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Customer Manager Jobs in Cary, IL (NOW HIRING)

Customer Analytics Manager Job Location: Anywhere in USA, Chicago, IL, USA Job Level: Senior Level This is what you will do.. You will help to grow clients practice in the Communications, Media ...

Manager, Customer Support

Chicago, IL ยท On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

Manager, Customer Support

Chicago, IL ยท On-site

$109K - $130K/yr

You will be leading a high performing team of Technical Support Specialists and Technical Support Engineers while managing all aspects of delivering an exceptional customer experience for our ...

As the Customer Education Manager at Dynamic Yield by Mastercard, you will play a pivotal role in empowering our customers to maximize the value of our Products. Your primary responsibility will be ...

Manager, Customer Support

Chicago, IL ยท On-site

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

Manager, Customer Support

Chicago, IL ยท On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

Manager, Customer Support

Chicago, IL ยท On-site +1

$75K - $105K/yr

Position Overview We're seeking a Manager to join our Customer Support team in a remote role. Candidates based in the Chicago , Dallas , or Atlanta areas are preferred. In this role, you'll lead team ...

OVERVIEW We are seeking a strategic, consultative Sr. Client Manager to help enterprise customers maximize the value of the Recruitics Talent Intelligence & Acquisition Platform. This role combines ...

OVERVIEW We are seeking a strategic, consultative Sr. Client Manager to help enterprise customers maximize the value of the Recruitics Talent Intelligence & Acquisition Platform. This role combines ...

Demonstrated ability to provide quality customer/client engagement and relationship management * Demonstrated ability to successfully project manage several simultaneous portfolios with fluctuating ...

Join our Marketing Team as a Client Manager located in our Boston or Chicago office. We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal ...

Proxima Management Consultancy As part of the global leader Bain & Company, Proxima is an award-winning management consultancy specializing in procurement and supply chain. With vibrant offices in ...

Join our Marketing Team as a Client Manager located in our Boston or Chicago office. We are seeking a highly skilled professional who thrives in a fast-paced, deadline-driven environment. The ideal ...

Customer Success Manager

Chicago, IL ยท On-site

$87K - $103K/yr

Customer Success Manager Reports To: Director of Customer Success Location: Chicago Job Overview The Customer Success Manager is responsible for helping customers obtain the most value from Reveal ...

Customer Success Manager Reports To: Directorof CustomerSuccess Location:Chicago Job Overview The Customer Success Manager is responsible for helping customers obtain the most value from Reveal ...

Customer Success Manager

Chicago, IL ยท On-site

$87K - $103K/yr

Customer Success Manager Reports To: Director of Customer Success Location: Chicago Job Overview The Customer Success Manager is responsible for helping customers obtain the most value from Reveal ...

As the Customer Success Manager you will be responsible for developing customer relationships that promote retention and loyalty. Your job will be to work closely with customers to ensure they are ...

About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user ...

New

Customer Success Manager, Scale

Chicago, IL ยท On-site +1

$135K - $161K/yr

As a Scaled Customer Success Manager, you'll be the customer's trusted guide-helping them adopt and embed Fin's suite at scale, extracting real value, and scaling processes so more businesses succeed ...

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Showing results 1-20

Customer Manager information

See Cary, IL salary details

$33.5K

$67.1K

$108.5K

How much do customer manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer manager in Cary, IL is $67,054.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $79,100.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What job categories do people searching Customer Manager jobs in Cary, IL look for?

The top searched job categories for Customer Manager jobs in Cary, IL are:

What cities near Cary, IL are hiring for Customer Manager jobs?

Cities near Cary, IL with the most Customer Manager job openings:

Customer Analytic Manager

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Chicago, IL โ€ข On-site

Full-time

Re-posted 26 days ago


Job description

Company Description

About Client:

They help in transforming the leading organizations and communities around the world. Organizations infrastructure and culture is amazing. Best place!!

Job Description

Job Title: Customer Analytics Managerย 

Job Location: Anywhere in USA, Chicago, IL, USA

Job Level: Senior Levelย 

Job Description:ย 

This is what you will do..ย 

You will help to grow clients practice in the Communications, Media & Technology marketplaceย 

You will defining strategies, developing unique thought propositions, and communicating the power of data and analyticsย 

You will be leading and delivering large scale, complex client engagementsย 


We are looking for someone...ย 

Who holds 7+ years of experience in management consulting.ย 

Who holds 2+ years of experience Customer Analytics deliveryย 

Who holds 2+ years of experience in CRM Modeling, Reporting, Analyticsย 

who is experienced in predictive analytics tools

Qualifications

Who holds 7+ years of experience in management consulting.ย 

Who holds 2+ years of experience Customer Analytics deliveryย 

Who holds 2+ years of experience in CRM Modeling, Reporting, Analyticsย 

who is experienced in predictive analytics tools

Additional Information

All your information will be kept confidential according to EEO guidelines.