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Customer Manager Jobs in Chicago, IL (NOW HIRING)

INCPG

Customer Manager

Chicago, IL · On-site

Account Management/Customer Account Manager Account management/Customer Account Manager role for a great CPG company. 305 years CPG experience. Strong data experience. Working with one of the best ...

Acosta

Customer Manager (Natural Channel)

Oak Brook, IL · On-site

$57K - $71K/yr

Join our team as a Customer Manager and take charge of managing our principals' business within designated customer accounts. We are looking for experience in the natural / organic foods channel.

Ra

Customer Analytic Manager

Chicago, IL · On-site

Customer Analytics Manager Job Location: Anywhere in USA, Chicago, IL, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

Applied Systems, Inc.

Manager, Customer Support

Chicago, IL · On-site +1

$75K - $105K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

Fin

Manager, Customer Support

Chicago, IL · On-site

$109K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

You will be leading a high performing team of Technical Support Specialists and Technical Support Engineers while managing all aspects of delivering an exceptional customer experience for our ...

Mastercard, Inc.

Customer Education Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Customer Education Manager at Dynamic Yield by Mastercard, you will play a pivotal role in empowering our customers to maximize the value of our Products. Your primary responsibility will be ...

Applied Systems, Inc.

Manager, Customer Support

Chicago, IL · On-site

$75K - $105K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

Applied Systems, Inc.

Manager, Customer Support

Chicago, IL · On-site +1

$75K - $105K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

Applied Systems, Inc.

Manager, Customer Support

Chicago, IL · On-site +1

$75K - $105K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

OSI Group

FSQA Customer Support Manager

Aurora, IL · On-site

$46.94 - $70.42/hr

  • Retirement

The Manager-FSQA Customer Support role will serve as a resource to key customers by supporting North America Zone FSQA Directors, processing plants and other OSI functions by working directly with ...

OSI Group

FSQA Customer Support Manager

Aurora, IL · On-site

$97K/yr

  • Retirement

The Manager-FSQA Customer Support role will serve as a resource to key customers by supporting North America Zone FSQA Directors, processing plants and other OSI functions by working directly with ...

RJN Group

Client Manager

Downers Grove, IL · On-site

$98K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience with or familiarity with customer relationship management (CRM) software, GIS/asset management platforms, and social media preferred. • Strong time management and organizational skills ...

Recruitics UK

Client Manager

Chicago, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

OVERVIEW We are seeking a strategic, consultative Sr. Client Manager to help enterprise customers maximize the value of the Recruitics Talent Intelligence & Acquisition Platform. This role combines ...

RJN Group

Client Manager

Downers Grove, IL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Experience with or familiarity with customer relationship management (CRM) software, GIS/asset management platforms, and social media preferred. • Strong time management and organizational skills ...

Recruitics

Client Manager

Chicago, IL

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

OVERVIEW We are seeking a strategic, consultative Sr. Client Manager to help enterprise customers maximize the value of the Recruitics Talent Intelligence & Acquisition Platform. This role combines ...

recruitics

Client Manager

Chicago, IL · On-site

$50K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

OVERVIEW We are seeking a strategic, consultative Sr. Client Manager to help enterprise customers maximize the value of the Recruitics Talent Intelligence & Acquisition Platform. This role combines ...

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Showing results 1-20

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Chicago, IL

Customer Manager information

See Chicago, IL salary details

$34K

$68.1K

$110.2K

How much do customer manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer manager in Chicago, IL is $68,095.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $80,400.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Chicago, IL?

The most popular types of Customer jobs in Chicago, IL are:

What are popular job titles related to Customer Manager jobs in Chicago, IL?

For Customer Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Chicago, IL look for?

The top searched job categories for Customer Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Customer Manager jobs?

Cities near Chicago, IL with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $68,095 per year, or $32.7 per hour.

Customer Manager

INCPG

Chicago, IL • On-site

Other

Re-posted 21 days ago

Job description

Account Management/Customer Account Manager

Account management/Customer Account Manager role for a great CPG company. 305 years CPG experience. Strong data experience. Working with one of the best retailers in the nation. Great role! Great team! Chicago or Michigan/Milwaukee 30% travel COMPANY CAR!! Bonus and excellent base salary. Referral fees paid.

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