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Customer Service Rep Jobs in Romeoville, IL (NOW HIRING)

Customer Service Rep

Chicago, IL

$16.50 - $22.50/hr

Customer Service Representative National Hose, a Singer Industrial Company, is searching for a Customer Service Representative in Earth City, IL. Singer Industrial is one of America's largest ...

CSR

Addison, IL · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) - Gift Card Manufacturing We're looking for a Customer Service Representative to support customers and internal teams throughout the gift card production process.

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Customer Service Representative

West Chicago, IL · Hybrid

$16.25 - $22.25/hr

Customer Services Representative A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and ...

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Customer Service Rep information

See Romeoville, IL salary details

$10

$19

$27

How much do customer service rep jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for customer service rep in Romeoville, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How can I make 2000 a week working from home?

A customer service representative can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience in specialized areas like technical support or sales. Increasing income may also involve developing skills in CRM tools, achieving performance targets, and working for companies that offer competitive pay or bonuses. However, reaching this income level typically requires consistent effort, experience, and sometimes additional certifications.

What does a Customer Service Representative do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

How to make 80000 a year working from home?

A customer service representative can earn $80,000 annually by gaining extensive experience, working for high-paying companies, and handling complex or specialized support roles. Developing strong communication skills, proficiency with customer management tools, and working flexible hours can also increase earning potential, especially with performance-based bonuses or commissions.

What job makes $10,000 a month without a degree?

A customer service representative typically does not earn $10,000 a month without additional experience or specialized skills. High earnings in customer service roles are usually associated with management positions, sales, or working in high-demand industries, often requiring strong communication skills and experience rather than formal degrees.

How does a Customer Service Rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

How do I become a customer service rep?

To become a customer service representative, candidates typically need a high school diploma or equivalent. Relevant skills include communication, problem-solving, and familiarity with customer service software; some roles may require prior experience or certifications. On-the-job training is common, and strong interpersonal skills are essential for success in this role.
What are the most commonly searched types of Customer Service Rep jobs in Romeoville, IL? The most popular types of Customer Service Rep jobs in Romeoville, IL are:
What are popular job titles related to Customer Service Rep jobs in Romeoville, IL? For Customer Service Rep jobs in Romeoville, IL, the most frequently searched job titles are:
What cities near Romeoville, IL are hiring for Customer Service Rep jobs? Cities near Romeoville, IL with the most Customer Service Rep job openings:
Infographic showing various Customer Service Rep job openings in Romeoville, IL as of June 2026, with employment types broken down into 1% Locum Tenens, 20% Full Time, 66% Part Time, 1% Temporary, and 12% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $39,864 per year, or $19.2 per hour.
Customer Service Representative

$18 - $22/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago


Job description

Customer Service Representative

One of our growing manufacturing clients in Addison IL, is seeking a Customer Service Representative to join their team. This is an excellent opportunity for a detail-oriented and customer-focused individual looking to gain experience in a professional setting.

Customer Service Representative Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a professional and timely manner
  • Process orders, returns, and exchanges accurately using Salesforce and SAP
  • Maintain and update customer records with attention to detail
  • Troubleshoot customer concerns and collaborate with internal teams to resolve issues
  • Ensure customer satisfaction by providing clear and effective communication
  • Support additional administrative and customer service-related tasks as needed

Customer Service Representative Requirements:

  • 1-2 years of customer service experience
  • Familiarity with Salesforce and SAP (preferred, but training can be provided)
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication skills

Pay + Benefits:

  • Compensation: $18-22/hr
  • Benefits Available include:
    • Paid Vacation, Sick and Holidays
    • 401k plan – w/ matching
    • 100% Health, Vision, and Dental coverage
    • 50% of Health, Vision and Dental coverage for any dependent

If you are looking to start your career in customer service with a stable and growing company, we encourage you to apply today!


LaSalle Network logo

About LaSalle Network

Sourced by ZipRecruiter

LaSalle Network is the leading provider of professional staffing and recruiting services. LaSalle has worked with more than 10,000 companies, ranging from Fortune 500s to start ups. With units specializing in accounting and finance, administrative, marketing, executive search, technology, supply chain, healthcare revenue cycle, call center, and human resources, LaSalle serves companies of all sizes and across all industries.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Chicago, IL, US

Year founded

1998