We design and deliver onboarding and ongoing programs, run a center of excellence operating model, and partner closely with Sales, Customer Success, Marketing, Product Marketing, and Revenue ...
We design and deliver onboarding and ongoing programs, run a center of excellence operating model, and partner closely with Sales, Customer Success, Marketing, Product Marketing, and Revenue ...
Customer Experience Coordinator
South Burlington, VT · On-site
$18 - $23.50/hr
Position: Customer Success & Marketing Coordinator Reports to: Operations Manager Your responsibilities as Customer Success & Marketing Coordinator: Primary Focus: Deliver exceptional customer ...
Customer Experience Coordinator
South Burlington, VT · On-site
$18 - $23.50/hr
Position: Customer Success & Marketing Coordinator Reports to: Operations Manager Your responsibilities as Customer Success & Marketing Coordinator: Primary Focus: Deliver exceptional customer ...
Customer Marketing Manager
OR · On-site +1
The Customer Marketing Manager will work closely with Partner Success, Account Management, Sales, Product Marketing, Professional Services, Education, Revenue Operations, Renewals, Advocacy, and ...
Customer Marketing Manager
OR · On-site +1
The Customer Marketing Manager will work closely with Partner Success, Account Management, Sales, Product Marketing, Professional Services, Education, Revenue Operations, Renewals, Advocacy, and ...
Customer Success Support Specialist
Saint Paul, MN · On-site +1
This role partners with Sales, Customer Success, Marketing, and Technical teams to drive customer adoption, retention, and satisfaction. The Customer Success Support Specialist ensures customer ...
Customer Success Support Specialist
Saint Paul, MN · On-site +1
This role partners with Sales, Customer Success, Marketing, and Technical teams to drive customer adoption, retention, and satisfaction. The Customer Success Support Specialist ensures customer ...
Customer Service Responsibilities include: Creating detailed business plans to facilitate the ... marketing
Customer Service Responsibilities include: Creating detailed business plans to facilitate the ... marketing
Customer Success
San Francisco, CA · On-site
Share customer feedback with the product and marketing teams and help shape what we build What We're Looking For * Experience in Customer Success or Account Management * A creative background (e.g ...
Customer Success
San Francisco, CA · On-site
Share customer feedback with the product and marketing teams and help shape what we build What We're Looking For * Experience in Customer Success or Account Management * A creative background (e.g ...
Director of Customer Success
Austin, TX · On-site
Today, the company has grown to 100+ employees across product & engineering, sales, partnerships, customer success, marketing, and finance. Mission : Simplify the real estate closing experience for ...
Director of Customer Success
Austin, TX · On-site
Today, the company has grown to 100+ employees across product & engineering, sales, partnerships, customer success, marketing, and finance. Mission : Simplify the real estate closing experience for ...
Elevate our best customers and pass off to marketing and sales to develop content and capture stories What We're Looking For * 3-6 years in B2B SaaS Customer Success with a track record of owning a ...
Elevate our best customers and pass off to marketing and sales to develop content and capture stories What We're Looking For * 3-6 years in B2B SaaS Customer Success with a track record of owning a ...
Client Success & Marketing Coordinator (Remote)
San Francisco, CA · On-site +1
$49K - $68K/yr
Title: Client Success & Marketing Coordinator Job Type: Full-Time, Remote Timings: 7 PM - 4 AM ... ChatGPT * CRM Platforms
Client Success & Marketing Coordinator (Remote)
San Francisco, CA · On-site +1
$49K - $68K/yr
Title: Client Success & Marketing Coordinator Job Type: Full-Time, Remote Timings: 7 PM - 4 AM ... ChatGPT * CRM Platforms
Customer Success Engineer
New York, NY · Remote
$120K - $200K/yr
Customer Success Engineer Location: Remote (Preference for SF Bay Area) Compensation: $120,000-$200 ... Marketing Technology / B2B SaaS Employment Type: Full-time About the Company Our client is a high ...
Customer Success Engineer
New York, NY · Remote
$120K - $200K/yr
Customer Success Engineer Location: Remote (Preference for SF Bay Area) Compensation: $120,000-$200 ... Marketing Technology / B2B SaaS Employment Type: Full-time About the Company Our client is a high ...
Customer Success
San Francisco, CA · On-site
Share customer feedback with the product and marketing teams and help shape what we build What we're looking for * Experience in Customer Success or Account Management * A creative background (e.g ...
Customer Success
San Francisco, CA · On-site
Share customer feedback with the product and marketing teams and help shape what we build What we're looking for * Experience in Customer Success or Account Management * A creative background (e.g ...
Customer Success
San Francisco, CA · On-site
Share customer feedback with the product and marketing teams and help shape what we build What we're looking for * Experience in Customer Success or Account Management * A creative background (e.g ...
Customer Success
San Francisco, CA · On-site
Share customer feedback with the product and marketing teams and help shape what we build What we're looking for * Experience in Customer Success or Account Management * A creative background (e.g ...
Customer Success Manager
San Jose, CA · On-site
Skills * Experience in SaaS/digital marketing Customer Success experience * Strong communication, consulting, and conflict navigation skills * Program management within large organizations
Customer Success Manager
San Jose, CA · On-site
Skills * Experience in SaaS/digital marketing Customer Success experience * Strong communication, consulting, and conflict navigation skills * Program management within large organizations
Skills * Experience in SaaS/digital marketing Customer Success experience * Strong communication, consulting, and conflict navigation skills * Program management within large organizations
Skills * Experience in SaaS/digital marketing Customer Success experience * Strong communication, consulting, and conflict navigation skills * Program management within large organizations
Customer Success Manager
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide ... marketing or product management. In addition to supporting clients during onboarding, you will ...
Customer Success Manager
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide ... marketing or product management. In addition to supporting clients during onboarding, you will ...
Customer Success Manager
San Jose, CA · On-site
$50 - $54.36/hr
... digital marketing Customer Success experience; strong communication, consulting, and conflict ... navigation; program management within large organizations; executive-level facilitation and C-suite ...
Customer Success Manager
San Jose, CA · On-site
$50 - $54.36/hr
... digital marketing Customer Success experience; strong communication, consulting, and conflict ... navigation; program management within large organizations; executive-level facilitation and C-suite ...
Customer Success Managers are the bridge between sales and customer success. You will provide ... marketing or product management. In addition to supporting clients during onboarding, you will ...
Customer Success Managers are the bridge between sales and customer success. You will provide ... marketing or product management. In addition to supporting clients during onboarding, you will ...
Customer Success Manager
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide ... marketing or product management. In addition to supporting clients during onboarding, you will ...
Quick apply
Customer Success Manager
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide ... marketing or product management. In addition to supporting clients during onboarding, you will ...
Customer Success Manager
San Jose, CA · On-site
$43.49 - $54.37/hr
Drive adoption of the digital marketing platform and related products across stakeholder groups ... Customer Success experience * Strong communication, consulting, and conflict navigation skills
Customer Success Manager
San Jose, CA · On-site
$43.49 - $54.37/hr
Drive adoption of the digital marketing platform and related products across stakeholder groups ... Customer Success experience * Strong communication, consulting, and conflict navigation skills
Customer Success Manager
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide ... marketing or product management. In addition to supporting clients during onboarding, you will ...
Customer Success Manager
Basking Ridge, NJ · On-site
Customer Success Managers are the bridge between sales and customer success. You will provide ... marketing or product management. In addition to supporting clients during onboarding, you will ...
Customer Success Marketing information
See salary details
$32.5K - $42.3K
4% of jobs
$42.3K - $52K
10% of jobs
$58.9K is the 25th percentile. Wages below this are outliers.
$52K - $61.8K
16% of jobs
$61.8K - $71.6K
15% of jobs
The median wage is $75.3K / yr.
$71.6K - $81.4K
14% of jobs
$81.4K - $91.1K
14% of jobs
$93.9K is the 75th percentile. Wages above this are outliers.
$91.1K - $100.9K
10% of jobs
$100.9K - $110.7K
10% of jobs
$110.7K - $120.5K
4% of jobs
$120.5K - $130.2K
2% of jobs
$130.2K - $140K
2% of jobs
$32.5K
$83.1K
$140K
How much do customer success marketing jobs pay per year?
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Cities with the most Customer Success Marketing job openings:
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Full-time
Medical, Dental, Vision, Retirement
Re-posted 21 hours ago
Job description
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We are currently seeking a Senior Manager, Customer Success Enablement to lead our Customer Success Enablement function and join our Revenue Enablement team in the United States and Canada.
What your team does
The Revenue Enablement team at Clio equips our sales and customer success organizations with the knowledge, skills, tools, and processes they need to drive revenue growth and deliver exceptional client experiences. We design and deliver onboarding and ongoing programs, run a center of excellence operating model, and partner closely with Sales, Customer Success, Marketing, Product Marketing, and Revenue Operations to turn product launches and go-to-market priorities into field-ready execution. We are a team that runs on curiosity, data, and a genuine commitment to helping people do their best work.
Who you are
You are the leader of our Customer Success Enablement function. You manage a team of enablers who support the full customer lifecycle, from onboarding and launch through adoption, expansion, and retention. You understand how a product story becomes the conversation that grows an account, and you build programs that change what CSMs and support teams do in front of customers.
You are a strong people leader who coaches enablers and CS managers alike, you make decisions from call data and usage data, and you are comfortable owning outcomes in front of senior stakeholders. You thrive in a fast-paced, high-growth environment and are ready to run CS Enablement like your own business.
What you'll work on
- Build and develop a high-performing team of Field Enablement partners who operate as trusted advisors to our Customer Success, Support, and Launch teams.
- Own measurable CS outcomes across the customer success organization, including expansion ARR, multi-product attach, retention, and time to ramp for new CSMs across Success and Support
- Build and run a manager coaching enablement program so CS managers reinforce trained behaviors and enablement lands in customer conversations
- Establish a consistent Gong review rhythm on CS calls to surface coaching themes, objection patterns, and content gaps
- Set and report on OKR-tied performance work that connects enablement investment to retention, expansion, and productivity
- Direct the development of AI-assisted content and role-play certification grounded in real expansion and retention conversations
- Ensure lifecycle and product enablement is tailored by segment and motion rather than delivered one size fits all
- Partner with CS leadership, Product Marketing, Product, Revenue Operations, and the Enablement Operations function to align priorities and protect launch-critical work
- Translate launch playbooks into CS-specific talk tracks for onboarding, adoption, upsell, cross-sell, and multi-product attach
- Establish and regularly measure KPIs to assess the value of CS enablement programs, and recommend innovative solutions as the business evolves
What you may have
- 5+ years of customer success, CS enablement, or related enablement experience, including experience leading or managing a team
- Experience working with enterprise or high-growth SaaS organizations
- Deep understanding of customer success motions such as onboarding, adoption, expansion, and retention
- A track record of tying enablement programs to measurable retention and expansion outcomes
- Strong people leadership skills, with the ability to coach and grow enablers
- Excellent analytical, organizational, and communication skills
- Ability to manage projects from conception to completion and to lead through ambiguity and change
- Excellent strategic, conceptual, and decision-making skills
- Proficiency with generative AI tools (Claude, ChatGPT, or similar) for content development and coaching
Serious bonus points if you have
- Experience in legal tech or a comparable regulated industry
- Experience enabling expansion, cross-sell, or multi-product attach motions
- Familiarity with Gong, LetterAI, and Salesforce
- Relevant customer success or enablement certifications
What you will find here:
Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
- Flexible time off policy, with an encouraged 20 days off per year.
- EAP benefits for you and household members, including counseling and online resources
- 401k matching and Child Education Savings
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
The expected salary range for this role is $165,600 to $248,400 USD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.