ZipRecruiter

Log In

1

Customer Service Jobs in Romeoville, IL (NOW HIRING)

PLS

Customer Service Representative

Chicago, IL

$16.50 - $22.50/hr

This job is located at 4134 S. Archer Ave, Chicago, IL 60632 PLS Overview: Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of

PLS

Customer Service Representative

Chicago, IL · On-site

$17.05 - $18.60/hr

This job is located at 4655 S. Ashland Ave., Chicago, IL 60609 PLS® Overview: Why PLS? Because You Deserve Better!® PLS - which stands for People - Location - Service - is a leading retail provider

Alphabe Insight

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative At Signal Tru Brand, we are dedicated to delivering innovative brand strategies and exceptional client experiences. Headquartered in Chicago, IL, our company thrives

PLS

Customer Service Representative

Chicago, IL · On-site

$17.05 - $18.60/hr

Address: 570 W. Roosevelt Rd., Chicago, IL 60607 PLS® Overview: Why PLS? Because You Deserve Better!® PLS - which stands for People - Location - Service - is a leading retail provider of financial

PLS

Customer Service Representative

Chicago, IL

$16.50 - $22.50/hr

This job is located at 4400 W. Armitage Ave., Chicago, IL 60639 PLS Overview: Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of

PLS

Customer Service Representative

Chicago, IL · On-site

$17.05 - $18.60/hr

This job is located at 5200 W. North Ave., Chicago, IL 60639 PLS® Overview: Why PLS? Because You Deserve Better!® PLS - which stands for People - Location - Service - is a leading retail provider of

PLS

Customer Service Representative

Chicago, IL

$16.50 - $22.50/hr

This job is located at 4655 S. Ashland Ave., Chicago, IL 60609 PLS Overview: Why PLS? Because You Deserve Better! PLS - which stands for People - Location - Service - is a leading retail provider of

Walgreens

Customer Service Associate

Montgomery, IL · On-site

$14.50 - $20/hr

* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Walgreens

Customer Service Associate

Worth, IL · On-site

$14.75 - $20.25/hr

* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Walgreens

Customer Service Associate

Addison, IL · On-site

$14.50 - $20/hr

* Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

previous page

Showing results 41-60

All JobsCustomer Service JobsCustomer Service Jobs in Romeoville, IL

Customer Service information

See Romeoville, IL salary details

$10

$19

$27

How much do customer service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service in Romeoville, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, problem-solving abilities to address issues efficiently, patience to handle difficult situations calmly, empathy to understand customer needs, and active listening to accurately respond to inquiries. These skills help ensure positive customer experiences and are often complemented by familiarity with customer service tools and protocols.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is an example of a customer service job?

An example of a customer service job is a customer service representative, who interacts with customers to address inquiries, resolve issues, and provide information about products or services. These roles often require good communication skills and may involve working in call centers, retail stores, or online support environments.

What are good paying customer service jobs?

Customer service jobs that tend to offer higher pay include roles such as customer service managers, technical support specialists, and account managers, often requiring relevant experience or specialized skills. These positions may also involve working in industries like technology, finance, or healthcare, where higher compensation is common. Advanced certifications or bilingual abilities can further increase earning potential.
More about Customer Service jobs
What are the most commonly searched types of Customer Service jobs in Romeoville, IL? The most popular types of Customer Service jobs in Romeoville, IL are:
What are popular job titles related to Customer Service jobs in Romeoville, IL? For Customer Service jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Customer Service jobs in Romeoville, IL look for? The top searched job categories for Customer Service jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Customer Service jobs? Cities near Romeoville, IL with the most Customer Service job openings:
Customer Service jobs near you
Infographic showing various Customer Service job openings in Romeoville, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,864 per year, or $19.2 per hour.

Customer Service Representative

WeatherTech

Bolingbrook, IL • On-site

$22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

WeatherTech rating

6.1

Company rating: 6.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Retail Sales Customer Service Representative


WeatherTech Direct is seeking well-qualified Customer Service Representative to ensure the overall satisfaction of customers in our Bolingbrook, IL call center. Our Customer Service Representatives provide exceptional customer support and product knowledge to our customers via phone and email interactions/correspondence.

This is a great opportunity to join our growing company

  • Hourly rates starting from $22.50/hour with the ability to earn up to $50,000 plus per year through a combination of an hourly rate and earned commission!
  • Employees who demonstrate excellent performance, attitude, and punctuality have the potential to earn end of year bonuses and pay increases!


    • Tues-Fri 10AM-7PM, Sat 8AM-5PM
    • Mon-Thurs 10AM-7PM, Sun 8AM-5PM



As a Customer Service Representative, you will

  • Deliver world-class customer service
  • Communicate with customers via telephone and email to process customer orders, exchanges, and returns according to established department policies and procedures
  • Use sales skills to recommend and upsell products to customers by collecting customer information and analyzing customer needs
  • Provide timely feedback to management regarding service failures or customer concerns
  • Work a varied schedule consisting of day, evening, night, weekend, and holiday hours
  • Perform other duties as assigned

Qualifications

  • At least 3-5 years of experience in a telephone-based customer service environment
  • Be Fluent in English with clear and concise verbal and written communication skills in order to deliver effective and pleasant customer service via telephone and email
  • Possess listening skills to fully comprehend customer needs
  • Basic computer skills, required
  • Type 50 WPM, preferred
  • Ability to multi-task in a fast-paced, team-oriented environment
  • Regularly work on a computer and focus on a screen or monitor
  • Possess excellent typing, spelling, and grammar skills
  • Have great attendance and punctuality
  • Be an excellent performer; deliver high-quality results consistently
  • Demonstrate a high level of professionalism and a positive attitude
  • Be authorized to work in the United States


Why you’ll love working at WeatherTech Direct

WeatherTech Direct is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and a clean and safe workspace. Employees are offered an array of perks including:

  • Outstanding BlueCross BlueShield PPO medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance
  • 401(k) with employer matching
  • Paid vacation, holidays, and personal time



What WeatherTech employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom