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Customer Success Associate Jobs in Spring, TX (NOW HIRING)

Orbee Inc.

Customer Success Manager

Cypress, TX · On-site

You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like ...

Orbee

Customer Success Manager

Cypress, TX · On-site

You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Spring, TX

Customer Success Associate information

See Spring, TX salary details

$16.5K

$47.2K

$82.8K

How much do customer success associate jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer success associate in Spring, TX is $47,156.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $58,300.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Spring, TX?

The most popular types of Customer Success jobs in Spring, TX are:

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For Customer Success Associate jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate jobs in Spring, TX look for?

The top searched job categories for Customer Success Associate jobs in Spring, TX are:

What cities near Spring, TX are hiring for Customer Success Associate jobs?

Cities near Spring, TX with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Spring, TX as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $47,156 per year, or $22.7 per hour.

Customer Success Engineer - Texas

EVOLUTION WELL SERVICES OPERATING L

The Woodlands, TX • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Customer Success Engineer
Job Description
Department: Business Development
Job Status: Full-Time
FLSA Status: Salary-Exempt
Reports To: Manager of Customer Success
Location: The Woodlands, TX, Office: EVO & Client
Positions Supervised: N/A
Amount of Travel Required: 25% - 75%
Work Schedule: Monday - Friday, 8 a.m.- 5 p.m.
Positions Supervised: N/A
AIP Level: 6
POSITION SUMMARY:
As a Customer Success Engineer, you will lead regional account strategy and growth initiatives, leveraging technical expertise and commercial insight to strengthen partnerships and drive expansion. This role requires proactive engagement with key stakeholders, guiding scope changes, and collaborating across operations, engineering, and business development to ensure Evolution remains the preferred partner in the marketplace.
ESSENTIAL FUNCTIONS: (The following duties and responsibilities are all essential job functions, as defined by the ADA, except for those that begin with the word "may.")
  • Own regional account strategy, driving retention and expansion across multiple fleets/ clients.
  • Lead scope change evaluations and commercial feasibility assessments.
  • Collaborate with BD and internal teams on pricing, economics, and strategic planning.
  • Identify and develop new opportunities within existing accounts and regional markets.
  • Maintain strong relationships with decision-makers and influence strategic direction.
  • Provide mentorship and guidance to CSE 1s on account management best practices.
  • Share regional market insights and competitor intelligence to inform Evolution's positioning.
  • Support execution of RFPs and commercial negotiations for extensions and new projects.
  • Perform other duties as assigned to assist with successful operations and business continuity.

POSITION REQUIREMENTS
  • Must be legally authorized to work in the United States without the need for sponsorship.
  • Must be at least 18 years of age or older.
  • Successfully passes all applicable general pre-employment testing including but not limited to: background check, pre-employment drug screening, pre-employment fit tests, pre-employment aptitude and/or competency assessment(s).
  • Daily predictable attendance.
  • Valid U.S. Driver's License required. Most employment is contingent upon meeting company driving standards, including 3-year U.S. driving history and an acceptable Motor Vehicle Record (MVR) in accordance with Company policy.

EDUCATION/EXPERIENCE LEVEL
  • Bachelor of Science in Engineering, or equivalent technical field. An equivalent combination of education, specialized training, and relevant professional experience will be considered in lieu of a formal degree.
  • 4+ years of hydraulic fracturing experience, preferably with electric and/or turbine activities.
  • Prior business development experience, in-house experience, and/or leadership training.

QUALIFICATIONS, SKILLS, COMPETENCIES, AND ABILITIES
  • Strong interpersonal communication, desire to build and maintain relationships.
  • Proficient use of Microsoft Office, digital tools, apps, and other advanced software.
  • Desire and ability to innovate, both internally and in our partnerships.
  • Lead collaboratively with influence to accomplish key initiatives.
  • Self-motivated and ability to work independently.
  • Ability to effectively multitask and pay attention to detail.
  • Strong verbal and written communication skills.
  • Effective competency of and communication via Teams.
  • Ownership of the communication between EVO and respective partner(s).

QUALIFICATIONS FOR ADVANCEMENT
  • Demonstrated exceptional interdepartmental problem-solving and communication.
  • Proven ability to create, develop, and lead relationships between EVO and its partners.
  • Lead successful initiatives that lead to Consistent, Best-in-Class Organizational & Operational Excellence (CBOE).
  • Demonstrate the consistent ability to collaborate and influence internally/externally to elevate EVO's reputation as an electric frac service provider to best-in-class.
  • Proven leader in projects associated with client partner(s).

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The role will require flexibility with travel and a hybrid work setting consisting of:
EVO Office: Work at one of EVO offices (Houston, Midland, Pittsburgh, etc.)
Client Office: Work at one of EVO client/partner offices (San Antonio, Dallas, Pittsburgh, Houston, etc.)
EVO Jobsite: Work on-site as required; ensure all pre-requisites in place (including safety requirements)
The Customer Success Engineer is required to walk, sit, climb, bend, reach and squat/kneel. The Customer Success Engineer works primarily indoors and will be sitting for prolonged periods at a desk, while typing on a computer, whether in home office, corporate office, client office, or EVO jobsite. Must be able to access and navigate each department at the organization's facilities. When required to go to a wellsite, their work environment may include exposure to hazardous materials, operating conditions, audio up to 85 dB and inclement weather, including typical and atypical outdoor elements and extreme cold and hot weather temperatures. Given these conditions, if visiting a pad, they may be required to wear company mandated and issued personal protective equipment (PPE) (fire retardant coveralls, safety hat, steel toe boots, safety glasses, ear protection and impact gloves) and must strictly adhere to all safety policies. The Customer Success Engineer must be able to lift 25 lbs. independently.
Work hours may include early morning, late evenings, and weekends, depending on business necessity.
AAP /EEO STATEMENT
The Company is committed to the cause of equal employment opportunity for all employees and applicants, thus abiding by all applicable state and federal laws. Our practices regarding employment, job promotion, compensation, training, and termination do not discriminate on the basis of race, color, religious creed, age, sex, national origin, veteran's status, disability, pregnancy, genetic information, or any other legally protected status. It is expected that all employees, both management and staff, will fully support these nondiscriminatory policies.
The company has reviewed this job description to ensure essential functions and duties have been included. It is not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities.
Last Revised 07/2026.

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