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Customer Service Rep Jobs in Romeoville, IL (NOW HIRING)

Singer Industrial

Customer Service Rep

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative National Hose, a Singer Industrial Company, is searching for a Customer Service Representative in Earth City, IL. Singer Industrial is one of America's largest ...

Optimum Card Solutions LLC

CSR

Addison, IL · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) - Gift Card Manufacturing We're looking for a Customer Service Representative to support customers and internal teams throughout the gift card production process.

MSLGROUP

Customer Service Representative

West Chicago, IL · On-site

$16.25 - $22.25/hr

Customer Services Representative A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and ...

U-Haul

Customer Service Representative

Flossmoor, IL · On-site

$15 - $24.68/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Romeoville, IL

Customer Service Rep information

See Romeoville, IL salary details

$10

$19

$27

How much do customer service rep jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for customer service rep in Romeoville, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How can I make 2000 a week working from home?

A customer service representative can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience in specialized areas like technical support or sales. Increasing income may also involve developing skills in CRM tools, achieving performance targets, and working for companies that offer competitive pay or bonuses. However, reaching this income level typically requires consistent effort, experience, and sometimes additional certifications.

What does a Customer Service Representative do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

How to make 80000 a year working from home?

A customer service representative can earn $80,000 annually by gaining extensive experience, working for high-paying companies, and handling complex or specialized support roles. Developing strong communication skills, proficiency with customer management tools, and working flexible hours can also increase earning potential, especially with performance-based bonuses or commissions.

What job makes $10,000 a month without a degree?

A customer service representative typically does not earn $10,000 a month without additional experience or specialized skills. High earnings in customer service roles are usually associated with management positions, sales, or working in high-demand industries, often requiring strong communication skills and experience rather than formal degrees.

How does a Customer Service Rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

How do I become a customer service rep?

To become a customer service representative, candidates typically need a high school diploma or equivalent. Relevant skills include communication, problem-solving, and familiarity with customer service software; some roles may require prior experience or certifications. On-the-job training is common, and strong interpersonal skills are essential for success in this role.
What are the most commonly searched types of Customer Service Rep jobs in Romeoville, IL? The most popular types of Customer Service Rep jobs in Romeoville, IL are:
What are popular job titles related to Customer Service Rep jobs in Romeoville, IL? For Customer Service Rep jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep jobs in Romeoville, IL look for? The top searched job categories for Customer Service Rep jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Customer Service Rep jobs? Cities near Romeoville, IL with the most Customer Service Rep job openings:
Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Romeoville, IL as of June 2026, with employment types broken down into 37% Full Time, 61% Part Time, and 2% Temporary. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,864 per year, or $19.2 per hour.

Customer Service Rep

Singer Industrial

Chicago, IL • On-site

$16.50 - $22.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative

National Hose, a Singer Industrial Company, is searching for a Customer Service Representative in Earth City, IL. Singer Industrial is one of America's largest Industrial Distributors with a North American footprint of approximately 100 locations with over 1,400 employees. Singer Industrial strives to efficiently improve customer productivity with innovative industrial solutions, while providing employee growth and opportunity. We serve a diverse market portfolio including petrochemical, oil/gas, food & beverage, OE equipment, marine, MRO, construction, rental supply, and power generation. We do this with a robust line of fluid power, hose & fittings, belts, seals & gaskets, pneumatic and automation products, and services.

The primary responsibility of the Customer Service Representative position is to provide timely and professional customer service to National Hose customers, while supporting sales through effective communication, excellent organization and time management skills.

Duties/Responsibilities:

  • Data entry of customer orders, conversion of quotes into orders and billing utilizing the Electronic Resource Planning (ERP) system.
  • Work closely with purchasing to complete stocking and special orders to consolidate purchases and shipping.
  • Monitor and verify that purchase orders are confirmed for delivery, record information into the ERP system.
  • Acknowledge and confirm to customer and vendor that orders are placed.
  • Utilize open order reports to monitor and follow-up on customer orders.
  • Verify customer pricing based on quotes and customer history; request customer purchase order adjustments and authorization as needed prior to processing order.
  • Assist Customer Service Representative (CSR) in process improvements and participate in ongoing training classes.
  • Correspond with customers and vendors regarding open orders, account information, invoices and assist with customer/vendor complaint resolution.
  • Support Service and Sales Department as needed to ensure excellent customer service levels and productivity levels.
  • Answer overflow call volume for CSR from all company locations to ensure all customers are assisted.
  • Other duties as assigned by Management.

Skills and Qualifications:

  • Exceptional Customer Service
  • Strong Communication Skills (written & verbal)
  • Problem Solving; Attention to Detail
  • Computer Experienced (Numeric Key and Accuracy)
  • Office Equipment Usage
  • Ability to Multitask & Prioritize
  • Works Well Under Pressure with Frequent Interruptions
  • Dedication to Excellence

At Singer Industrial, we believe our employees are what's most important, therefore we offer a complete benefits package including but not limited to: Health and Wellness, HSA, FSA, Dental, Vision, Life Insurance, Long-Term and Short-Term Disability, 401(K) matching, and PTO.

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