ZipRecruiter

Log In

1

Customer Service Coordinator Jobs in Romeoville, IL

Penske

Customer Service Coordinator

West Chicago, IL · On-site

$26/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...

Penske

Customer Service Coordinator

West Chicago, IL · On-site

$26/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...

Penske

Customer Service Coordinator

West Chicago, IL · On-site

$26/hr

A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop work plan. Major ...

LeafHome

Customer Service Coordinator

Lombard, IL

$21/hr

The Customer Care Coordinator handles customer inbound and outbound calls, primarily with customers ... Provide excellent customer service during all inbound/outbound phone calls while maintaining ...

Middleground It

Service Coordinator

Chicago, IL · On-site

$20.25 - $25.75/hr

Act as the single point of contact to the customer for all types of service requests * Coordination of all IT support groups to ensure maximum utilization of billable resources * Pre-process service ...

Middleground It

Service Coordinator

Chicago, IL · On-site

$20.25 - $25.75/hr

Act as the single point of contact to the customer for all types of service requests * Coordination of all IT support groups to ensure maximum utilization of billable resources * Pre-process service ...

Middleground Technologies

Service Coordinator

Chicago, IL · On-site

$20.25 - $25.75/hr

Act as the single point of contact to the customer for all types of service requests Coordination of all IT support groups to ensure maximum utilization of billable resources Pre-process service ...

EssilorLuxottica SA

Service Coordinator

Frankfort, IL · On-site

$19.50 - $24.50/hr

The Service Coordinator creates a collaborative, customer-focused work environment that promotes teamwork, continuous improvement, operational accuracy, & service excellence. Major Duties ...

Brabazon

Service Coordinator-2

Romeoville, IL · On-site

$20.25 - $25.50/hr

The Service Coordinator-2 interacts with our customers to provide excellent customer service and works closely with the Service Manager, Service Coordinator and technicians to keep the service ...

GBT Foods, Inc.

Be Seen First

Front Desk & Customer Service Coordinator

Woodridge, IL · On-site

$20 - $25/hr

GBT foods is seeking a detail-oriented and reliable Front Desk & Customer Service Coordinator to support daily office operations and high-volume order processing. This role is the first point of ...

Urgent

Training provided

EssilorLuxottica

Service Coordinator

Frankfort, IL · On-site

$19.50 - $24.50/hr

The Service Coordinator creates a collaborative, customer-focused work environment that promotes teamwork, continuous improvement, operational accuracy, & service excellence. MAJOR DUTIES ...

Essilor

Service Coordinator

Frankfort, IL · On-site

$19.50 - $24.50/hr

The Service Coordinator creates a collaborative, customer-focused work environment that promotes teamwork, continuous improvement, operational accuracy, & service excellence. MAJOR DUTIES ...

next page

Showing results 1-20

All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Romeoville, IL

Customer Service Coordinator information

See Romeoville, IL salary details

$12

$20

$28

How much do customer service coordinator jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for customer service coordinator in Romeoville, IL is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $23.03 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Romeoville, IL?

The most popular types of Customer Service jobs in Romeoville, IL are:

What job categories do people searching Customer Service Coordinator jobs in Romeoville, IL look for?

The top searched job categories for Customer Service Coordinator jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Customer Service Coordinator jobs?

Cities near Romeoville, IL with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Romeoville, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,996 per year, or $20.7 per hour.

Customer Service Coordinator

GERFLOR USA INC

Bolingbrook, IL • Hybrid

$24 - $25.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Description

The Customer Service Coordinator will collaborate closely with the Gerflor Transportation Sales team in providing excellent customer service. Our Gerflor Transportation Sales team provides flooring solutions specifically engineered to meet requirements of Bus & Coach, Rail, Aviation and Marine industries.  

1. Provide daily support to the Transportation Sales Team by assisting customers and resolving inquiries promptly.

2. Assist in compiling basic reports and data to support sales performance tracking.

3. Respond to customer inquiries with accurate and timely information, including basic product and service details.

4. Enter and manage purchase orders in an ERP system, and process invoicing for the sales territory.

5. Communicate project timelines and shipping dates to customers and internal teams to ensure all deadlines are met.

6. Participate in team efforts to improve processes and enhance the customer experience.

7. Attend meetings to stay informed and provide support as needed.

8. Address customer concerns professionally, escalating issues when appropriate.

9. Work closely with the Customer Experience Manager to ensure alignment with service standards and team goals.

Provide cross-functional support across all Gerflor products as needed.  

Requirements

We are Seeking: 

High School diploma or equivalent required, some college preferred.

3 years of experience in a Customer Service role. 

2 years of experience with an ERP.

Strong computer skills including proficiency in Microsoft office with the ability to quickly learn job related software. 

Effective verbal & written communication skills.

Strong problem solving and decision-making skills.

Solid organizational and prioritization skills


THIS IS A HYBRID OPPORTUNITY 

Hourly Rate: $24.00 - 25.50 hourly
The base salary for this position may vary based on factors such as location, training, skills, and relevant experience. This position may include additional compensation in the form of bonus, incentive, or commissions. Bonus or incentive programs are subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

In addition, our comprehensive benefits include:

Medical, Dental & Vision benefits.

Flexible Spending and Health Savings Accounts.

Company paid Life Insurance, Short and Long-Term Disability.

Voluntary benefits include Legal, Identity Theft, Supp Life, Critical Illness, Accident, and Pet Insurance Programs. 

401k & Company provided match.

Paid Time Off, Paid Holidays and Parental Leave.

Wellness Program, Service Awards, Educational Assistance, EAP, Product Discounts. 


Gerflor USA creates and manufactures innovative, decorative and eco-responsible solutions for flooring and interior finishes. Leading the way in commercial flooring, Gerflor is the original manufacturer of homogeneous sheet flooring and resilient sports flooring. For more than 80 years in 100 countries, Gerflor continues to provide specialized resilient flooring solutions for designers, installers and facility managers who want on-trend, sustainable, and durable flooring products. From healthcare, retail, education, offices, sports, transportation and more Gerflor is the premier choice in flooring solutions. For more information, visit www.gerflorusa.com 

Apply