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Customer Success Associate Jobs in Spring, TX (NOW HIRING)

Jobtailor

Customer Success Manager

Cypress, TX · On-site

$70 - $110/hr

Develop and execute strategic success plans for named accounts, and develop and operationalize scalable lifecycle programs for scaled cohorts, both aligned to customer business goals and measurable ...

New

Arva Corp

Customer Success Manager

Houston, TX · On-site

$85K - $115K/yr

Senior Director, Global Channel Partnerships & Customer Success Location: Remote Travel: Up to 25% travel Level: 4 (Experience Contributor) or 5 (Senior) Base Salary Range: $85K - $115K (not ...

Arva Intelligence

Customer Success Manager

Houston, TX · On-site +1

$85K - $115K/yr

Senior Director, Global Channel Partnerships & Customer Success Location: Remote Travel: Up to 25% travel Level: 4 (Experience Contributor) or 5 (Senior) Base Salary Range: $85K - $115K (not ...

Arva Intelligence

Customer Success Manager

Houston, TX · On-site

$85K - $115K/yr

Senior Director, Global Channel Partnerships & Customer Success Location: Remote Travel: Up to 25% travel Level: 4 (Experience Contributor) or 5 (Senior) Base Salary Range: $85K - $115K (not ...

Enerex

Customer Success Manager

Houston, TX · Remote

$70K/yr

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...

OptiSigns Inc.

Customer Success Specialist

Houston, TX · On-site

$32K - $45K/yr

Customer Success Engineer Primary responsibilities * Provide technical assistance and support for incoming queries and issues related to the OptiSigns application. * Respond to end-user inquiries and ...

HCSS

Head of Customer Success

Houston, TX · On-site

Head of Customer Success We are HCSS. For the last 40 years, we have been developing software to help construction companies streamline their operations. Based in Sugar Land, TX, our mission is ...

SHI GmbH

Customer Success Manager - Cisco

Houston, TX · On-site

$100K - $200K/yr

Customer Success Manager The Customer Success Manager is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through ...

ForeFlight

Sr Customer Success Manager

Houston, TX · On-site

$85 - $120/hr

Customer Success Managers focus on retention, renewal execution, expansion, customer health, and sentiment (NPS). The core mission of this role is to ensure customers achieve measurable ROI from ...

New

Socket.dev

Head of Customer Success

Houston, TX · On-site

$140 - $210/hr

Partnering with the CCO, you will own the execution of our Customer Success strategy through a period of rapid growth -- driving retention (GRR), maturing our CS Operations/Analytics capabilities ...

Crane WW

Customer Success Specialist

Houston, TX · On-site

Bachelor's degree or equivalent experience * 2 to 5 years of experience in customer success, technical support, or client operations Work Location & Physical Requirements * Job requires the ability ...

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Showing results 21-40

All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Spring, TX

Customer Success Associate information

See Spring, TX salary details

$16.5K

$47.2K

$82.8K

How much do customer success associate jobs pay per year?

As of Aug 21, 2026, the average yearly pay for customer success associate in Spring, TX is $47,156.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $58,300.00 per year, depending on experience, location, and employer.

What is a customer success associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is a customer success associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What are the key skills and qualifications needed to thrive as a customer success associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a customer success associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

More about Customer Success Associate jobs

What are the most commonly searched types of Customer Success jobs in Spring, TX?

The most popular types of Customer Success jobs in Spring, TX are:

What are popular job titles related to Customer Success Associate jobs in Spring, TX?

For Customer Success Associate jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Customer Success Associate jobs in Spring, TX look for?

The top searched job categories for Customer Success Associate jobs in Spring, TX are:

What cities near Spring, TX are hiring for Customer Success Associate jobs?

Cities near Spring, TX with the most Customer Success Associate job openings:

Customer Success Associate jobs near you
Infographic showing various Customer Success Associate job openings in Spring, TX as of August 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $47,156 per year, or $22.7 per hour.

Customer Success Manager

Jobtailor

Cypress, TX • On-site

$70 - $110/hr

Other

Posted 3 days ago

New

Job description

Responsibilities
  • Own a hybrid portfolio of named and scaled accounts with direct accountability for achieving Net Revenue Retention (NRR) targets through retention, expansion, renewal performance, and churn mitigation.
  • Develop and execute strategic success plans for named accounts, and develop and operationalize scalable lifecycle programs for scaled cohorts, both aligned to customer business goals and measurable outcomes.
  • Drive customer value realization to increase retention, deepen product adoption, accelerate time to value, and maximize long-term customer value across both motions.
  • Identify expansion opportunities and growth signals through usage, engagement, and account insights, and partner with Sales to influence upsell, cross-sell, and account growth.
  • Lead proactive renewal planning for named accounts and renewal‑readiness initiatives across targeted scaled segments to reduce revenue attrition.
Requirements
  • 3–5 years of experience in Customer Success, Account Management, Customer Lifecycle Management, Customer Marketing, Customer Growth, or customer‑facing commercial roles
  • Experience owning a portfolio or book of business with accountability to retention, renewals, growth, or revenue outcomes
  • Experience with both high‑touch account management and scaled, one‑to‑many, or digital customer engagement
  • Demonstrated ability to proactively manage risk, navigate escalations, and drive retention strategies
  • Strong understanding of customer lifecycle management, success planning, adoption strategies, and retention drivers
  • Excellent communication, stakeholder management, executive presence, and relationship‑building skills
  • Analytical and data‑driven mindset with the ability to translate customer insights into action.
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