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Customer Success Associate Jobs in Spring, TX (NOW HIRING)

Honeywell

Sr Manager, Customer Success

Houston, TX · On-site

$142K - $179K/yr

The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...

Honeywell

Sr Manager, Customer Success

Houston, TX

$142K - $179K/yr

The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and ...

Enerex

Customer Success Manager

Houston, TX · Remote

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across onboarding, issue resolution, and ongoing product adoption. This role goes beyond traditional customer ...

UVeye

Team Lead, Customer Success

Houston, TX · Remote

The Customer Success Team Lead will oversee a team of Customer Success Managers (CSMs) responsible for managing dealer partnerships within the dealership sector. This role will drive customer ...

Drive Tlv

Team Lead, Customer Success

Houston, TX · On-site

Team Lead, Customer Success At UVeye, we're on a mission to redefine vehicle safety and reliability on a global scale. Founded in 2016, we pioneered the world's first fully automated suite of vehicle ...

Enerex

Project Manager (Customer Success)

Houston, TX · Remote

This role sits within the Customer Success team and acts as the operational bridge between Customer Success, Product, Engineering, Sales, and Clients. The Project Manager owns timelines, manages ...

UVeye

Team Lead, Customer Success

Houston, TX · On-site +1

$125K - $135K/yr

The Customer Success Team Lead will oversee a team of Customer Success Managers (CSMs) responsible for managing dealer partnerships within the dealership sector. This role will drive customer ...

Cooper Cos.

Customer Success Specialist

Houston, TX

This role supports the Customer Success Team and is primarily responsible for qualifying intended parents for premium plans, acting as a liaison between the Refund Plans Team and the Family Building ...

OptiSigns Inc.

Customer Success Specialist

Houston, TX · On-site

$32K - $45K/yr

Customer Success Engineer Primary responsibilities * Provide technical assistance and support for incoming queries and issues related to the OptiSigns application. * Respond to end-user inquiries and ...

NoGigiddy

Customer Success Specialist

Houston, TX · Remote

$16 - $22/hr

As a Customer Success Specialist at NoGigiddy, you\'ll support our community with fast, helpful, and genuine responses across email, chat, and social. No degree required -- just strong communication ...

MongoDB

Senior Customer Success Manager

Houston, TX

MongoDB and Customer Success MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes ...

Insperity

Customer Success Specialist

Houston, TX

Behind our success is the unshakeable belief in the value of our people. We value diversity ... Builds relationships with customers through the delivery of exceptional customer service ...

Insperity

Customer Success Specialist

Kingwood, TX · On-site

Behind our success is the unshakeable belief in the value of our people. We value diversity ... Builds relationships with customers through the delivery of exceptional customer service ...

Kastle Systems

Customer Success Manager

Houston, TX · Remote

Bachelor's degree preferred * 2-4 years of Account Management/Customer Success Management experience * Ability to create, maintain, and enhance customer relationships * Professional, polished in ...

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All JobsCustomer Success Associate JobsCustomer Success Associate Jobs in Spring, TX

Customer Success Associate information

See Spring, TX salary details

$16.5K

$47.2K

$82.8K

How much do customer success associate jobs pay per year?

As of Jun 20, 2026, the average yearly pay for customer success associate in Spring, TX is $47,156.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,800.00 and $58,300.00 per year, depending on experience, location, and employer.

Do CSMS make good money?

Customer Success Managers (CSMs) often earn a competitive salary that varies by industry, experience, and location. Entry-level CSMs typically start with moderate pay, while experienced professionals with certifications and strong skills can earn higher salaries, sometimes supplemented by bonuses or commissions. Overall, the role can be financially rewarding for those with relevant experience and customer management skills.

What is a Customer Success Associate?

A Customer Success Associate is a professional who helps customers achieve their desired outcomes while using a company's products or services. They act as a bridge between the customer and the company, ensuring clients are satisfied, addressing any concerns, and helping resolve issues. Their goal is to foster long-term relationships, encourage product adoption, and reduce customer churn by proactively supporting client needs.

What is the role of a customer success associate?

A customer success associate is responsible for managing customer relationships, ensuring client satisfaction, and helping customers achieve their goals with a company's products or services. They often handle onboarding, provide support, and use customer relationship management (CRM) tools to track interactions and issues.

What is the difference between Customer Success Associate vs Customer Support Specialist?

AspectCustomer Success AssociateCustomer Support Specialist
Required CredentialsTypically a bachelor's degree; experience in customer service or account managementOften a high school diploma or equivalent; customer service experience preferred
Work EnvironmentProactive engagement with clients, focusing on retention and growthReactive support, resolving customer issues and inquiries
Employer & Industry UsageUsed in SaaS, tech, and subscription-based companiesCommon across various industries including tech, retail, and service sectors

The main difference is that Customer Success Associates focus on building long-term relationships and ensuring customer satisfaction to promote retention, while Customer Support Specialists primarily handle immediate customer issues and technical support. Both roles require strong communication skills but serve different stages of the customer journey.

What are the key skills and qualifications needed to thrive as a Customer Success Associate, and why are they important?

To thrive as a Customer Success Associate, you need strong communication skills, problem-solving abilities, and a customer-focused mindset, often supported by a bachelor's degree in business or a related field. Familiarity with customer relationship management (CRM) systems like Salesforce and proficiency in support ticketing platforms are typically required. Exceptional interpersonal skills, empathy, and adaptability help build trust and foster long-term client relationships. These skills and qualities are vital for ensuring customer satisfaction, retention, and the overall success of both clients and the company.

How does a Customer Success Associate typically interact with other departments to resolve client issues?

As a Customer Success Associate, you'll frequently collaborate with teams such as Sales, Product, and Support to ensure clients receive timely and effective solutions. For complex or technical issues, you may coordinate with the Product or Engineering teams to clarify client needs and relay updates back to customers. This cross-functional teamwork is essential for advocating clients' interests, streamlining communication, and ensuring a seamless customer experience. Building strong internal relationships will help you navigate challenges and deliver outstanding service.

What Is a Customer Success Associate?

Customer success associates assist clients with their requests and concerns. Their primary responsibility is to ensure the customer’s satisfaction with their inquiry. As a customer success associate, your job duties may include answering inbound calls from clients, follow up with management about issues that have not been resolved, and in some positions, provide tech support over the phone. You often work with a team, such as the customer relations department. To become a customer success associate, you need a high school diploma and customer service experience, though some employers prefer candidates with an associate or bachelor’s degree.

What skills do you need to be a CSM?

A Customer Success Associate (CSM) needs strong communication and interpersonal skills to build relationships with clients. They should have problem-solving abilities, technical proficiency with relevant tools, and a good understanding of the company's products or services. Organizational skills and the ability to manage multiple accounts are also important for success in this role.

How much does a CSM get paid?

The average salary for a Customer Success Manager (CSM) typically ranges from $60,000 to $100,000 annually, depending on experience, location, and company size. Entry-level CSMs may earn less, while those with specialized skills or in high-demand industries can earn higher compensation, often supplemented with bonuses or commissions.
More about Customer Success Associate jobs
What are the most commonly searched types of Customer Success jobs in Spring, TX? The most popular types of Customer Success jobs in Spring, TX are:
What are popular job titles related to Customer Success Associate jobs in Spring, TX? For Customer Success Associate jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Customer Success Associate jobs in Spring, TX look for? The top searched job categories for Customer Success Associate jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Success Associate jobs? Cities near Spring, TX with the most Customer Success Associate job openings:
Customer Success Associate jobs near you
Sr Manager, Customer Success

Sr Manager, Customer Success

Honeywell

Houston, TX • On-site

$142K - $179K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 178 frontline employees who took The Breakroom Quiz

65th of 518 rated manufacturers

Job description

Job Description
The Senior Customer Success Manager is responsible for leading Customer Success execution for a defined customer portfolio or segment, ensuring consistent delivery of customer value, retention, and growth.
This role manages Customer Success Managers or supervisors and translates Customer Success strategy into day-to-day operational execution. It operates under the direction of a Director or senior leader, ensuring customer engagement models, health management, and renewal readiness are executed with discipline and consistency.
Responsibilities
1. Customer Success Execution
  • Own customer health, engagement, and value realization outcomes for assigned portfolio
  • Ensure consistent execution of Customer Success plans, onboarding, adoption, and lifecycle activities
  • Proactively identify customer risks and lead mitigation actions to support retention and renewal outcomes
  • Ensure all customers have defined success criteria that are actively tracked
  • Review monthly and quarterly value reports
  • Drive high customer satisfaction and long-term value realization

2. People Leadership
  • Directly manage Customer Success Managers and/or first-line supervisors
  • Set performance objectives and conduct regular performance reviews
  • Provide coaching, mentoring, and development for team members
  • Support hiring, onboarding, and capability development of Customer Success talent

3. Operational Management
  • Execute standardized Customer Success processes, playbooks, and KPIs
  • Maintain accurate renewal forecasts and visibility into customer health
  • Drive adoption of Customer Success tools (e.g., CRM, health tracking platforms)
  • Ensure disciplined execution of engagement models and lifecycle processes

4. Cross-Functional Collaboration
  • Partner with Sales teams on:
    • Renewal strategy
    • Account planning
    • Expansion opportunities
  • Coordinate with Support, Product, and Services teams to ensure successful customer outcomes
  • Align internal stakeholders to deliver consistent customer experience

Key Outcomes / KPIs
  • Customer retention and renewal rates
  • Customer health and engagement scores
  • Adoption and value realization metrics
  • Forecast accuracy (renewal & upsell)
  • Team performance and productivity

Qualifications
YOU MUST HAVE
  • Minimum of 6 years of experience in customer success management or related field.
  • Experience managing customer relationships and driving customer satisfaction and retention.
  • Advanced experience in SaaS and Cloud Solutions.
  • Advanced experience in communication protocols and IIoT platforms
  • Experience in growing Software Annual Recurring Revenue, expanding account usage, and reducing chrun.
  • Knowledge of customer success tools, CRM systems, and data analytics to monitor customer health and engagement.
  • Experience working with cross-functional teams to deliver customer-centric solutions.

WE VALUE
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Experience in managing customer success in a technology or industrial environment.
  • Strong problem-solving skills and ability to think strategically to drive customer outcomes.
  • Excellent organizational skills and ability to manage multiple customer accounts effectively.

The annual base salary range for this position is $142,000 - $179,000. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: https://benefits.honeywell.com/
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: May 18, 2026.
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. citizen, U.S. permanent resident, or have asylum or refugee status in the U.S.
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906

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