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Customer Success Enablement Manager Jobs (NOW HIRING)

Powerfleet

Sales Enablement Manager

Working closely with Sales, Marketing, Product Management, Customer Success, and Revenue Operations, the Sales Enablement Manager develops scalable programs that accelerate ramp time, improve sales ...

Fello

Enablement Manager

You will own GTM enablement across Sales and Customer Success: onboarding and ramp, ongoing skills programs, certifications, product enablement and rollout program management for new tools, plays ...

Okta

Associate Enablement Manager - Field

Chicago, IL · On-site

Associate Enablement Manager - Field Location: Chicago Hybrid- Onsite 2 days per week About the ... and Customer Success. * Conduct light market, customer, and competitive research to inform ...

Infinx Healthcare

Enablement Manager

$90K - $100K/yr

You will be expected to partner closely with Sales, Customer Success, Product, and Marketing to ... Content Creation & Management * Develop and maintain a library of enablement content including ...

Internet Brands

Customer Success Director

El Segundo, CA · On-site +1

$100/hr

Customer Success Manager Position Overview The Customer Success Manager serves as a subject matter expert (SME) in client data analysis, customer education, and success enablement. This role combines ...

Boats Group

Sales Enablement Manager

Miami, FL · On-site

Sales Enablement Manager Miami, FL (Hybrid) Boats Group is looking for an experienced Sales ... by customer segment * Define success metrics for enablement, including: * Product certification ...

Crusoe

Director, Customer Enablement

San Francisco, CA · On-site

Lead internal CX enablement, translating every product launch, platform capability, and operational process into repeatable training for Customer Success, Support, Incident Management, Professional ...

Instrumentl

Customer Enablement Manager

Concord, NC · Remote

$70K - $85K/yr

About the role: We're hiring a Customer Enablement Manager , reporting to the Manager, Customer Success to create and deliver educational experiences for customers at every stage of their journey.

Crusoe

Director, Customer Enablement

San Francisco, CA · On-site

Lead internal CX enablement, translating every product launch, platform capability, and operational process into repeatable training for Customer Success, Support, Incident Management, Professional ...

Topsort

Sales Enablement Manager

Somerville, MA · On-site

What is this role like As Sales Enablement Manager to help our commercial team become faster ... You'll work closely with Sales, Product, Marketing, Customer Success, and Revenue Leadership to ...

SolarWinds

Field Enablement Manager

Austin, TX · On-site

Proven experience delivering enablement programs for field sales or customer success audiences. * Direct facilitation and coaching experience with individual contributors. * Strong project management ...

LinearB

GTM & Revenue Enablement Manager

Boston, MA · On-site

We're hiring a GTM & Revenue Enablement Manager to build our enablement function from scratch and equip Sales, Marketing, and Customer Success teams with the knowledge, tools, frameworks, and ...

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Customer Success Enablement Manager information

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How much do customer success enablement manager jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer success enablement manager in the United States is $57.18, according to ZipRecruiter salary data. Most workers in this role earn between $45.67 and $68.27 per hour, depending on experience, location, and employer.

How does a customer success enablement manager typically collaborate with other departments to drive customer outcomes?

A Customer Success Enablement Manager frequently partners with teams such as Sales, Product, and Marketing to ensure customer-facing teams have the tools, training, and resources needed to deliver value to clients. This role often involves coordinating onboarding programs, sharing customer feedback with Product, and aligning messaging with Marketing to ensure consistency. Effective collaboration helps streamline processes, reduce silos, and ultimately enhances the overall customer experience. Regular cross-functional meetings and feedback loops are common practices in this role.

What is the difference between Customer Success Enablement Manager vs Customer Success Manager?

AspectCustomer Success Enablement ManagerCustomer Success Manager
Primary FocusDeveloping training, resources, and tools to enable customer success teamsManaging customer relationships and ensuring customer satisfaction
Required SkillsTraining design, process improvement, cross-team collaborationCustomer communication, relationship management, problem-solving
Work EnvironmentInternal teams, cross-departmental collaborationCustomer-facing interactions, account management
Common CertificationsCustomer success certifications, training or instructional design credentialsCustomer success certifications, account management certifications

The Customer Success Enablement Manager focuses on empowering customer success teams through training and resources, while the Customer Success Manager directly manages customer relationships. Both roles require strong communication skills, but their core responsibilities differ significantly in scope and focus.

What is a customer success enablement manager?

A Customer Success Enablement Manager is responsible for equipping customer success teams with the tools, training, processes, and resources they need to effectively support and retain customers. They work closely with cross-functional teams to develop onboarding programs, create best practices, and implement strategies that enhance customer experience. Their goal is to drive customer satisfaction, reduce churn, and ensure the success teams are well-prepared to meet client needs.

What are the key skills and qualifications needed to thrive as a customer success enablement manager, and why are they important?

To thrive as a Customer Success Enablement Manager, you need a strong background in customer success methodologies, training program development, and data-driven process improvement, usually supported by a relevant bachelor's degree. Familiarity with CRM platforms (like Salesforce), enablement tools (such as Gainsight or Seismic), and customer analytics software is highly valued. Exceptional communication, coaching, and organizational skills help you drive team performance and foster cross-functional collaboration. These abilities are essential for developing high-impact enablement strategies that improve customer satisfaction and retention.
More about Customer Success Enablement Manager jobs
What cities are hiring for Customer Success Enablement Manager jobs? Cities with the most Customer Success Enablement Manager job openings:
What states have the most Customer Success Enablement Manager jobs? States with the most job openings for Customer Success Enablement Manager jobs include:
What job categories do people searching Customer Success Enablement Manager jobs look for? The top searched job categories for Customer Success Enablement Manager jobs are:
Customer Success Enablement Manager jobs near you
Infographic showing various Customer Success Enablement Manager job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $118,941 per year, or $57.2 per hour.

Sales Enablement Manager

Powerfleet

Remote

Full-time

Re-posted 8 days ago

Job description

About Powerfleet
Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data-regardless of source-and delivers actionable insights to help companies meet their strategic objectives around Safety, Compliance, Efficiency and Sustainability. Our people-first culture and relentless innovation empower customers to achieve measurable, sustainable business improvements. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 countries, with commercial operations across every major continent.
About the Role
The Sales Enablement Manager is responsible for improving sales productivity, effectiveness, and revenue performance by equipping customer-facing teams with the training, tools, content, methodologies, and coaching they need to succeed. This role owns the end-to-end sales enablement function, including onboarding, ongoing learning and development, sales process adoption, methodology reinforcement, content management, and sales readiness programs.
Working closely with Sales, Marketing, Product Management, Customer Success, and Revenue Operations, the Sales Enablement Manager develops scalable programs that accelerate ramp time, improve sales execution, strengthen pipeline management, and support consistent revenue growth across the organization.
This role is ideal for a collaborative and data-driven enablement professional who is passionate about developing people, improving processes, and creating a high-performance sales culture.
Key Responsibilities
Sales Training & Onboarding
  • Own and continuously improve the sales onboarding program for new hires across sales roles.
  • Design and deliver product, industry, competitive, sales methodology, and skills-based training programs.
  • Develop blended learning experiences utilizing e-learning, virtual instructor-led training, certifications, and self-paced learning resources.
  • Create onboarding programs for sales leaders and managers to reinforce learning and accelerate effectiveness.
  • Build and manage ongoing development programs focused on sales skills, prospecting, discovery, negotiation, presentation skills, and pipeline management.
  • Facilitate workshops, role-playing sessions, call reviews, and structured coaching activities.

Sales Methodology & Performance Enablement
  • Reinforce sales methodologies, including MEDDPICC, throughout the sales process.
  • Develop and maintain sales playbooks aligned to sales stages, buyer journeys, and customer use cases.
  • Partner with sales leadership to identify skill gaps and create targeted development plans.
  • Build coaching frameworks and tools that enable managers to effectively develop their teams.
  • Support pipeline review readiness and coach sales teams on deal inspection best practices.

Content & Sales Readiness
  • Create, organize, and maintain sales enablement content, including presentations, battlecards, one-pagers, playbooks, competitive intelligence, case studies, and messaging guides.
  • Manage a centralized sales content repository to ensure teams have access to current and effective resources.
  • Partner with Marketing and Product teams to ensure content remains accurate, relevant, and aligned with market positioning.
  • Support product launches by developing sales readiness programs, training materials, and enablement playbooks.
  • Equip sales teams with messaging, objection handling techniques, demo strategies, and customer-facing content.

Tools, Systems & Technology Adoption
  • Drive adoption and effective utilization of sales enablement and productivity tools.
  • Train sales teams on best practices for Salesforce, Salesloft, Gong, and other sales technologies.
  • Develop scorecards, assessment frameworks, and evaluation tools to measure sales process adherence and effectiveness.
  • Partner with Revenue Operations to optimize sales workflows, reporting, and system utilization.

Analytics & Continuous Improvement
  • Utilize sales performance data to identify coaching opportunities and enablement priorities.
  • Analyze call intelligence, engagement metrics, content utilization, and training effectiveness.
  • Track and report on key enablement KPIs, including onboarding effectiveness, certification completion, content engagement, and sales productivity metrics.
  • Provide actionable insights to sales leadership regarding team strengths, development opportunities, and enablement impact.
  • Continuously evaluate and improve enablement programs based on business needs and performance outcomes.

Cross-Functional Collaboration
  • Partner with Sales, Marketing, Product Management, Customer Success, and Revenue Operations to align enablement initiatives with business objectives.
  • Support strategic initiatives that improve customer engagement, sales effectiveness, and revenue growth.
  • Serve as a trusted advisor to sales leadership on training, readiness, and performance development strategies.

Qualifications
  • Bachelor's degree in Business, Marketing, Communications, Organizational Development, or a related field, or equivalent professional experience.
  • 5+ years of experience in Sales Enablement, Sales Operations, Revenue Enablement, Learning & Development, or a related sales support function.
  • Proven experience developing and delivering sales onboarding and training programs.
  • Hands-on experience coaching and reinforcing MEDDPICC or similar enterprise sales methodologies.
  • Experience utilizing sales engagement and conversation intelligence platforms such as Salesloft and Gong.
  • Experience building and managing e-learning programs and Learning Management Systems (LMS).
  • Experience planning and executing Sales Kickoff (SKO) events and large-scale sales training initiatives.
  • Strong understanding of Salesforce CRM and sales process optimization.
  • Experience creating and managing sales enablement content and resources.
  • Strong project management, facilitation, communication, and presentation skills.
  • Ability to analyze data, identify trends, and translate insights into actionable development plans.

Preferred
  • Experience supporting global sales organizations.
  • Experience within B2B SaaS, telematics, IoT, fleet management, or technology-focused industries.
  • Familiarity with channel, partner, or indirect sales models.
  • Experience supporting enterprise and mid-market sales teams.

Success Profile
The successful candidate will be:
  • A critical thinker who seeks to understand root causes before recommending solutions.
  • An active listener with a strong curiosity for how sales organizations operate and succeed.
  • Passionate about developing people and improving performance.
  • Collaborative, approachable, and comfortable working across multiple functions and levels of the organization.
  • Comfortable providing direct, constructive feedback while building trust and credibility.
  • Self-motivated and able to independently drive projects from concept through execution.
  • Adaptable and effective in a fast-paced, evolving business environment.
  • Committed to continuous learning, improvement, and professional growth.

Travel Requirements
  • Occasional travel may be required to support sales meetings, onboarding sessions, sales kickoffs, training events, and customer-facing initiatives.

The annual salary range for this full-time position is 110,000-125,000 USD. Actual compensation within this range will be determined based on the candidate's experience, skills, and location.
Equal Employment Opportunity Statement
Powerfleet is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status under applicable law. We believe that diverse perspectives drive innovation and success, and we're proud to be a workplace that reflects the communities we serve.
Department Sales Locations United States Remote status Fully Remote

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