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Customer Success Enablement Manager Jobs (NOW HIRING)

This role sits at the intersection of product, education, customer success, and enablement ... This is a leadership role, but not a hands-off management role. The right person will balance team ...

... engage customers and drive business results. How You Will Make a Difference: * Facilitate ... Skills for Success: * Bachelor's degree in Business, Marketing, Communications, Training ...

Support readiness initiatives for internal sales, customer-facing, channel, and partner teams ... Define success metrics and measurement strategies for enablement programs * Measure effectiveness ...

$90 - $140/hr

Support readiness initiatives for internal sales, customer-facing, channel, and partner teams ... Define success metrics and measurement strategies for enablement programs * Measure effectiveness ...

New

Proven experience delivering enablement programs for field sales or customer success audiences. * Direct facilitation and coaching experience with individual contributors. * Strong project management ...

... Customer Success, and Solutions Engineering, making sure our AEs, SDRs, CSMs, SEs, and their ... You'll start with one direct report, our GTM Enablement Manager, and partner with teams across the ...

Recast Software is looking for a Technical Enablement Manager to lead, evolve, and optimize our ... Work cross functionally with Customer Success, Support, and Product to prioritize recurring issues ...

Recast Software is looking for a Technical Enablement Manager to lead, evolve, and optimize our ... Work cross functionally with Customer Success, Support, and Product to prioritize recurring issues ...

The role As a Goodweek Enablement Manager, you will manage the Enablement, Activation, and Growth ... We expect you to live the practice you're selling. * 1-3 years in customer success, implementation ...

New

Sales Enablement Manager, Sr.

Atlanta, GA ยท On-site

$80 - $120/hr

Enablement Manager, Sr. Department: Sales Employment Type: Full Time Location: Atlanta Description ... needed to drive success. This is an exciting opportunity to contribute to the growth and ...

New

About the role: We're hiring a Customer Enablement Manager , reporting to the Manager, Customer Success to create and deliver educational experiences for customers at every stage of their journey.

You will own enablement for all customer engineering field roles ... Customer Success Engineers, Solutions Engineers, Technical Account Managers, and AI Infrastructure ...

Lead, coach and support a team of Customer Success Managers * Set clear priorities, provide regular feedback, and help team members develop their skills and careers * Monitor portfolio health ...

Experience working with AI-powered platforms or in the sales enablement industry. * Familiarity with CRM tools and customer success software. * Bachelor's degree in Business, Marketing, or a related ...

Manager, Customer Success

Manhattan, NY ยท On-site

$137K - $147K/yr

Manager, Customer Success Dealpath is hiring a Manager, Customer Success to lead a growing team of ... Support hiring, onboarding, and enablement to grow a team that can operate independently on complex ...

Collaborate with Sales, Customer Success, Product, Marketing, and Operations to support product ... Enablement, Sales Enablement, Learning & Development, Program Management, or a related field.

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Customer Success Enablement Manager information

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$16

$57

$82

How much do customer success enablement manager jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer success enablement manager in the United States is $57.18, according to ZipRecruiter salary data. Most workers in this role earn between $45.67 and $68.27 per hour, depending on experience, location, and employer.

What is a customer success enablement manager?

A Customer Success Enablement Manager is responsible for equipping customer success teams with the tools, training, processes, and resources they need to effectively support and retain customers. They work closely with cross-functional teams to develop onboarding programs, create best practices, and implement strategies that enhance customer experience. Their goal is to drive customer satisfaction, reduce churn, and ensure the success teams are well-prepared to meet client needs.

How does a customer success enablement manager typically collaborate with other departments to drive customer outcomes?

A Customer Success Enablement Manager frequently partners with teams such as Sales, Product, and Marketing to ensure customer-facing teams have the tools, training, and resources needed to deliver value to clients. This role often involves coordinating onboarding programs, sharing customer feedback with Product, and aligning messaging with Marketing to ensure consistency. Effective collaboration helps streamline processes, reduce silos, and ultimately enhances the overall customer experience. Regular cross-functional meetings and feedback loops are common practices in this role.

What are the key skills and qualifications needed to thrive as a customer success enablement manager, and why are they important?

To thrive as a Customer Success Enablement Manager, you need a strong background in customer success methodologies, training program development, and data-driven process improvement, usually supported by a relevant bachelor's degree. Familiarity with CRM platforms (like Salesforce), enablement tools (such as Gainsight or Seismic), and customer analytics software is highly valued. Exceptional communication, coaching, and organizational skills help you drive team performance and foster cross-functional collaboration. These abilities are essential for developing high-impact enablement strategies that improve customer satisfaction and retention.

What is the difference between Customer Success Enablement Manager vs Customer Success Manager?

AspectCustomer Success Enablement ManagerCustomer Success Manager
Primary FocusDeveloping training, resources, and tools to enable customer success teamsManaging customer relationships and ensuring customer satisfaction
Required SkillsTraining design, process improvement, cross-team collaborationCustomer communication, relationship management, problem-solving
Work EnvironmentInternal teams, cross-departmental collaborationCustomer-facing interactions, account management
Common CertificationsCustomer success certifications, training or instructional design credentialsCustomer success certifications, account management certifications

The Customer Success Enablement Manager focuses on empowering customer success teams through training and resources, while the Customer Success Manager directly manages customer relationships. Both roles require strong communication skills, but their core responsibilities differ significantly in scope and focus.

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What cities are hiring for Customer Success Enablement Manager jobs?

Cities with the most Customer Success Enablement Manager job openings:

What states have the most Customer Success Enablement Manager jobs?

States with the most job openings for Customer Success Enablement Manager jobs include:

Infographic showing various Customer Success Enablement Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $118,941 per year, or $57.2 per hour.

Senior Customer Marketing & Enablement Manager (Intellectual Property)

Clarivate

Boston, MA โ€ข On-site

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Senior Customer Marketing & Enablement Manager

Clarivate is seeking a dynamic Senior Customer Marketing & Enablement Manager to support our Intellectual Property division. In this role, you will be responsible for driving strategic customer engagement and empowering adoption across the IP Management Software portfolio. This role sits at the intersection of customer marketing and go-to-market enablement, owning the programs, content and tools that support adoption and ongoing use of our solutions. You will define how we tell our story and deliver our valueshaping product narratives, customer stories and lifecycle experiences that bring our capabilities to life.

About You experience, education, skills, and accomplishments...

  • Bachelor's degree or equivalent relevant work experience
  • 7 + years of experience in B2B marketing, with strong experience in customer marketing, lifecycle marketing, or enablement
  • 2+ years of experience working with global, cross-functional go-to-market teams
  • 2+ years of experience in professional storytelling and writing, creating high-impact thought leadership and customer content (white papers, case studies, POVs)

It would be great if you also had...

  • An MBA or advanced degree
  • Product Marketing experience in software, data, or services
  • B2B Product Marketing experience
  • Prior experience working in the intellectual property industry
  • Strong understanding of customer lifecycle, success models, and adoption frameworks

What you will be doing in this role?

  • Design and execute customer marketing strategies that drive adoption, retention and expansion
  • Build and scale lifecycle programsfrom onboarding through renewal, advocacy and community
  • Translate product capabilities into clear, outcome-driven messaging and lead customer communications (including product updates and release comms)
  • Develop high-impact content and thought leadership (white papers, case studies, enablement, campaigns)
  • Partner across Marketing, Product, Sales, and Customer Success to deliver a unified customer experience, including executive engagements and events
  • Measure and optimize performance, linking programs to adoption, retention and advocacy outcomes

About the Team The Clarivate IP marketing team partners closely with product, sales, and marketing to advance the category strategy and key go-to-market initiatives. Together, we help our customers make faster, more informed decisions for building, protecting, and commercializing innovation. As part of the broader marketing organization, we collaborate closely with industry, demand, and field marketing colleagues to deliver compelling narratives that support solution selling.

Hours of Work This is a full-time permanent position based remotely in Boston, MA. This position may require occasional business travel. This position requires a working schedule Monday Friday with some scheduling flexibility available around core working hours.