay Area) Compensation: $120,000-$200 ... Marketing Technology / B2B SaaS Employment Type: Full-time About the Company Our client is a high ...

Matia

Customer Success

Elevate our best customers and pass off to marketing and sales to develop content and capture stories What We're Looking For * 3-6 years in B2B SaaS Customer Success with a track record of owning a ...

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

Customer Success Managers are the bridge between sales and customer success. You will provide ... marketing or product management. In addition to supporting clients during onboarding, you will ...

Enhesa

Customer Success Director

Arlington, VA

Collaborate closely with Sales, Account Management, Product, Finance, and Marketing to support customer outcomes and commercial performance * Develop and monitor key customer success KPIs , including ...

Lawyer.com

Customer Success Manager

Basking Ridge, NJ · On-site

Customer Success Managers are the bridge between sales and customer success. You will provide ... marketing or product management. In addition to supporting clients during onboarding, you will ...

NextDeavor Inc.

Customer Success Manager

San Jose, CA · On-site

$43.49 - $54.37/hr

Drive adoption of the digital marketing platform and related products across stakeholder groups ... Customer Success experience * Strong communication, consulting, and conflict navigation skills

NextDeavor Inc.

Customer Success Manager

San Jose, CA · Hybrid

$43.49 - $54.37/hr

Drive adoption of the digital marketing platform and related products across stakeholder groups ... Customer Success experience * Strong communication, consulting, and conflict navigation skills

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All JobsCustomer Success Marketing Jobs

Customer Success Marketing information

See salary details

$32.5K

$83.1K

$140K

How much do customer success marketing jobs pay per year?

As of Jul 26, 2026, the average yearly pay for customer success marketing in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Customer Success Marketing jobs? Cities with the most Customer Success Marketing job openings:
What are the most commonly searched types of Customer Success Marketing jobs? The most popular types of Customer Success Marketing jobs are:
What states have the most Customer Success Marketing jobs? States with the most job openings for Customer Success Marketing jobs include:
Infographic showing various Customer Success Marketing job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Team Lead

Customer Success Team Lead

OpenClinica LLC

Needham Heights, MA • On-site

$120K - $140K/yr

Full-time

Posted 3 days ago

Job description

About OpenClinica:

OpenClinica makes clinical trials more efficient and effective with advanced technology and recruitment solutions. Our industry-leading EHR-to-EDC connectivity automates source data acquisition, reduces errors, and eliminates delays, while our precision recruitment solutions help teams enroll the right participants with ease. Trusted by the world's leading life sciences companies, academic institutions, and government agencies, OpenClinica bridges the gap between healthcare and research.


About the Role and Team:

The Customer Success Team Lead is responsible for the full researcher journey, from onboarding to the conclusion of a study. This includes conducting client kickoff meetings, overseeing the creation of recruitment content for the researchers’ studies, assisting in customer support, and conducting check-ins with researchers. You will be asked to think outside the box to create efficiencies in our processes and propel the vision of our company.

  • Location: Fully Remote in the U.S.
  • Status: Full-time, Exempt
  • Reports to: Vice President of Customer Success
  • Comp.: Base Salary = $120,00. On Target Earnings = $140,000+


What You Will Do:

  • Manage & oversee the creation of various marketing and study recruitment materials
  • Coordinate across internal and external teams to launch recruitment campaigns
  • Build and maintain strong, long-lasting relationships with our researchers
  • Help resolve escalated and complex questions and issues from customers
  • Provide coaching, guidance, and mentorship to Customer Success Associates
  • Make improvements to our current customer satisfaction methods and processes
  • Communicate effectively with both clients and colleagues to understand & service customer needs, maximize retention and growth, and communicate performance
  • Act independently in directly managing the Success team & tracking + driving efficiencies across all relevant KPIs with a focus on Net Revenue Retention
  • Conduct client-facing calls and coordinate action items across internal and external teams
  • Triage client support issues and deliver best-in-class service
  • Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
  • Help gather feedback from our customers to inform our sales process, product roadmap, and marketing opportunities



Qualifications:

Required:

  • 3+ years of professional experience in client-facing roles, including customer success, marketing, account management, or sales.
  • A clinical background as a research coordinator or experience running or managing clinical trials
  • Bachelor’s Degree in related field.

Skills:

  • Excellent communication skills, both written and oral
  • Organized and detail-oriented
  • Autonomous in your work and the challenge of solving complex problems


Nice to Have:

  • An understanding of (or even a passion for) social media marketing platforms including but not limited to: Facebook, Instagram, Twitter, TikTok, and Snapchat
  • Familiar with Canva