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Customer Assistant Jobs in Romeoville, IL (NOW HIRING)

Ontic

Customer Service Assistant

Chicago, IL · On-site

$17.75 - $24.50/hr

As a Customer Service Assistant, you'll be one of the first points of contact for our customers. You'll answer questions, help resolve issues, provide accurate information, and make sure each ...

GDI.com

Area Manager

Alsip, IL · On-site

Develop and implement long term solutions to address customer * Assist with training and coaching of staff (general cleaning, advanced floorcare techniques, managerial skills etc.). * Ensure all ...

GDI Services Inc US

Area Manager

Alsip, IL

$55K/yr

Develop and implement long term solutions to address customer * Assist with training and coaching of staff (general cleaning, advanced floorcare techniques, managerial skills etc..). * Ensure all ...

GDI Services Inc US

Area Manager

Alsip, IL

$55K/yr

Develop and implement long term solutions to address customer * Assist with training and coaching of staff (general cleaning, advanced floorcare techniques, managerial skills etc..). * Ensure all ...

CNA

Administrative Assistant II

Chicago, IL · On-site

$35K - $65K/yr

... updates, customer issues etc., and within scope of authority, resolves problems and issues ... May assist management in special projects. May attend meetings, seminars etc. and records notes or ...

Cna

Administrative Assistant II

Chicago, IL · Hybrid

$35K - $65K/yr

... updates, customer issues etc., and within scope of authority, resolves problems and issues ... May assist management in special projects. May attend meetings, seminars etc. and records notes or ...

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Customer Assistant information

See Romeoville, IL salary details

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How much do customer assistant jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer assistant in Romeoville, IL is $21.00, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $22.55 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Romeoville, IL?

The most popular types of Customer jobs in Romeoville, IL are:

What are popular job titles related to Customer Assistant jobs in Romeoville, IL?

For Customer Assistant jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Romeoville, IL look for?

The top searched job categories for Customer Assistant jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Customer Assistant jobs?

Cities near Romeoville, IL with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Romeoville, IL as of August 2026, with employment types broken down into 75% Full Time, 20% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,674 per year, or $21 per hour.

Assistant Merchandiser - Hard Goods (Freelance)

Chicago, IL

Li & Fung
See more jobs at Li & Fungexternal

$20 - $25/hr

Full-time

Re-posted 24 days ago

Key responsibilities

  • Support day-to-day sales operations, including order entry, tracking, and communication with customers and overseas teams.

  • Maintain accurate records of purchase orders, production schedules, and customer requirements.

  • Collaborate with the team to ensure orders are delivered on time and meet quality expectations.

Job description

Are you a movement maker? Are you seeking new and exciting career opportunities?Here is what you need to know about the job:

The Freelance Assistant Merchandiser for our Miles Hard Goods Division plays a key role in supporting customer relationships and ensuring the seamless execution of orders from placement through delivery. This role requires a proactive, detail-oriented individual who can manage multiple tasks, communicate effectively with cross-functional teams and customers, and help drive the success of the division through excellent service and execution.

Key Responsibilities:

  • Support day-to-day sales operations, including order entry, tracking, and communication with customers and overseas teams.
  • Maintain accurate and up-to-date records of purchase orders, production schedules, and customer requirements.
  • Collaborate with Miles Team to ensure orders are delivered on time and meet quality expectations.
  • Manage artwork timelines and coordinate commercial packaging needs in partnership with overseas offices and the customer.
  • Assist in responding to customer inquiries, completing product specifications and pricing forms, and supporting the tender process.
  • Coordinate the distribution and tracking of product samples between factories and customers.
  • Provide high-level customer service and maintain strong client relationships through consistent and clear communication.

Qualifications:

  • 1-2 years of experience in a Sales Assistant, Assistant Merchandiser, or similar customer-facing role.
  • Strong organizational, time management, and problem-solving skills.
  • Ability to prioritize and manage multiple tasks in a fast-paced, deadline-driven environment.
  • Detail-oriented with strong communication skills.
  • Self-motivated with a positive attitude and a collaborative mindset.
  • Must be able to travel domestically and internationally 1-3 times per year, as needed.
  • Bachelor's degree or equivalent work experience.
  • Proficient in Microsoft Office Suite, especially Excel and Outlook.

Compensation/Benefits:

  • The approximate annual base salary range for this position is $20.00 - $25.00 per hour. The offered hourly rate for this position will vary based on role requirements, skill set and years of experience.

Important Notice: Fraudulent Communications: It has come to our attention that there are people posing as representatives of Li & Fung. These imposters may offer false opportunities including fake employment offers and other fraudulent opportunities by email or other means of communication. Please beware of such fraudulent communications. If you are in doubt as to the legitimacy of any communications purportedly from Li & Fung, please verify with us by contacting LFHR@lifung.com.

#lftrading #lifung

If this sounds like you, Apply Now!As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization's Declaration on Fundamental Principles and Rights at Work.

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