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Customer Service Rep Jobs in Romeoville, IL (NOW HIRING)

Vixxo

Customer Service Representative

Lombard, IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will be part of a growing team of 800 associates who operate out of 12 service centers throughout the US and Canada. We are dedicated to providing best-in ...

FastSigns

Customer Service Representative

Villa Park, IL · On-site

$18 - $19/hr

Training & development FASTSIGNS #100501 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing ...

Circle K

Customer Service Representative

Naperville, IL

$16 - $21.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Chicago, IL

$16.50 - $22.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Bridgeview, IL · On-site

$16.25 - $22.25/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Vixxo

Customer Service Representative

Lombard, IL · On-site

$15.75 - $21.50/hr

As a Customer Service Representative, you will be part of a growing team of 800 associates who operate out of 12 service centers throughout the US and Canada. We are dedicated to providing best-in ...

U-Haul

Customer Service Representative

Chicago, IL · On-site

$17.05 - $18.50/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Oswego, IL

$15.25 - $20.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Circle K

Customer Service Representative

Chicago, IL

$16.50 - $22.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Showing results 41-60

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Romeoville, IL

Customer Service Rep information

See Romeoville, IL salary details

$10

$19

$27

How much do customer service rep jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for customer service rep in Romeoville, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Romeoville, IL?

The most popular types of Customer Service Rep jobs in Romeoville, IL are:

What are popular job titles related to Customer Service Rep jobs in Romeoville, IL?

For Customer Service Rep jobs in Romeoville, IL, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Romeoville, IL look for?

The top searched job categories for Customer Service Rep jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Customer Service Rep jobs?

Cities near Romeoville, IL with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Romeoville, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,864 per year, or $19.2 per hour.

Customer Service Representative

Gerald Auto Group

Naperville, IL

$17 - $19/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

Customer Service Representative

ARE YOU SICK OF?

  • Managers who don't care about you?
  • Working for a company that's not focused on taking care of the customer?
  • Working in a job with no future?

We want to talk with people who are sick of their current working conditions.  Join our growing team of professionals at the Gerald Collision Center and get started on a great career with a great company. 

Customer Service Representative - Full-time

As a Gerald Collision Center CSR, you will be the voice and face of our collision center, so we need someone with a winning attitude and a professional appearance. To be a success in this position you will need to be reliable, professional, be client focused, and have great attention to detail.

Essential Functions

  • Welcome clients and visitors and direct to appropriate personal for estimates and vehicle pick up.
  • Perform clerical duties such as data entry, filing, and scanning documents.
  • Assist in the ordering, receiving, stocking and distribution of supplies.
  • Diffuse client concerns and direct them to the appropriate team member for assistance
  • Other duties as assigned

Competencies

  • Customer/Client Focus
  • Attention to Detail
  • Personal Responsibility/Credibility
  • Communication and Collaboration Skills
  • Computer proficiency

Schedule

  • Monday-Friday: 8:00 AM - 5:00 PM

Additional Requirements

  • Must be able to pass a background check and drug screening.
  • Professional demeanor and reliable attendance are required.
  • High school diploma or equivalent required.

Benefits

  • Pay range for this position: $17.00 - $19.00 (Exact compensation may vary based on several factors including, but not limited to, skills, experience, and education)
  • Available Benefits include medical insurance, with HSA options that include employer contribution to your HSA, Dental Insurance, Vision Insurance, Life Insurance
  • Paid Maternity Leave
  • PTO after 90 days of employment
  • Vacation up to three weeks depending upon years of service
  • 401k retirement account with annual lucrative employer match 
  • Ancillary supplemental products available

About Us

The Gerald Auto Group has been a trusted name in the Chicagoland automotive industry since the 1930s. Our reputation is built on treating our customers and employees with honesty and respect. When you join our team, you join a family committed to excellence, growth, and long-term success.

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