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Remote Inbound Customer Service Jobs in Chicago, IL

Kramer Media Inc.

Be Seen First

High-Ticket Sales Closer (Remote | Inbound Calls)

Chicago, IL · Remote

$10K - $20K/mo

Comfortable working with basic tools (calendar, CRM, project management software) Full-time ... You prefer inbound conversations over cold outreach * You want clear systems instead of guessing ...

Liveops

Remote Customer Service Agent

Gary, IN · Remote

$15.50 - $20.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Crown Point, IN · Remote

$14.75 - $19.75/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Agent

Hammond, IN · Remote

$15 - $20/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Handle inbound and/or outbound customer service calls. * Assess customer needs and resolve ...

Liveops

Remote Customer Service Representative

Gary, IN · Remote

$20/hr

Experience taking inbound and outbound calls. * Computer skills, including navigating multiple systems and documenting call notes. * Strong communication skills and the ability to connect with ...

Camping World

Customer Service Agent

Island Lake, IL · Remote

$15.25 - $20.50/hr

This customer service agent position will handle heavy inbound calls relating to concerns ... This fully remote, full-time position allows you to work a flexible schedule with some traditional ...

Camping World

Customer Service Agent

Island Lake, IL · Remote

$15.25 - $20.50/hr

This customer service agent position will handle heavy inbound calls relating to concerns ... This fully remote, full-time position allows you to work a flexible schedule with some traditional ...

Travel by Tilly

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

WEX

Customer Service Specialist

Chicago, IL · Remote

$17.50 - $23.25/hr

This role is responsible for answering inbound inquiries regarding account maintenance, billing ... Remote Work Requirements : This is a work from home position requiring a professional, private, and ...

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Remote Inbound Customer Service information

See Chicago, IL salary details

$10

$17

$26

How much do remote inbound customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote inbound customer service in Chicago, IL is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is a Remote Inbound Customer Service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What are the key skills and qualifications needed to thrive as a Remote Inbound Customer Service Representative, and why are they important?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

What are popular job titles related to Remote Inbound Customer Service jobs in Chicago, IL? For Remote Inbound Customer Service jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service jobs in Chicago, IL look for? The top searched job categories for Remote Inbound Customer Service jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Inbound Customer Service jobs? Cities near Chicago, IL with the most Remote Inbound Customer Service job openings:
Remote Inbound Customer Service jobs near you
Infographic showing various Remote Inbound Customer Service job openings in Chicago, IL as of June 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $35,501 per year, or $17.1 per hour.

High-Ticket Sales Closer (Remote | Inbound Calls)

Kramer Media Inc.

Chicago, IL • Remote

$10K - $20K/mo

Full-time

Posted 9 days ago

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Job description

Kramer Media is a 15-year-established coaching company that partners with leading brands in the dating, health, and finance industries. Through proven coaching programs, we help people improve their relationships, health, confidence, and financial direction.


We’re expanding our remote sales team and are looking for reliable, coachable sales professionals who want steady inbound call volume, clear systems, and the opportunity to earn based on performance—without prospecting or booking calls.

Role Overview

As a High-Ticket Sales Closer, you’ll speak with qualified prospects on pre-booked inbound calls, walk them through a structured consultative process, and help them decide whether our coaching programs are the right fit.


You’ll represent our partner brands on calls (white-labeled) and work within established scripts, processes, and training—while receiving ongoing feedback and support from leadership.

This role is collaborative and well-supported, not commission chaos or lone-wolf selling.

What You’ll Be Closing

  • Markets: Dating, Health, Finance
  • Offer Price: $4,900 (payment plans available)
  • Call Type: Warm and hot inbound calls
  • Daily Call Volume: Approximately 6–7 calls per day

Compensation & Earnings

  • Commission: 10% per sale
  • Typical Monthly Earnings: $10,000–$20,000+
  • Monthly Performance Bonuses: $2,000–$10,000
  • No commission cap
  • Paid monthly on collected revenue

Your income is directly tied to closed sales, with consistent opportunity provided.

What We Provide

  • 100% inbound, pre-booked calls
  • No prospecting or call setting required
  • Established scripts, offers, and fulfillment
  • Structured 5-day onboarding and training
  • Ongoing call reviews and coaching
  • Clear expectations and workflows
  • Remote work with flexible structure

Qualifications

  • At least 3 months of sales experience (phone or Zoom preferred)
  • Comfortable having structured sales conversations
  • Open to coaching and feedback
  • Organized, dependable, and punctual
  • Able to follow SOPs and manage daily call flow
  • Comfortable working with basic tools (calendar, CRM, project management software)

Full-time availability (40 hours per week) required.

What Makes This Role a Good Fit

  • You prefer inbound conversations over cold outreach
  • You want clear systems instead of guessing what to say
  • You value support, feedback, and consistency
  • You’re looking for a long-term role with growth potential

You’ll be helping people make meaningful decisions—while building a steady, uncapped income.

Ready to Apply?

Apply only if you’re genuinely interested and available to start.

Selected applicants will be contacted by email within 48 hours. If you don’t hear back, we’ve decided to move forward with other candidates.


Click Apply Now to apply for the High-Ticket Closer role with Kramer Media.