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Remote Inbound Customer Service Jobs in Lake Forest, IL

Kramer Media Inc.

Be Seen First

Remote Inbound Sales Closer - High-Ticket Coaching

Chicago, IL · Remote

$10K - $20K/mo

Maintain accurate CRM notes and follow established processes * Participate in ongoing coaching and ... remote sales position with qualified inbound opportunities, structured training, and uncapped ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Remote Inbound Customer Service information

See Lake Forest, IL salary details

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How much do remote inbound customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote inbound customer service in Lake Forest, IL is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.08 per hour, depending on experience, location, and employer.

What are common challenges faced by remote inbound customer service representatives, and how can they be managed?

Remote inbound customer service representatives often face challenges such as maintaining clear communication without face-to-face interaction, managing time effectively in a home environment, and handling high call volumes. To overcome these, it's important to set up a dedicated workspace, use company-provided tools for collaboration, and practice active listening to ensure customer satisfaction. Regular virtual meetings with the team and ongoing training can also help build skills and foster a sense of connection despite the remote setting.

What is a remote inbound customer service representative?

A Remote Inbound Customer Service representative is a professional who assists customers over the phone, email, or chat from a location outside of a traditional office, usually from home. Their main responsibility is to handle incoming customer inquiries, resolve issues, and provide information about products or services. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. Remote inbound customer service representatives are often employed by companies in various industries to ensure customer satisfaction and support.

What skills and qualifications are needed to thrive as a remote inbound customer service representative?

To thrive as a Remote Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic computer proficiency is typically required. Patience, active listening, and adaptability help set top performers apart when addressing diverse customer needs remotely. These skills and qualities are vital for ensuring customer satisfaction, resolving issues efficiently, and maintaining a positive company reputation.

What is the difference between Remote Inbound Customer Service vs Remote Outbound Customer Service?

AspectRemote Inbound Customer ServiceRemote Outbound Customer Service
Primary RoleAssist customers with inquiries, support, and problem resolutionReach out to customers for sales, surveys, or follow-ups
Work EnvironmentCustomer support centers, home officesSales or survey campaigns, home offices
Required SkillsCommunication, problem-solving, patiencePersuasion, sales techniques, communication
Common CertificationsCustomer service certifications, communication skillsSales training, persuasion skills

Remote Inbound Customer Service involves assisting customers with their questions and issues, focusing on support and problem resolution. In contrast, Remote Outbound Customer Service primarily involves proactively reaching out to customers for sales, surveys, or follow-up purposes. Both roles often require strong communication skills and may share similar certifications, but their main functions differ significantly.

What are popular job titles related to Remote Inbound Customer Service jobs in Lake Forest, IL? For Remote Inbound Customer Service jobs in Lake Forest, IL, the most frequently searched job titles are:
What job categories do people searching Remote Inbound Customer Service jobs in Lake Forest, IL look for? The top searched job categories for Remote Inbound Customer Service jobs in Lake Forest, IL are:
What cities near Lake Forest, IL are hiring for Remote Inbound Customer Service jobs? Cities near Lake Forest, IL with the most Remote Inbound Customer Service job openings:
Remote Inbound Customer Service jobs near you

Remote Inbound Sales Closer - High-Ticket Coaching

Kramer Media Inc.

Chicago, IL • Remote

$10K - $20K/mo

Full-time

Posted 22 days ago

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Job description

Join an Established Remote Sales Team
Kramer Media is a well-established coaching company with over 15 years of success. We partner with respected brands in the relationship, health, and personal development industries, connecting qualified clients with coaching programs that help them achieve meaningful results.

We're looking for motivated sales professionals who enjoy consultative conversations, thrive in a structured environment, and want a steady flow of qualified appointments instead of spending time prospecting.
If you're looking for a remote closing position where you can focus on selling—not finding leads—this could be an excellent fit.


What You'll Do
As a Remote Sales Consultant, you'll meet with qualified prospects who have already booked appointments after expressing interest in one of our coaching programs.

Your role is to:

  • Conduct scheduled Zoom sales consultations
  • Build rapport and uncover each prospect's goals
  • Follow a proven sales framework
  • Recommend the appropriate coaching program when it's a good fit
  • Maintain accurate CRM notes and follow established processes
  • Participate in ongoing coaching and call reviews

You'll represent our partner brands professionally while receiving continuous support from an experienced leadership team.


What You'll Sell

  • Premium coaching programs
  • Average investment: $4,900
  • Flexible payment options available
  • Industries include relationships, health, and personal development


What We Offer

  • Qualified inbound appointments provided daily
  • No cold calling
  • No lead generation
  • No appointment setting
  • Proven sales process and scripts
  • Comprehensive onboarding program
  • Weekly coaching and performance feedback
  • Fully remote position
  • Flexible work environment
  • Long-term opportunity with an established company


Compensation

This is a commission-based position with significant earning potential.

  • 10% commission on every sale
  • Typical earnings: $10,000-$20,000+ per month
  • Monthly performance bonuses ranging from $2,000-$10,000
  • Unlimited earning potential
  • Monthly payouts based on collected revenue

Top performers consistently earn well into five figures each month.


We're Looking For Someone Who

  • Has at least 3 months of phone or Zoom sales experience
  • Communicates confidently and professionally
  • Is coachable and eager to improve
  • Can follow established systems and processes
  • Is dependable, organized, and self-motivated
  • Is comfortable using CRMs and online collaboration tools
  • Is available full-time (40 hours per week)


You'll Enjoy This Role If You...

  • Prefer warm conversations over cold outreach
  • Want appointments already on your calendar
  • Like having clear expectations and proven systems
  • Enjoy helping people make important decisions
  • Want consistent coaching to improve your results
  • Are looking for a long-term remote sales opportunity


Apply Today

If you're looking for a remote sales position with qualified inbound opportunities, structured training, and uncapped earning potential, we'd love to hear from you.

Qualified applicants will typically receive an email response within 48 hours.