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Customer Service Representative Jobs in Romeoville, IL

Optimum Card Solutions LLC

CSR

Addison, IL · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) - Gift Card Manufacturing We're looking for a Customer Service Representative to support customers and internal teams throughout the gift card production process.

Insperity

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

We are seeking a Customer Service Representative who thrives in a fast-paced environment and enjoys building strong relationships with customers. In this role, you'll serve as a trusted point of ...

King Heating Cooling and Plumbing

Be Seen First

Customer Service Representative CSR

Tinley Park, IL · On-site

$16 - $20/hr

Due to rapid growth, we are looking to add a top of the line Customer Service Representative to our team. You will be responsible for helping customers by providing product and service information ...

Insperity

Customer Service Representative

Chicago, IL

$16.50 - $22.50/hr

We are seeking a Customer Service Representative who thrives in a fast-paced environment and enjoys building strong relationships with customers. In this role, you'll serve as a trusted point of ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Romeoville, IL

Customer Service Representative information

See Romeoville, IL salary details

$10

$19

$27

How much do customer service representative jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for customer service representative in Romeoville, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Customer Service Representatives typically do not earn $4,000 weekly without advanced experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, and sometimes licensing or certifications. Most jobs paying this amount without a degree are in sales or commission-based positions with high performance potential.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

How can I make 2000 a week working from home?

A Customer Service Representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing income may involve handling high-volume calls, working for multiple clients, or taking on overtime shifts, often through remote call centers or freelance platforms.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What's the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like technology, finance, and healthcare. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Romeoville, IL? The most popular types of Customer Service Representative jobs in Romeoville, IL are:
What are popular job titles related to Customer Service Representative jobs in Romeoville, IL? For Customer Service Representative jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Romeoville, IL look for? The top searched job categories for Customer Service Representative jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Customer Service Representative jobs? Cities near Romeoville, IL with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Romeoville, IL as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,864 per year, or $19.2 per hour.

Customer Service Representative

SUBURBAN TEAMSTERS OF NORTHERN ILLI

West Chicago, IL

$16.25 - $22.25/hr

Full-time

Medical, Retirement

Re-posted 16 days ago

Job description

Company Description

The Suburban Teamsters of Northern Illinois Welfare and Pension Funds are a set of employee benefit plans that provide health and welfare as well as retirement benefits to eligible participants and their dependents of Teamster Local Unions 179, 330, and 673.

Role Description

This is a full-time in-office role for a Customer Service Representative, located in West Chicago, IL. The Customer Service Representative will be responsible for providing exceptional participant support in addition to handling inquiries and resolving issues for participants as well as providers. Daily tasks include responding to participant and provider queries, maintaining detailed records of interactions, and updating participant and provider records through our data portal.

Qualifications

  • Proficiency in Office360 (Primarily Excel and Word)
  • Customer Service Representatives and Customer Service Skills
  • Customer Support, Customer Satisfaction, and Customer Experience Skills
  • Excellent Interpersonal and Communication Skills
  • Ability to Multitask and Manage Time Effectively
  • Experience in Taft-Hartley Funds is Recommended but Not Required