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Customer Service Representative Internship Jobs in Romeoville, IL

Copart, Inc.

Customer Service Representative

Chicago, IL · On-site

$20.03 - $22.58/hr

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers ...

Dacotah Bank

Customer Service Representative

Morris, IL · On-site

$15.50 - $21/hr

As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. In this role, you will be ...

U-Haul

Customer Service Representative

Steger, IL · On-site

$15 - $16/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Romeoville, IL · On-site

$15 - $16/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

U-Haul

Customer Service Representative

Flossmoor, IL · On-site

$15.40 - $17.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

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Customer Service Representative Internship information

See Romeoville, IL salary details

$10

$19

$27

How much do customer service representative internship jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer service representative internship in Romeoville, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What is a customer service representative internship?

A Customer Service Representative Internship is a temporary, entry-level position designed to give students or recent graduates hands-on experience in handling customer inquiries, resolving complaints, and supporting customer needs. Interns typically learn how to communicate professionally, use customer relationship management (CRM) software, and manage various customer service channels such as phone, email, or chat. This internship helps individuals develop important skills like problem-solving, active listening, and teamwork, which are valuable for future careers in customer service or related fields. It also offers the opportunity to understand company products and services while working alongside experienced professionals.

What are the typical responsibilities of a customer service representative intern?

As a Customer Service Representative Intern, you’ll often handle customer inquiries via phone, email, or chat, assist with order processing, and help resolve basic issues under the guidance of experienced team members. You may also participate in team meetings, contribute to improving customer service processes, and document customer interactions in the company’s CRM system. These tasks not only help you develop communication and problem-solving skills but also support the team in providing consistent, high-quality service to customers.

What are the key skills and qualifications needed to thrive as a customer service representative intern?

To thrive as a Customer Service Representative Intern, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or current enrollment in a relevant degree program. Familiarity with CRM software, ticketing systems, and office productivity tools is commonly expected. Active listening, patience, and a positive attitude are standout soft skills that help manage customer interactions effectively. These skills and qualities are crucial for building customer satisfaction, resolving issues efficiently, and contributing positively to the team environment.

What are the most commonly searched types of Customer Service Representative jobs in Romeoville, IL?

The most popular types of Customer Service Representative jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Customer Service Representative Internship jobs?

Cities near Romeoville, IL with the most Customer Service Representative Internship job openings:

Customer Service Representative Internship jobs near you

Customer Service Representative (CSR)

Carousel Checks Inc.

Palos Hills, IL

$17 - $21/hr

Full-time

Posted 26 days ago

Job description

Customer Service Representative (CSR)

The Customer Service Representative is primarily responsible for managing all customer interactions and follow-up activities, ensuring a positive customer experience before, during, and after each purchase. This role requires strong communication skills, professionalism, and the ability to multitask in a fast-paced environment while maintaining a customer-focused approach. The ideal candidate will excel at resolving customer concerns, processing orders, and building customer loyalty through exceptional service.

Primary Job Responsibilities

Core duties and responsibilities include the following:

  • Handles inbound and outbound customer calls in a professional and timely manner.
  • Engages with customers through live chat and email communication channels.
  • Processes customer orders and re-orders accurately and efficiently.
  • Promotes and solicits sales of new or additional products when appropriate. [
  • Answers customer questions regarding products, services, and ordering processes.
  • Makes corrections to existing orders and updates customer information as needed.
  • Resolves concerns related to current orders, shipping issues, and product delivery.
  • Reviews order information, shipping details, and customer data across multiple systems and web-based platforms.
  • Assists customers before, during, and after their purchases to ensure complete satisfaction.
  • Performs other related duties as assigned.
Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

  • Professional and customer-focused demeanor.
  • Strong active listening and interpersonal skills.
  • Analytical mindset with strong problem-solving abilities.
  • High attention to detail and accuracy.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple tasks and prioritize effectively.
  • Proficiency in Microsoft Office applications, Gmail, and web-based systems.
  • Strong time management and organizational skills.
  • Sound judgment and decision-making abilities.
  • Dependable and reliable work ethic.
Qualifications
  • Associate's degree or higher preferred.
  • Strong customer service background required.
  • Prior leadership or management experience preferred.
Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer.
  • Ability to communicate effectively via phone, chat, and email throughout the workday.

Pay Range: $17-$21/hour. This is a full-time, non-exempt position.

General Schedule: 8:30 AM to 5:00 PM

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