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Customer Success Manager Govtech Jobs (NOW HIRING)

Opiniion

Customer Success Manager

Lehi, UT · On-site

As a Customer Success Manager at Opiniion, you will play a crucial role in ensuring our client's success, satisfaction, retention, and growth within the dynamic tech industry. The ideal candidate ...

LMI

Customer Success Manager

Mclean, VA

Customer Success Manager We're looking for a Customer Success Manager to drive engagement with a DHS customer and ensure they achieve maximum value from their investment in LIGER, an enterprise AI ...

Unifyr

Customer Success Manager

Manhattan, NY · Remote

Customer Success Manager Recruiting Manager: Vice President Customer Success Department: Customer Success Hours / Base: Full-time / US / Remote Role Specification Role Purpose: Unifyr is looking for ...

GBG

Customer Success Manager

Atlanta, GA · On-site

Customer Success Manager - Enterprise * Manage a portfolio of 25-30 enterprise accounts * Focus on scalable engagement, retention, and expansion * Balance strategic conversations with operational ...

GBG

Customer Success Manager

Atlanta, GA · On-site

The Role - Customer Success Managers We are hiring two Customer Success Managers to support our highest‑value customers across two distinct portfolios: Customer Success Manager - Enterprise

Brenntag

Customer Success Manager

Henderson, KY · On-site

Your Role The Customer Success Manager is responsible for driving the ongoing satisfaction, adoption, enablement, and outcome realization for customers within an aligned region. This role will act as ...

Selr LLC

Customer Success Manager

New York, NY

$150K/yr

Marketing Technology Employment Type: Full-time Customer Success Manager Our client is a high-growth SaaS company helping mid-market and enterprise customers drive measurable outcomes through their ...

Zift Solutions

Customer Success Manager

Manhattan, NY · On-site

Customer Success Manager Recruiting Manager: Vice President Customer Success Department: Customer Success Hours / Base: Full-time / US / Remote Role Specification Role Purpose: Unifyr is looking for ...

GBG

Customer Success Manager

Manchester, NH · On-site

The Role - Customer Success Managers We are hiring two Customer Success Managers to support our highest‑value customers across two distinct portfolios: Customer Success Manager - Enterprise

Alex AI

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager You're joining us at an inflection point in our growth. This role will be foundational in building the playbooks, processes, and relationships that define how Alex partners ...

SWIVEL

Customer Success Manager

San Antonio, TX

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

SWBC

Customer Success Manager

San Antonio, TX

SWIVEL is seeking a talented Customer Success Manager to report to the Director of Customer Success. A CSM will play a vital role in ensuring customers achieve their desired outcomes while using ...

Brenntag

Customer Success Manager

Indianapolis, IN · On-site

Your Role The Customer Success Manager is responsible for driving the ongoing satisfaction, adoption, enablement, and outcome realization for customers within an aligned region. This role will act as ...

Brenntag

Customer Success Manager

Georgetown, KY · On-site

Your Role The Customer Success Manager is responsible for driving the ongoing satisfaction, adoption, enablement, and outcome realization for customers within an aligned region. This role will act as ...

Axle

Customer Success Manager

Manhattan, NY

Customer Success Manager Axle is looking for a Customer Success Manager who will lead the successful onboarding, adoption, and ongoing success of our automotive clients, helping them integrate and ...

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All JobsCustomer Success Govtech JobsCustomer Success Manager Govtech Jobs

Customer Success Manager Govtech information

See salary details

$32.5K

$83.1K

$140K

How much do customer success manager govtech jobs pay per year?

As of May 30, 2026, the average yearly pay for customer success manager govtech in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Success Manager in Govtech, and why are they important?

To thrive as a Customer Success Manager in Govtech, you need a strong understanding of government processes, client relationship management, and SaaS solutions, typically supported by a degree in business, public administration, or a related field. Familiarity with CRM software like Salesforce, customer analytics tools, and government procurement systems is highly valuable. Exceptional communication, problem-solving, and stakeholder management skills help build trust and ensure client satisfaction. These capabilities are crucial for driving product adoption, maximizing client retention, and navigating the unique challenges of government clients.

How does a Customer Success Manager in Govtech typically collaborate with government clients and internal teams to ensure project success?

As a Customer Success Manager in the Govtech sector, you will regularly liaise with government stakeholders to understand their unique needs, regulatory requirements, and project goals. You’ll serve as the main point of contact, coordinating with product, engineering, and support teams to tailor solutions, manage expectations, and resolve issues promptly. Success in this role often requires strong communication skills, patience, and the ability to navigate complex approval processes. Building trust with clients and fostering a collaborative internal environment are key to delivering value and ensuring long-term satisfaction.

What is a Customer Success Manager in Govtech?

A Customer Success Manager (CSM) in Govtech is responsible for ensuring that government clients effectively adopt and benefit from technology solutions provided by their company. They act as the main point of contact between the tech provider and public sector clients, helping to onboard users, resolve issues, and maximize the value gained from the product or service. Their role is crucial in building long-term relationships, driving client satisfaction, and enabling digital transformation within government organizations.

What is the difference between Customer Success Manager Govtech vs Customer Support Specialist Govtech?

AspectCustomer Success Manager GovtechCustomer Support Specialist Govtech
Primary FocusBuilding long-term client relationships and ensuring product adoptionProviding technical support and resolving user issues
Required SkillsCustomer relationship management, communication, strategic planningTechnical troubleshooting, product knowledge, problem-solving
Work EnvironmentProactive engagement with clients, account managementReactive support, helpdesk or support center
Industry UsageUsed in government technology projects to retain clientsUsed to assist users with technical problems in govtech products

The main difference is that Customer Success Managers Govtech focus on fostering ongoing relationships and ensuring clients derive value from products, while Customer Support Specialists Govtech handle immediate technical issues. Both roles are essential in the govtech industry but serve different functions in client engagement and support.

More about Customer Success Manager Govtech jobs
What cities are hiring for Customer Success Manager Govtech jobs? Cities with the most Customer Success Manager Govtech job openings:
What states have the most Customer Success Manager Govtech jobs? States with the most job openings for Customer Success Manager Govtech jobs include:
What job categories do people searching Customer Success Manager Govtech jobs look for? The top searched job categories for Customer Success Manager Govtech jobs are:
Customer Success Manager Govtech jobs near you
Infographic showing various Customer Success Manager Govtech job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 95% Full Time, and 4% Contract. Highlights an 85% Physical, and 15% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Kelly and Brown Insurance

Albuquerque, NM

$30 - $45/hr

Full-time

Medical, Life, Retirement, PTO

Posted 11 days ago

Job description

Join Our Team as a Customer Success Manager at Kelly and Brown Insurance

Are you passionate about building relationships and helping people navigate life’s uncertainties with confidence? At Kelly and Brown Insurance, we’re not just about policies—we’re about people. We believe in creating safety nets woven with care, expertise, and joy. If you’re ready to make a difference and be part of a team that values clarity, compassion, and commitment, we’d love to hear from you!

What You'll Do as a Customer Success Manager

As a Customer Success Manager, you’ll be the friendly face and trusted advisor for our clients. You’ll play a vital role in ensuring our customers feel supported and confident in their insurance choices. Here’s what your day-to-day might look like:

  • Build and maintain strong, lasting relationships with clients.
  • Guide customers through their insurance options, tailoring solutions to their unique needs.
  • Serve as the go-to resource for answering questions and resolving concerns with clarity and care.
  • Proactively check in with clients to ensure their coverage continues to meet their evolving needs.
  • Collaborate with our team to identify opportunities for enhancing the customer experience.
What We’re Looking For

We’re seeking someone who is approachable, empathetic, and driven to make a positive impact. While no prior experience is required, here are the qualities and skills we value:

  • Exceptional communication and interpersonal skills.
  • A customer-first mindset with a genuine desire to help others.
  • Strong organizational skills and attention to detail.
  • A proactive attitude and the ability to think on your feet.
  • Willingness to learn and grow within the role.
What’s in It for You?

At Kelly and Brown Insurance, we believe in taking care of our team as much as we take care of our clients. Here’s what you can look forward to:

  • Paid Time Off to recharge and enjoy life outside of work.
  • Generous Company Discounts on insurance products.
  • Life Insurance to protect what matters most.
  • Employee Wellness and 401k Plans to support your health and future.
Why Join Kelly and Brown Insurance?

We’re more than just an insurance company—we’re a team of compassionate professionals dedicated to making a difference. Our culture is built on trust, collaboration, and a shared commitment to simplifying life’s complexities for our clients. Here, your work will have a meaningful impact, and you’ll be part of a supportive environment that values your growth and contributions.

Ready to Make a Difference?

If you’re ready to join a team where your work truly matters, we’d love to hear from you! Apply today to become a Customer Success Manager at Kelly and Brown Insurance, and let’s build trust, clarity, and brighter futures together.


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