Richardson, TX · On-site +1
$214K - $321K/yr
Manager, Customer Service: Lead end-to-end deployment of largescale SaaS platforms across ... Manage and mentor technical engineers across North America, the EU, and APAC regions. Oversee ...
Richardson, TX · On-site +1
$214K - $321K/yr
Manager, Customer Service: Lead end-to-end deployment of largescale SaaS platforms across ... Manage and mentor technical engineers across North America, the EU, and APAC regions. Oversee ...
Richardson, TX · On-site
$214K - $321K/yr
Manager, Customer Service: Lead end-to-end deployment of largescale SaaS platforms across ... Manage and mentor technical engineers across North America, the EU, and APAC regions. Oversee ...
Richardson, TX · On-site
$214K - $321K/yr
Manager, Customer Service: Lead end-to-end deployment of largescale SaaS platforms across ... Manage and mentor technical engineers across North America, the EU, and APAC regions. Oversee ...
San Antonio, TX · On-site
$18.25 - $23.25/hr
Stefanini North America and APAC is a leading provider of IT staffing services, helping ... customer infrastructure, ensuring efficient IT operations. Responsibilities : • 2+ years of ...
San Antonio, TX · On-site
$18.25 - $23.25/hr
Stefanini North America and APAC is a leading provider of IT staffing services, helping ... customer infrastructure, ensuring efficient IT operations. Responsibilities : • 2+ years of ...
Plano, TX · On-site
$50 - $53/hr
Ability to design, build, and deploy conversational solutions for customer service or internal IT ... With over 1700 professionals deputed across India, USA, Middle East and APAC, our major clients ...
Quick apply
Plano, TX · On-site
$50 - $53/hr
Ability to design, build, and deploy conversational solutions for customer service or internal IT ... With over 1700 professionals deputed across India, USA, Middle East and APAC, our major clients ...
Austin, TX · On-site
$180 - $230/hr
... across Customer Success, Professional Services, and Support - driving seamless implementation ... Demonstrated ability to scale international teams across North America, EMEA, and APAC and manage ...
Austin, TX · On-site
$180 - $230/hr
... across Customer Success, Professional Services, and Support - driving seamless implementation ... Demonstrated ability to scale international teams across North America, EMEA, and APAC and manage ...
Arlington, TX · On-site
$17.25 - $22.50/hr
... services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero - named a Best Places to Work in ...
Arlington, TX · On-site
$17.25 - $22.50/hr
... services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero - named a Best Places to Work in ...
Round Rock, TX · On-site
$90K/yr
This position will also be susceptible to international travel to our sites across EUR/APAC ... Customer service orientation This role is not open to assistance from external partners
Round Rock, TX · On-site
$90K/yr
This position will also be susceptible to international travel to our sites across EUR/APAC ... Customer service orientation This role is not open to assistance from external partners
Arlington, TX · On-site
$17.25 - $22.50/hr
... services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero - named a Best Places to Work in ...
Arlington, TX · On-site
$17.25 - $22.50/hr
... services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero - named a Best Places to Work in ...
Arlington, TX · On-site
$17.25 - $22.50/hr
... services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero - named a Best Places to Work in ...
Arlington, TX · On-site
$17.25 - $22.50/hr
... services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero - named a Best Places to Work in ...
Round Rock, TX · On-site +1
This position will also be susceptible to international travel to our sites across EUR/APAC ... Customer service orientation This role is not open to assistance from external partners
Round Rock, TX · On-site +1
This position will also be susceptible to international travel to our sites across EUR/APAC ... Customer service orientation This role is not open to assistance from external partners
Fort Worth, TX · On-site
... services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero - named a Best Places to Work in ...
Fort Worth, TX · On-site
... services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero - named a Best Places to Work in ...
Austin, TX · On-site
$49.75 - $66.25/hr
We specialize in solutions implementations, managed services, and data analytics spanning SAP ... customers across the Americas, Europe, and APAC.
Austin, TX · On-site
$49.75 - $66.25/hr
We specialize in solutions implementations, managed services, and data analytics spanning SAP ... customers across the Americas, Europe, and APAC.
Work closely with the regional Heads of Customer Success (NAM, EMEA, APAC), who report to the ... Represent the Service and Release Management function in customer operational forums, executive ...
Work closely with the regional Heads of Customer Success (NAM, EMEA, APAC), who report to the ... Represent the Service and Release Management function in customer operational forums, executive ...
Irving, TX · On-site
... services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero - named a Best Places to Work in ...
Irving, TX · On-site
... services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero - named a Best Places to Work in ...
Houston, TX · On-site
$80 - $140/hr
About GeoSoftware GeoSoftware is a global software business serving customers in the energy and ... Collaborate with HR colleagues across APAC and EMEA to ensure consistent global employee experience.
Houston, TX · On-site
$80 - $140/hr
About GeoSoftware GeoSoftware is a global software business serving customers in the energy and ... Collaborate with HR colleagues across APAC and EMEA to ensure consistent global employee experience.
Arlington, TX · On-site
$66K - $85K/yr
... services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero - named a Best Places to Work in ...
New
Arlington, TX · On-site
$66K - $85K/yr
... services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero - named a Best Places to Work in ...
New
Fort Worth, TX · On-site
$17.50 - $24.25/hr
... services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero - named a Best Places to Work in ...
Fort Worth, TX · On-site
$17.50 - $24.25/hr
... services for global OEM and aftermarket customers. FDH is headquartered in Commerce, California, and has operations across the Americas, EMEA and APAC. FDH Aero - named a Best Places to Work in ...
Houston, TX · On-site
About GeoSoftware GeoSoftware is a global software business serving customers in the energy and ... Collaborate with HR colleagues across APAC and EMEA to ensure consistent global employee experience.
Houston, TX · On-site
About GeoSoftware GeoSoftware is a global software business serving customers in the energy and ... Collaborate with HR colleagues across APAC and EMEA to ensure consistent global employee experience.
Houston, TX · On-site
About GeoSoftware GeoSoftware is a global software business serving customers in the energy and ... Collaborate with HR colleagues across APAC and EMEA to ensure consistent global employee experience.
Houston, TX · On-site
About GeoSoftware GeoSoftware is a global software business serving customers in the energy and ... Collaborate with HR colleagues across APAC and EMEA to ensure consistent global employee experience.
Houston, TX · On-site
About GeoSoftware GeoSoftware is a global software business serving customers in the energy and ... Collaborate with HR colleagues across APAC and EMEA to ensure consistent global employee experience.
Quick apply
Houston, TX · On-site
About GeoSoftware GeoSoftware is a global software business serving customers in the energy and ... Collaborate with HR colleagues across APAC and EMEA to ensure consistent global employee experience.
$9.18 - $10.63
2% of jobs
$10.63 - $12.07
4% of jobs
$12.07 - $13.52
11% of jobs
$14.32 is the 25th percentile. Wages below this are outliers.
$13.52 - $14.96
15% of jobs
The median wage is $16.30 / hr.
$14.96 - $16.41
20% of jobs
$16.41 - $17.86
15% of jobs
$18.85 is the 75th percentile. Wages above this are outliers.
$17.86 - $19.30
13% of jobs
$19.30 - $20.75
7% of jobs
$20.75 - $22.19
6% of jobs
$22.19 - $23.64
4% of jobs
$23.64 - $25.08
3% of jobs
$9
$17
$25
An APAC Customer Service job involves supporting customers across the Asia-Pacific (APAC) region by addressing inquiries, resolving issues, and providing product or service assistance. It often requires strong communication skills and knowledge of multiple languages or cultural nuances. Responsibilities can include handling calls, emails, and chats while ensuring customer satisfaction. Time zone flexibility and familiarity with regional business practices may be essential.
To excel in an APAC Customer Service role, you should have strong communication skills, fluency in one or more APAC-region languages, and experience in customer support or call center environments. Familiarity with CRM platforms, ticketing systems, and proficiency in Microsoft Office or similar tools is often required. Outstanding candidates demonstrate cultural sensitivity, patience, and strong problem-solving skills when interacting with diverse customers. These competencies are critical to delivering high-quality support and fostering positive customer relationships across the Asia-Pacific market.
As an APAC Customer Service representative, your main responsibilities include responding to customer inquiries via phone, email, or chat, troubleshooting issues, and ensuring timely resolution within service level agreements. You may also collaborate with cross-functional teams such as sales, logistics, or technical support to address complex requests. The role often requires balancing multiple customer cases, maintaining detailed records in CRM systems, and adapting to various cultural norms within the APAC region. You’ll play a key role in both retaining customers and supporting the company's reputation through high-quality service.
The most popular types of Apac Customer Service jobs in Texas are:
For Apac Customer Service jobs in Texas, the most frequently searched job titles are:
The top searched job categories for Apac Customer Service jobs in Texas are:
Richardson, TX • On-site, Remote
$214K - $321K/yr
Full-time
Posted 10 days ago
Manager, Customer Service: Lead end-to-end deployment of largescale SaaS platforms across enterprise contact centers, ensuring on time delivery and seamless account onboarding. Oversee integrations with CRM and cloud telephony platforms including Zendesk, Salesforce, Amazon Connect, and other contact center technologies. Drive cross functional collaboration with Product, Engineering, and Customer Success teams to optimize system performance, customer onboarding, and solution adoption. Serve as a strategic partner for enterprise customers, ensuring successful deployments, customer satisfaction, and long-term retention. Manage deployment and optimization of Workforce Management (WFM) and Quality Management (QM) software, improving forecasting, scheduling, and agent performance. Design, implement, and maintain customer service workflows across omnichannel ecosystems (voice, chat, email, and social). Deliver performance improvements through operational analytics, process standardization, and automation initiatives. Lead strategy and execution for AI driven service initiatives including chatbot development, conversational AI workflows, and machine-learning-based automation. Collaborate with technical teams to design and deploy intelligent support solutions that improve CSAT, resolution time, and operational efficiency. Identify emerging CX technologies and drive the adoption of modern tools and AI capabilities. Manage and mentor technical engineers across North America, the EU, and APAC regions. Oversee hiring, training, performance coaching, and professional development for service delivery and technical teams. Establish KPIs, quality standards, and service excellence benchmarks across all regions.
Hybrid telecommuting permitted pursuant to company policy.
Minimum requirements: Master's degree or foreign equivalent in Information Systems, Computer Science, or related field, plus 5 years of experience in the job offered or related occupation.
Must have experience with the following:
Salary: $214,386.00 to $321,579.00 per year
Click apply or send resume to marian.alvarado@nice.com. An EOE.
