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Customer Service Representative Jobs in Romeoville, IL

U-Haul

Customer Service Representative

Flossmoor, IL

$15 - $24.68/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Digitas

Customer Service Representative

West Chicago, IL · Hybrid

$16.25 - $22.25/hr

Customer Services Representative Company description A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to ...

King Heating Cooling and Plumbing

Be Seen First

Customer Service Representative CSR

Frankfort, IL · On-site

$16 - $20/hr

Due to rapid growth, we are looking to add a top of the line Customer Service Representative to our team. You will be responsible for helping customers by providing product and service information ...

flexco

Customer Service Representative

Downers Grove, IL · On-site

$16 - $21.75/hr

Customer Service Representatives at Flexco have a labor grade of DG11. Internal employees must be in good standing with Flexco and inform their manager, prior to applying. Purpose: The Customer ...

flexco

Customer Service Representative

Downers Grove, IL · On-site

$16 - $21.75/hr

Customer Service Representatives at Flexco have a labor grade of DG11. Internal employees must be in good standing with Flexco and inform their manager, prior to applying. Purpose: The Customer ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Romeoville, IL

Customer Service Representative information

See Romeoville, IL salary details

$10

$19

$27

How much do customer service representative jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for customer service representative in Romeoville, IL is $19.17, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.35 per hour, depending on experience, location, and employer.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What job makes $10,000 a month without a degree?

A Customer Service Representative typically does not earn $10,000 a month without additional experience or specialized skills. High earnings in customer service roles are uncommon without management responsibilities, sales commissions, or working in high-paying industries, and most such roles require relevant experience or certifications. Achieving this income level usually involves advanced roles or supplementary income sources beyond standard customer service positions.

How can I make 2000 a week working from home?

A Customer Service Representative can earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized tools or certifications. Achieving this income level may involve handling high call volumes, working for companies with higher pay rates, or taking on additional shifts or roles with performance bonuses.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What's the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, client relations directors, or technical support managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, strong communication skills, and industry-specific knowledge or certifications.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Romeoville, IL? The most popular types of Customer Service Representative jobs in Romeoville, IL are:
What are popular job titles related to Customer Service Representative jobs in Romeoville, IL? For Customer Service Representative jobs in Romeoville, IL, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Romeoville, IL look for? The top searched job categories for Customer Service Representative jobs in Romeoville, IL are:
What cities near Romeoville, IL are hiring for Customer Service Representative jobs? Cities near Romeoville, IL with the most Customer Service Representative job openings:
Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Romeoville, IL as of June 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, and 7% Remote job distribution, with an average salary of $39,864 per year, or $19.2 per hour.
Customer Service Representative

Customer Service Representative

Waste Connections

Aurora, IL • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 16 days ago

Waste Connections rating

7.3

Company rating: 7.3 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

25th of 71 rated recycling and waste

Job description

Job Description
Waste Connections is a leading integrated waste services company providing solid waste collection, disposal, transfer, and recycling services across the U.S. and Canada. We take pride in being a different kind of company with a culture built on trust, empowerment, and community impact.
Our team members are self-directed, solutions-oriented, and committed to making a positive difference every day-both in their careers and in the communities we serve.
If you're looking for a customer service role with stability, growth, purpose, and a supportive culture, this is the place for you.
About the Customer Service Representative Role
As a Customer Service Representative (CSR) at Waste Connections, you'll play a critical role in supporting our customers and ensuring safety and service excellence for our drivers and our communities.
Key Responsibilities
  • Handle a high volume of incoming customer calls with professionalism and accuracy.
  • Process customer requests including new service setup, service changes, and service discontinuations.
  • Accept customer payments and assist with billing questions or account updates.
  • Collaborate with internal teams and customers to determine service needs and resolve issues.
  • Provide safe, cost-effective, environmentally responsible solutions to customer service concerns.

What We're Looking For
  • 2+ years of high-volume customer service experience
  • Proficiency with Microsoft Word, Excel, and Outlook
  • Strong verbal and written communication skills
  • A proactive mindset and dedication to customer satisfaction
  • Ability to problem-solve and work in a fast-paced environment
  • Bilingual in Spanish and English is a plus

What You'll Get From Us
  • Competitive Pay: $20 per hour
  • 401(k) with company match - invest in your future
  • Comprehensive healthcare benefits including Medical, Dental, and Vision
  • Employee Perks & Programs:
    • Mental Health Employee Assistance Program
    • Emergency Travel Assistance
    • Prepaid Legal Plan
    • Employee Stock Purchase Plan
    • Scholarship opportunities for children
    • Employee Relief Fund for financial emergencies
  • Insurance Coverage: Life Insurance, Short-Term Disability, and Long-Term Disability

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

What Waste Connections employees say

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