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Customer Service Associate Jobs in Romeoville, IL

Hertz

Customer Service Associate

Chicago, IL · On-site

$18/hr

The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer ...

New

Jet Brite

Customer Service Associate

Northlake, IL

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 2100 Mannheim Rd, Northlake, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Carol Stream, IL

$17 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 1251 N. Gary Ave, Carol Stream, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Villa Park, IL

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 153 Roosevelt Rd, Villa Park, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Naperville, IL

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 850 E. Ogden Ave, Naperville, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Chicago, IL

$17.50 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 6948 W. Grand Ave, Chicago, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Jet Brite

Customer Service Associate

Chicago, IL

$17.50 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 6948 W. Grand Ave, Chicago, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Jet Brite

Customer Service Associate

Chicago, IL

$17.50 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 7150 W. 54th St, Chicago, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

Jet Brite

Customer Service Associate

Bolingbrook, IL

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 246 S. Weber Rd, Bolingbrook, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Bolingbrook, IL

$17 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 246 S. Weber Rd, Bolingbrook, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Addison, IL

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 625 W Lake St, Addison, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive and ...

Jet Brite

Customer Service Associate

Villa Park, IL

$17 - $20/hr

If so our, full-time Customer Service Associate at Jet Brite located at 153 Roosevelt Rd, Villa Park, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Carol Stream, IL

$17 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 1251 N. Gary Ave, Carol Stream, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Naperville, IL

$17 - $18/hr

If so our, full-time Customer Service Associate at Jet Brite located at 850 E. Ogden Ave, Naperville, IL, is the perfect position for you! You will bring joy to people's journeys by creating a ...

Jet Brite

Customer Service Associate

Chicago, IL

$17.50 - $20/hr

If so our, part-time Customer Service Associate at Jet Brite located at 7150 W. 54th St, Chicago, IL, is the perfect position for you! You will bring joy to people's journeys by creating a positive ...

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All JobsCustomer Service Associate JobsCustomer Service Associate Jobs in Romeoville, IL

Customer Service Associate information

See Romeoville, IL salary details

$9

$17

$27

How much do customer service associate jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service associate in Romeoville, IL is $17.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.62 per hour, depending on experience, location, and employer.

What is a customer service associate?

Customer Service Associates are professionals who assist customers by answering questions, resolving issues, and providing information about products or services. They typically work in call centers, retail stores, or other customer-facing environments. Their main goal is to ensure customer satisfaction, handle complaints efficiently, and maintain a positive company image. Customer Service Associates use communication skills and product knowledge to address customer needs and often work with other departments to resolve more complex issues.

What does a customer service associate do?

Customer service associates work with customers to help them find what they need and resolve any issues they may have. As a customer service associate, you may work in a call center or a retail store, so your job duties vary depending on your work environment. In an office setting, you handle administrative tasks, such as filing paperwork and entering data, in addition to assisting customers over the phone or via online chat. The qualifications to become a customer service representative include excellent communication skills, a desire to help people, and problem-solving abilities. Most employers require you to have at least a high school diploma or GED certificate, though you may need a college degree to move into management positions.

What are the key skills and qualifications needed to thrive as a customer service associate, and why are they important?

To thrive as a Customer Service Associate, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude help individuals stand out in this role. These skills are crucial for effectively resolving customer issues, maintaining client satisfaction, and supporting company reputation.

What are some common challenges customer service associates face and how can they effectively handle them?

Customer Service Associates often encounter challenges such as handling difficult or upset customers, managing high call or ticket volumes, and navigating complex product or service issues. Effective associates remain patient, actively listen to customer concerns, and use problem-solving skills to find satisfactory resolutions. Utilizing available resources, collaborating with team members, and maintaining a positive attitude are essential strategies to manage these challenges successfully. Ongoing training and feedback from supervisors also help associates continuously improve their skills and confidence on the job.

What is the difference between Customer Service Associate vs Customer Support Specialist?

AspectCustomer Service AssociateCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may prefer post-secondary educationSimilar; often requires technical knowledge or certifications depending on industry
Work EnvironmentRetail stores, call centers, service desksCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, hospitality, telecommunicationsTechnology, software, electronics
Common Search & Comparison IntentCustomer Service Associate vs Customer Support Specialist

The main difference lies in the focus of the roles. Customer Service Associates typically handle general inquiries and assist customers in retail or service settings, while Customer Support Specialists often provide technical assistance and troubleshooting, especially in tech-related industries. Both roles require strong communication skills, but Customer Support Specialists may need specific technical knowledge or certifications.

Is a customer service associate an entry level job?

Yes, a customer service associate position is typically considered an entry-level job that requires basic communication skills and a customer-focused attitude. Many roles do not require prior experience, and training is often provided on the job, making it accessible for those starting their careers.
More about Customer Service Associate jobs

What are the most commonly searched types of Customer Service jobs in Romeoville, IL?

The most popular types of Customer Service jobs in Romeoville, IL are:

What are popular job titles related to Customer Service Associate jobs in Romeoville, IL?

For Customer Service Associate jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Customer Service Associate jobs in Romeoville, IL look for?

The top searched job categories for Customer Service Associate jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Customer Service Associate jobs?

Cities near Romeoville, IL with the most Customer Service Associate job openings:

Customer Service Associate jobs near you
Infographic showing various Customer Service Associate job openings in Romeoville, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, 5% Contract, and 1% Nights. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $36,346 per year, or $17.5 per hour.

Customer Service Associate

Hertz

Chicago, IL • On-site

$18/hr

Other

Medical, Dental, Vision, Retirement

Posted yesterday

New

Hertz rating

6.3

Company rating: 6.3 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

139th of 175 rated vehicle equipment hire

Job description


The Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage: $18.00/hr.
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:
  • Up to 40% off the base rate of any standard Hertz rental
  • Medical, Dental & Vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid Parental Leave & Adoption Assistance
  • Employee Assistance Program for employees & family
  • Educational Reimbursement & Discounts
  • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
  • Perks & Discounts -Theme Park Tickets, Gym Discounts & more

Apply today and shift your career into drive for tomorrow!
About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

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