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Customer Service Trainer Jobs in Texas (NOW HIRING)

GFL Environmental

Customer Service Manager

Poteet, TX · On-site

Oversee professional, efficient completion of customer service functions at the branch Key Responsibilities: • Coordinate and Manage Customer Service training to ensure continuous improvement. • ...

South Texas Career Group

Customer Service

Laredo, TX · On-site

$900 - $1.2K/wk

Customer Service- (NO EXPERIENCE REQUIRED/IMMEDIATE HIRE!!!) Company: South Texas Career Group Pay ... training, and a supportive work environment where professionalism and reliability are valued.

AtWork

Customer Service

Carrollton, TX · On-site

$18 - $20/hr

Customer Service Representative / Sales Support Schedule: Monday - Friday | 8:30 AM - 5:00 PM Pay ... Experience with order entry or inside sales is a plus Training and resources will be provided ...

KFC

Customer Service

Amarillo, TX

$14 - $19/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

KFC

Customer Service

Abilene, TX

$15.50 - $21/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

KFC

Customer Service

Amarillo, TX

$14.50 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

KFC

Customer Service

Amarillo, TX

$13.50 - $18.25/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

Long John Silvers

Customer Service

Abilene, TX

$15.50 - $21/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Reward and recognition culture * Competitive Pay * Flexible ...

Long John Silvers

Customer Service

Amarillo, TX

$14 - $19/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Reward and recognition culture * Competitive Pay * Flexible ...

KFC

Customer Service

Borger, TX · On-site

$15.25 - $21/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

INVOCARE LIMITED

Customer Service

Victoria, TX

$15 - $20.25/hr

... help us be more successful servicing our existing customers at Fisher Honda-Kia. 1) Set ... Professional scripts AND training are provided to guarantee your success.*** Requirements: 1) High ...

KFC

Customer Service

Dumas, TX

$14.75 - $20/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

KFC

Customer Service

Pampa, TX

$15 - $20.50/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

KFC

Customer Service

Abilene, TX

$15.50 - $21/hr

If you want to build a great career while providing fast, fun and friendly service to our customers ... Training and mentorship programs * Recognition culture * Competitive Pay * Flexible schedules- day ...

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Showing results 21-40

All JobsCustomer Service Trainer JobsCustomer Service Trainer Jobs in Texas

Customer Service Trainer information

See Texas salary details

$20K

$48.7K

$65.7K

How much do customer service trainer jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer service trainer in Texas is $48,677.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $48,400.00 per year, depending on experience, location, and employer.

What does a customer service trainer do?

A customer service trainer provides instruction for existing employees and new hires in a business. You work with staff members who have direct contact with customers either face-to-face or via the phone or internet. Your duties include designing courses and instructional units that include both classroom work and hands-on practice. You assess the performance of each customer care professional who takes your class, and you adjust your training methods and approaches to increase effectiveness if necessary. Your responsibilities can include assessing the customer service performance at the company to help you focus your planning for each course.

What are the key skills and qualifications needed to thrive as a customer service trainer, and why are they important?

To thrive as a Customer Service Trainer, you need expertise in customer service best practices, adult learning principles, and typically a background in training or education. Familiarity with learning management systems (LMS), e-learning platforms, and presentation software is often required. Exceptional communication, patience, and motivational skills help trainers engage participants and foster a positive learning environment. These skills are crucial to effectively transfer knowledge, improve service quality, and support organizational goals.

What are some common challenges faced by customer service trainers, and how can they be effectively addressed?

Customer Service Trainers often encounter challenges such as engaging a diverse group of trainees with varying experience levels, adapting training materials to fit different learning styles, and ensuring consistent skill development across teams. To address these, successful trainers use interactive teaching methods, incorporate real-world scenarios, and provide ongoing support and feedback. Building strong relationships with team leads and consistently updating training content to reflect new company policies or customer trends also helps trainers remain effective and keep the training relevant.

What is the difference between Customer Service Trainer vs Customer Support Specialist?

AspectCustomer Service TrainerCustomer Support Specialist
Required CredentialsCustomer service experience, training or teaching skillsCustomer service experience, technical knowledge
Work EnvironmentTraining sessions, workshops, corporate officesCall centers, help desks, online support
Employer & Industry UsageCorporations, training companies, retailTech companies, service providers, retail
Common Search & Comparison IntentTraining roles, teaching customer service skillsCustomer support roles, technical assistance

While both roles focus on customer interactions, a Customer Service Trainer primarily develops and delivers training programs to improve customer service skills. In contrast, a Customer Support Specialist directly assists customers with their inquiries and issues. The trainer role emphasizes education and skill development, often within a corporate setting, whereas the support specialist role involves hands-on problem solving in customer interactions.

More about Customer Service Trainer jobs

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Customer Service Trainer jobs near you
Infographic showing various Customer Service Trainer job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $48,677 per year, or $23.4 per hour.

Installer/Trainer Full Time

CaptionCall, LLC

Austin, TX

Full-time, Part-time

Posted 11 days ago

Job description

Job Summary

Help make a difference!  CaptionCall is looking for a caring, customer service oriented Installer/Trainer with a passion for helping people with hearing loss communicate with the world! This hands-on position has the privilege of individually training our customers on how to enrich their lives using the CaptionCall phone. This individual must enjoy working with a variety of people in their homes. The schedule is flexible and it’s the perfect position for people who like to work independently. This is a part-time position with potential for career growth and advancement.

 

Essential Duties and Responsibilities

  • Install and troubleshoot CaptionCall phones
  • Courteously train customers on how to use the phone and its features
  • Promote the CaptionCall service
  • Create lead generation activities and generate referrals
  • Attend and participate in trade shows and other corporate events as assigned
  • Guide other CaptionCall activities and make recommendations for expanding the breadth and reach of the business
  • Recruit and refer potential Installer/Trainer candidates to aid and support local installations and events
  • Complete service calls as assigned
  • Accurately maintain customer records
  • Complete required reports and submit invoices and feedback on customer interactions
  • Retrieve and clean phones of former customers
  • Maintain adequate inventory of equipment and supplies in order to service customers
  • Adapt to new responsibilities as necessary
  • Other duties as assigned

 

Supervisory Responsibility

This position has no supervisory responsibilities.

 

Travel Requirements

Travel Requirements:  Less than 25%

 

Education

Minimum:

  • High School Diploma or GED

 

Experience     

  • Basic computer knowledge and experience
  • Sales experience
  • Experience working in the hearing health field
  • Experience working with senior citizens

Knowledge, Skills, and Abilities

  • Provide excellent customer service
  • Ability to effectively communicate in English through reading, writing, speaking and listening
  • Ability to work evenings and weekends as needed
  • Ability to drive and travel via air as needed
  • Ability to tailor to unique needs of individual customers
  • Must be reliable, organized and punctual

 

Working Conditions and Physical Requirements

  • Able to sit/ stand for a long period of time in an office environment
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, tools, and to handle other computer components
  • Regular and predictable attendance required.

 

Disclaimer

This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

Apply today! www.sorenson.com/company/careers/

Equal Employment Opportunity: Sorenson Communications is an EOE, Disability/Age Employer.

Company Summary

Our Mission…Leveraging the Power of Language, we connect lives and enrich the human experience.

Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services. Sorenson’s impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.

We achieve great things together working “The Sorenson Way” with our employee values: Customer First, Can-Do Attitude, Collective Action, Growth Mindset, Ownership, and Connect Direct.