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Customer Service Technician Jobs (NOW HIRING)

WINONICS

Customer Service Technician

Brea, CA · On-site

$19 - $23/hr

We are seeking a detail-oriented and motivated Customer Service Technician to support our sales and production teams in a PCB manufacturing environment. This role focuses on assisting customers with ...

WINONICS

Customer Service Technician

Brea, CA · On-site

$19 - $23/hr

We are seeking a detail-oriented and motivated Customer Service Technician to support our sales and production teams in a PCB manufacturing environment. This role focuses on assisting customers with ...

WINONICS

Customer Service Technician

Brea, CA

$17.75 - $24/hr

We are seeking a detail-oriented and motivated Customer Service Technician to support our sales and production teams in a PCB manufacturing environment. This role focuses on assisting customers with ...

Amrize

Customer Service Technician

Holly Hill, SC · On-site

$17.50 - $23.75/hr

Customer Service Technician | Req ID: 15415 | HR Contact: Regina Farr| Location: Holly Hill Cement Plant SC ABOUT THE ROLE Performs various tasks associated with the bagging, palletizing, batching ...

Frontier

Customer Service Technician I

Bishop, CA

$25.09 - $48.58/hr

Customer Service Technician I Job ID: CUSTO014050 Job Title: Customer Service Technician I Location: 330 LAGOON STREET, BISHOP, CA 93514 Union: IBEW 543 - CBA 206 Hiring Manager: Jack Armstrong # of ...

Frontier

Customer Service Technician I

Bishop, CA · On-site

$25.09 - $48.58/hr

Customer Service Technician I Job ID: CUSTO014050 Job Title: Customer Service Technician I Location: 330 LAGOON STREET, BISHOP, CA 93514 Union: IBEW 543 - CBA 206 Hiring Manager: Jack Armstrong # of ...

Kaimetrix

Customer Service Technician

Orlando, FL · On-site

$16 - $21.75/hr

They are seeking a Customer Service Technician to provide systems administration, end-user technical support, and IT security services for the Program Executive Officer for Simulation, Training, and ...

CenturyLink

Customer Service Technician

Des Moines, IA

$16.75 - $22.75/hr

They have immediate openings for Customer Service Technicians for their internet help desk based at their call center office Des Moines. People skills and basic computer knowledge are required.

Centurylink

Customer Service Technician

Des Moines, IA · On-site

$16.75 - $22.75/hr

They have immediate openings for Customer Service Technicians for their internet help desk based at their call center office Des Moines. People skills and basic computer knowledge are required.

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Customer Service Technician information

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How much do customer service technician jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer service technician in the United States is $20.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.36 per hour, depending on experience, location, and employer.

What is a customer service technician?

Customer service technicians assist customers with resolving technical issues with their service or equipment. As a customer service technician, your job duties include responding to customer technical service requests, troubleshooting technical issues, and reporting the resolution of these issues back to management. You are often the primary liaison with the customer on behalf of the company, so a friendly and professional attitude is required. To pursue a career as a customer service technician, you need a high school diploma or equivalent and industry-specific experience, though many employers provide on-the-job training.

What is the difference between Customer Service Technician vs Field Service Technician?

AspectCustomer Service TechnicianField Service Technician
CredentialsHigh school diploma or equivalent; certifications vary by industryHigh school diploma; technical certifications often preferred
Work EnvironmentCustomer locations, service centers, call centersOn-site at client locations, remote troubleshooting
Employer & Industry UsageTelecom, electronics, appliance repairIT, industrial equipment, HVAC, medical devices
Common Search & ComparisonCustomer Service Technician vs Field Service Technician

Customer Service Technicians primarily assist customers directly, focusing on troubleshooting, repairs, and support in various industries. Field Service Technicians also perform repairs and maintenance but often work on-site at client locations, handling more technical and complex tasks. Both roles require technical skills and certifications, but their work environments and daily responsibilities differ.

What are the key skills and qualifications needed to thrive as a customer service technician?

To thrive as a Customer Service Technician, you need a strong background in troubleshooting, technical problem-solving, and customer support, often supported by a relevant associate degree or technical certification. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic hardware or software diagnostic tools is essential. Excellent communication, patience, and active listening are standout soft skills for this role. These abilities ensure effective resolution of customer issues, high satisfaction rates, and efficient technical support delivery.

What are the most common challenges faced by customer service technicians, and how can they be addressed?

Customer Service Technicians often encounter challenges such as troubleshooting complex technical issues remotely, managing high call volumes, and translating technical jargon into clear, customer-friendly language. To overcome these challenges, technicians can leverage comprehensive training resources, maintain up-to-date product knowledge, and use effective communication strategies. Regular collaboration with technical teams and ongoing learning also help technicians stay prepared for evolving technologies and customer needs.
More about Customer Service Technician jobs
What cities are hiring for Customer Service Technician jobs? Cities with the most Customer Service Technician job openings:
Who are the top companies hiring for Customer Service Technician jobs? The top employers for Customer Service Technician jobs are:
What states have the most Customer Service Technician jobs? States with the most job openings for Customer Service Technician jobs include:
What are popular job titles related to Customer Service Technician jobs? For Customer Service Technician jobs, the most frequently searched job titles are:
Customer Service Technician jobs near you
Infographic showing various Customer Service Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $42,069 per year, or $20.2 per hour.

Customer Service Technician

WINONICS

Brea, CA • On-site

$19 - $23/hr

Full-time

Re-posted 18 days ago

Job description

We are seeking a detail-oriented and motivated Customer Service Technician to support our sales and production teams in a PCB manufacturing environment. This role focuses on assisting customers with orders, providing updates, and ensuring clear communication between customers and internal departments.This is an excellent opportunity for an entry-level candidate or recent graduate looking to build a strong foundation in customer service within a fast-paced manufacturing environment. Duties & ResponsibilitiesServe as a point of contact for customer inquiries, providing support via email and phoneAssist with order entry, updates, and tracking to ensure timely deliveryReview customer-provided documents for completeness and follow up if information is missingCommunicate order status, changes, and any issues to customers and internal teamsWork closely with sales, production, and engineering teams to support customer needsHelp resolve order discrepancies, delivery issues, and general customer concernsMaintain accurate records of customer interactions, orders, and updates in internal systemsSupport the sales team with follow-ups, quotes, and general account supportParticipate in team meetings and assist with ongoing process improvementsFollow company procedures, quality standards, and customer requirementsQualificationsHigh school diploma or equivalent required; Associate's or Bachelor's degree preferredExperience in PCB manufacturing or electronics industry is a plusStrong communication and interpersonal skillsGood organizational skills and attention to detailAbility to manage multiple tasks in a fast-paced environmentBasic computer skills, including Microsoft Office (Excel, Outlook, Word)Willingness to learn and grow within a manufacturing environmentPositive attitude and team-oriented mindsetWe are an ITAR-compliant facility, and all employees must meet ITAR eligibility requirements.