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Customer Service Jobs in Romeoville, IL (NOW HIRING)

Alphabe Insight

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative At Signal Tru Brand, we are dedicated to delivering innovative brand strategies and exceptional client experiences. Headquartered in Chicago, IL, our company thrives ...

Pactiv Evergreen

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will play a vital role in supporting the company's profit and service objectives. This position involves ensuring the accurate and timely handling of ...

PLS

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Customer Service Representative

Chicago, IL · On-site

$17.05 - $18.60/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Customer Service Representative

Chicago, IL · On-site

$17.05 - $18.60/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

Walgreens

Customer Service Associate

Montgomery, IL · On-site

$14.50 - $20/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

PLS

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

PLS

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They are the "face" of PLS. As such, they are accountable for delivering superior customer service. They ...

Walgreens

Customer Service Associate

Broadview, IL · On-site

$14.25 - $19.75/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

Walgreens

Customer Service Associate

Oak Lawn, IL · On-site

$14.75 - $20.25/hr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact ...

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All JobsCustomer Service JobsCustomer Service Jobs in Romeoville, IL

Customer Service information

See Romeoville, IL salary details

$10

$19

$27

How much do customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service in Romeoville, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What is a customer service representative?

A Customer Service Representative is a professional who interacts with customers on behalf of a company to provide information, resolve complaints, and ensure customer satisfaction. Their responsibilities can include answering questions, processing orders, handling returns, and addressing any issues customers may have with products or services. Customer Service Representatives may communicate with customers through various channels, such as phone, email, live chat, or in person. They play a crucial role in building positive relationships between businesses and their clients.

What are customer service jobs?

Customer service jobs are positions at companies and organizations where you address any customer complaint or problem, provide technical help when customers are having issues with their product or service, and seek a resolution to any issues either through your own ability to solve the problem or by passing on complaints and issues to your superiors. Some customer service jobs are in call centers, while other professionals work at customer service desks in department stores or grocery stores. Your duties in these positions can vary based on the industry and the location. For example, a software support specialist at a call center has a very different job than a help desk associate at a department store.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is often required. Patience, active listening, and resilience are standout soft skills for effectively handling diverse customer interactions. These skills are vital for resolving issues efficiently, ensuring customer satisfaction, and maintaining a positive company reputation.

What are some common challenges customer service representatives face, and how are they typically supported in overcoming them?

Customer service representatives often encounter challenges such as handling difficult or upset customers, managing a high volume of inquiries, and staying updated on changing company policies or products. Most organizations provide thorough onboarding, ongoing training, and access to knowledge bases or support tools to help reps address these challenges. Additionally, strong teamwork and regular feedback from supervisors are common practices to ensure customer service staff feel supported and able to succeed in their roles.

What is the difference between Customer Service vs Customer Support?

AspectCustomer ServiceCustomer Support
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or salesTechnical certifications or product-specific training often required
Work EnvironmentRetail stores, call centers, online platformsTechnical help desks, online chat, phone support for products/services
Employer & Industry UsageRetail, hospitality, telecom, e-commerceIT, software, electronics, tech industries
Common Search & ComparisonCustomer Service vs Customer Support

Customer Service generally involves assisting customers with their needs, inquiries, and complaints across various industries. Customer Support is more technical, focusing on resolving product or service issues, often requiring specific technical knowledge. While both roles aim to enhance customer satisfaction, Customer Support tends to be more specialized in troubleshooting and technical assistance.

What are good paying customer service jobs?

Customer service jobs that tend to pay higher wages include roles such as customer service managers, technical support specialists, and call center supervisors, often requiring experience and strong communication skills. Salaries can vary based on industry, location, and company size, with some positions offering benefits and opportunities for advancement.

What are the 5 skills of a customer service?

Customer service roles require strong communication skills to effectively interact with customers, active listening to understand their needs, problem-solving abilities to resolve issues, patience to handle difficult situations, and empathy to provide a positive experience. These skills help ensure customer satisfaction and loyalty in a fast-paced environment. Familiarity with customer service tools and a positive attitude are also beneficial.
More about Customer Service jobs

What are the most commonly searched types of Customer Service jobs in Romeoville, IL?

The most popular types of Customer Service jobs in Romeoville, IL are:

What are popular job titles related to Customer Service jobs in Romeoville, IL?

For Customer Service jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Customer Service jobs in Romeoville, IL look for?

The top searched job categories for Customer Service jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Customer Service jobs?

Cities near Romeoville, IL with the most Customer Service job openings:

Customer Service jobs near you
Infographic showing various Customer Service job openings in Romeoville, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,864 per year, or $19.2 per hour.

Customer Service Representative

Alphabe Insight

Chicago, IL • On-site

$16.50 - $22.50/hr

Other

PTO

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative

At Signal Tru Brand, we are dedicated to delivering innovative brand strategies and exceptional client experiences. Headquartered in Chicago, IL, our company thrives on creativity, integrity, and excellence. Our team values collaboration, professionalism, and continuous growth, making Signal Tru Brand an ideal place to build a fulfilling career.

Job Description

We are currently seeking a reliable and detail-oriented Customer Service Representative to join our team in Chicago. The ideal candidate will be responsible for managing customer inquiries, providing product and service information, and resolving issues efficiently. This role requires strong communication skills and a genuine commitment to providing an excellent customer experience.

Responsibilities
  • Handle incoming customer calls and emails in a professional and timely manner
  • Provide accurate information regarding products and services
  • Resolve customer complaints with patience and a problem-solving attitude
  • Maintain and update customer records in the database
  • Collaborate with internal teams to address and follow up on customer concerns
  • Ensure a high level of customer satisfaction through effective service
Qualifications
  • High school diploma or equivalent; associate or bachelor's degree is a plus
  • Previous experience in a customer service or support role preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and manage time effectively
  • Proficiency in Microsoft Office and data entry systems
  • A positive attitude and a strong work ethic
Benefits
  • Competitive salary based on experience
  • Growth opportunities within the company
  • On-the-job training and skills development
  • Supportive and collaborative team environment
  • Paid time off and company holidays

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