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Customer Assistant Jobs in Chicago, IL (NOW HIRING)

Bulk

Assistant Operations Manager

East Chicago, IN · On-site

Environmental compliance for the site, and be responsible for audits from the customer * Proper ... Keep rental POs current with the customer * Assist with collecting monthly hours * Send out damage ...

Avtech solution

Azure Architect with Big Data

Schaumburg, IL · On-site

$62.25 - $81.25/hr

Schaumburg, IL Big Data Architect with Azure implementation Experience Handson on Hive, Pig and Spark ( Scala) - be able to run pilots and poc for the customer Assist the customer in defining the ...

CPJ Recruitment

CUSTOMER CARE ASSISTANT

Chicago, IL · On-site

$925 - $1.2K/wk

About the job CUSTOMER CARE ASSISTANT REMOTE CUSTOMER CARE ASSISTANT JOBS!!! (PAYING $925-$1200 WEEKLY) We need a large number of Customer Care Assistants who can type fast with speed, attend clients ...

Coilcraft

Customer Service Assistant

Cary, IL

$17.50 - $24/hr

Answer incoming calls to Coilcraft's general phone line and assist callers directly or route messages to the appropriate department or Customer Service Representative * Monitor the general sales ...

Coilcraft

Customer Service Assistant

Cary, IL · On-site

$17.50 - $24/hr

Answer incoming calls to Coilcraft's general phone line and assist callers directly or route messages to the appropriate department or Customer Service Representative * Monitor the general sales ...

Coilcraft

Customer Service Assistant

Cary, IL · On-site

$18 - $25/hr

About the Role and Your ImpactAnswer incoming calls to Coilcraft's general phone line and assist callers directly or route messages to the appropriate department or Customer Service ...

DP World

Cycle Counter

Melrose Park, IL

Operate strictly to Standard Work and Quality processes to ensure a "Right First Time" product to the customer. * Assist in follow up of customer concerns. Sustain the corrective actions to eliminate ...

NAL Syncreon

Cycle Counter

Prospect Heights, IL · On-site

Operate strictly to Standard Work and Quality processes to ensure a "Right First Time" product to the customer. * Assist in follow up of customer concerns. Sustain the corrective actions to eliminate ...

syncreon

Cycle Counter

Melrose Park, IL · On-site

Operate strictly to Standard Work and Quality processes to ensure a "Right First Time" product to the customer. * Assist in follow up of customer concerns. Sustain the corrective actions to eliminate ...

NAL Syncreon

Cycle Counter

Melrose Park, IL · On-site

Operate strictly to Standard Work and Quality processes to ensure a "Right First Time" product to the customer. * Assist in follow up of customer concerns. Sustain the corrective actions to eliminate ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Chicago, IL

Customer Assistant information

See Chicago, IL salary details

$15

$21

$25

How much do customer assistant jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer assistant in Chicago, IL is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $19.81 and $22.79 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Chicago, IL?

The most popular types of Customer jobs in Chicago, IL are:

What are popular job titles related to Customer Assistant jobs in Chicago, IL?

For Customer Assistant jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Chicago, IL look for?

The top searched job categories for Customer Assistant jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Customer Assistant jobs?

Cities near Chicago, IL with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Chicago, IL as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $44,125 per year, or $21.2 per hour.

Assistant Operations Manager

East Chicago, IN • On-site

Bulk
Food Services and Drinking Places • 11 - 50 employees
Learn more about Bulkexternal

Full-time

Re-posted 26 days ago

Job description

Duties & Responsibilities:
  • Safety:
    • Make sure everyone is safe, following procedures, and wearing PPE
    • Attend safety meetings and complete monthly safety quizzes with their team
    • Assist with completing action items
    • Inspect fire extinguishers and crane inspections monthly
    • Report incidents immediately to the safety department and VP of Accounts
  • Environmental:
    • Attend environmental meetings for contractors
    • Environmental compliance for the site, and be responsible for audits from the customer
    • Proper disposal of used oil, hot drain filters, and recycling
    • Metal recycling and track dumpster to ensure payment for scrap
  • Site Reports
    • Monthly CID Reports
    • Review operations and parts spend report form purchasing weekly
  • Financials
    • Monitor labor and parts spend, expand efficiency.
  • Maintenance:
    • Schedule PM due for all assets on site, create PM services, pull filters, and re-order filters
    • Plan repairs with PMs as best as possible
    • Manage oil sampling for the site
    • Set SOW with team
    • Make plans with the maintenance team and mechanics to correct action items from inspections
  • Yard and Shop / Inventory
    • Keep shop and yard inventory clean and organized
    • Keep up on stock levels (Fluids, filters, and spare parts)
    • Work with other sites and YD 20 on shared parts stocking levels. (i.e., common cylinders)
  • Invoicing / Billing
    • Work Orders and Invoices
    • Process work orders and rebills in M+. Move Invoices to completed status.
    • Update weekly rental report for IHE, IHW.
    • Keep rental POs current with the customer
    • Assist with collecting monthly hours
    • Send out damage reports
  • Daily Operations / Communication
    • Have phone on 24/7 for service calls/machine breakdowns.
    • Communicate with all mechanics
    • Manage up/down report
    • Manage priorities of the sourcing agent
    • Schedule 3rd party repairs/damages when needed
  • Customer Service
    • Be professional and have a great attitude with all levels of customers
    • Solve customer problems

Required Skills and Abilities
  • Heavy equipment/mill service experience
  • Must be reliable and extremely trustworthy
  • Excellent organizational and time management skills
  • Strong multitasking skills
  • Attention to detail and accuracy
  • Advanced computer skills and strong Excel ability
  • Strong written and verbal communication skills

Work Environment
This job operates in a clerical office and mill setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands
Prolonged periods of sitting at a desk and working on a computer.

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