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Customer Success Associate Jobs in Spring, TX (NOW HIRING)

impac Fleet

Be Seen First

Customer Success Representative

The Woodlands, TX · On-site

$45K - $50K/yr

As a Customer Success Specialist , you'll play a key role in ensuring our customers have a seamless ... Bachelor's or Associate's degree required * Strong verbal and written communication skills * Tech ...

Honeywell

Sr Manager, Customer Success

Houston, TX

$142K - $179K/yr

The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...

Honeywell

Sr Manager, Customer Success

Houston, TX · On-site

$142K - $179K/yr

The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...

Cooper Cos.

Customer Success Specialist

Houston, TX · On-site

This role supports the Customer Success Team and is primarily responsible for qualifying intended parents for premium plans, acting as a liaison between the Refund Plans Team and the Family Building ...

Enerex

Customer Success Manager

Houston, TX · Remote

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...

OptiSigns Inc.

Customer Success Specialist

Houston, TX · On-site

$32K - $45K/yr

Customer Success Engineer Primary responsibilities * Provide technical assistance and support for incoming queries and issues related to the OptiSigns application. * Respond to end-user inquiries and ...

MongoDB

Senior Customer Success Manager

Houston, TX · On-site

MongoDB and Customer Success MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes ...

Sparktek

Customer Success/Delight Analysts

Houston, TX · On-site

Customer Success/Delight Analyst Location: Houston, TX (Onsite) Duration: Long Term We are looking for customer success from a digital media background who has experience in ads, Google Ads, Meta Ads ...

Orbee Inc.

Customer Success Manager

Cypress, TX · On-site

You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like ...

Orbee

Customer Success Manager

Cypress, TX · On-site

You understand how a CRM/DMS works and where the "data silos" live in a dealership. * Analytical Mindset: You enjoy digging into a dashboard to find the story. You are comfortable using tools like ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Spring, TX

Customer Success Associate information

See Spring, TX salary details

$16.5K

$47.2K

$82.8K

How much do customer success associate jobs pay per year?

As of Jul 11, 2026, the average yearly pay for customer success associate in Spring, TX is $47,156.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $58,300.00 per year, depending on experience, location, and employer.

What is a Customer Success Associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the role of a customer success associate?

A customer success associate is responsible for managing customer relationships, ensuring client satisfaction, and helping customers achieve their goals with a company's products or services. They often handle onboarding, support, and follow-up, using tools like CRM software to track interactions and outcomes.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a Customer Success Associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is a CSM salary?

A Customer Success Manager (CSM) salary varies depending on experience, location, and company size, but typically ranges from $60,000 to $100,000 annually in the United States. Entry-level CSMs may earn less, while those with more experience or in high-demand industries can earn higher compensation, often supplemented with bonuses or commissions. Strong communication skills and familiarity with customer relationship management (CRM) tools are important for success in this role.

Is customer success an entry level job?

Customer Success Associate roles are often entry-level positions that require strong communication and problem-solving skills. Many companies provide on-the-job training, and prior experience is not always necessary, making it accessible for recent graduates or those new to the field.

What Is a Customer Success Associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What jobs make $3,000 a month without a degree?

Customer Success Associate roles often pay around $3,000 or more per month, especially with experience and strong communication skills. These positions typically require familiarity with customer relationship management (CRM) tools and may offer remote or flexible schedules. Other jobs that can reach this income level without a degree include sales, administrative roles, and certain technical support positions.
More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Spring, TX? The most popular types of Customer Success jobs in Spring, TX are:
What are popular job titles related to Customer Success Associate jobs in Spring, TX? For Customer Success Associate jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Spring, TX look for? The top searched job categories for Customer Success Associate jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Success Associate jobs? Cities near Spring, TX with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Spring, TX as of July 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $47,156 per year, or $22.7 per hour.
Customer Success Representative

Customer Success Representative

impac Fleet

The Woodlands, TX • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

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Job description

Are you the type of person who thrives in a fast-paced environment, loves solving problems, and enjoys connecting with people? If so, we want you on our team!

As a Customer Success Specialist, you'll play a key role in ensuring our customers have a seamless and positive experience. You'll be the go-to expert for answering questions, troubleshooting issues, and building lasting relationships. We're looking for someone who is driven, adaptable, and a natural problem solver—someone who takes ownership, communicates effectively, and gets things done.

What You’ll Do

  • Keep customer interactions organized and up to date in Salesforce (CRM)
  • Build and maintain strong relationships—both with customers and internal teams
  • Listen actively, think critically, and provide timely, accurate solutions
  • Help customers succeed by offering the right solutions and insights
  • Identify opportunities for growth—introduce customers to additional products and services that could benefit them

What We’re Looking For

  • Bachelor’s or Associate’s degree required
  • Strong verbal and written communication skills
  • Tech-savvy—familiarity with Salesforce (or other CRMs) and Excel is a plus
  • Fast and efficient—40+ WPM typing speed preferred
  • A problem solver who can multitask, prioritize, and manage time effectively
  • Someone who is eager to learn, adaptable, and thrives under pressure

This Role is for You If...

✅ You’re the go-to person when something needs to get done, and get done well
✅ You love staying organized and keeping things running smoothly
✅ You can balance professionalism with personality—you know when to have fun and when to focus
✅ You’re always looking for ways to help, improve, and contribute beyond just the job description
✅ You think ahead and take initiative rather than waiting for direction

This Role is NOT for You If...

❌ You don’t like collaborating or being part of a team
❌ You struggle to stay calm under pressure
❌ You prefer a role with little to no customer interaction

A Day in the Life at impac

Picture this: You walk into the office and grab a fresh cup of coffee. The kitchen is stocked with snacks, and the team greets you with a smile. You catch up on your weekend stories before jumping into your work—answering customer inquiries, problem-solving, and finding new ways to make the customer experience even better. Around here, we work hard, move fast, and support each other like family.

Compensation & Benefits

  • $45K - $50K (based on experience)
  • 401K with company match
  • 16 days PTO in your first year
  • 7 additional paid holidays
  • Company-paid life insurance
  • Medical insurance options
  • Company-paid training & continuing education

If you’re hungry to grow, humble enough to learn, and smart about how you work, we want to meet you. Apply today and let’s build something great together!

Company Description

We’re not just another fleet management company—we set ourselves apart by consistently exceeding expectations and delivering more than what’s expected. Our mission is to provide top-tier products, unmatched customer service, and expert guidance, all designed to streamline fleet management.