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Customer Service Receptionist Jobs in Virginia (NOW HIRING)

VCA Animal Hospitals

Receptionist

Norfolk, VA · On-site

$14.50 - $19/hr

The CSR is the pivot around which the hospital operates and is responsible for: • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets ...

D2 Government Solutions

Receptionist

Arlington, VA

$18 - $23.75/hr

Admin Support - Receptionist and Administrative Support Position Title: Administrative Support ... Strong customer service, communication, and organizational skills * High school diploma required ...

Pohanka Automotive Group

Receptionist

Chantilly, VA · On-site

$16 - $21.25/hr

Receptionist Position Honda of Chantilly is seeking an experienced and motivated individual to serve our customers by answering phones, greeting, welcoming, and assisting for all customer service ...

Workforce

Receptionist

Prince George, VA · On-site

$15/hr

Receptionist / Office Clerk Location: Prince George, VA Pay Rate: $15.00/hour Schedule: Monday ... Strong communication and customer service skills * Proficiency in Microsoft Office (Word, Excel ...

Serenity Healthcare, LLC

Receptionist

Fairfax, VA · On-site

$16.25 - $21.50/hr

Receptionist Position: Receptionist Schedule: 3 Days/Week | 13-Hour Shifts About the Role As a ... This role is perfect for someone with strong customer service skills who enjoys purposeful work. No ...

Serenity Mental Health Centers

Receptionist

Alexandria, VA · On-site

$16.75 - $22.25/hr

Receptionist Position: Receptionist Schedule: 3 Days/Week | 13-Hour Shifts About the Role As a ... This role is perfect for someone with strong customer service skills who enjoys purposeful work. No ...

Serenity Mental Health Centers

Receptionist

Fairfax, VA · On-site

$16 - $21.25/hr

Receptionist Position: Receptionist Schedule: 3 Days/Week 13-Hour Shifts About the Role As a ... This role is perfect for someone with strong customer service skills who enjoys purposeful work. No ...

Serenity Healthcare, LLC

Receptionist

Alexandria, VA · On-site

$16.75 - $22.25/hr

Receptionist Position: Receptionist Schedule: 3 Days/Week | 13-Hour Shifts About the Role As a ... This role is perfect for someone with strong customer service skills who enjoys purposeful work. No ...

Ruby Receptionists

Virtual Receptionist

Chesapeake, VA · On-site

$19 - $21/hr

... customer service, or administrative support is valuable. Familiarity with tools like Microsoft 365, and the ability to communicate fluently in both English and Spanish are a plus, though not required.

Serenity Mental Health Centers

Receptionist

Fairfax, VA · On-site

$16.25 - $21.50/hr

Receptionist Position: Receptionist Schedule: 3 Days/Week 13-Hour Shifts About the Role As a ... This role is perfect for someone with strong customer service skills who enjoys purposeful work. No ...

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All JobsCustomer Service Receptionist JobsCustomer Service Receptionist Jobs in Virginia

Customer Service Receptionist information

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How much do customer service receptionist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer service receptionist in Virginia is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.85 per hour, depending on experience, location, and employer.

What is a customer service receptionist?

Customer Service Receptionists are professionals who serve as the first point of contact for visitors and callers at a business or organization. Their duties typically include greeting guests, answering and directing phone calls, managing inquiries, and providing general information. They also handle administrative tasks such as scheduling appointments, maintaining records, and ensuring the reception area is organized. Excellent communication and customer service skills are essential in this role, as receptionists often represent the company's image to clients and visitors.

What are the key skills and qualifications needed to thrive as a customer service receptionist?

To thrive as a Customer Service Receptionist, you need strong communication skills, organizational abilities, and a high school diploma or equivalent. Familiarity with telephone systems, scheduling software, and office productivity tools like Microsoft Office is often required. Professionalism, patience, and a friendly attitude help you create positive first impressions and handle diverse customer interactions. These skills are important because they ensure efficient operations, excellent customer experiences, and effective problem resolution at the front desk.

What is the difference between Customer Service Receptionist vs Administrative Assistant?

AspectCustomer Service ReceptionistAdministrative Assistant
CredentialsHigh school diploma; customer service skillsHigh school diploma; organizational skills
Work EnvironmentFront desk, customer-facingOffice, administrative tasks
Employer & IndustryRetail, healthcare, hospitalityCorporate, nonprofit, government
Common Search & ComparisonCustomer interaction, front desk dutiesOffice support, scheduling

While both roles involve office presence, a Customer Service Receptionist primarily handles customer interactions at the front desk, focusing on greeting visitors and answering inquiries. An Administrative Assistant supports office operations through administrative tasks like scheduling and document management. Understanding these differences helps job seekers find the right position based on their skills and career goals.

What are some typical daily challenges faced by a customer service receptionist, and how can they be managed effectively?

Customer Service Receptionists often handle multiple tasks simultaneously, such as greeting visitors, answering phone calls, and managing appointment schedules. One common challenge is balancing high call volumes with in-person inquiries, which requires strong organizational and time management skills. Effective communication and prioritization help ensure that all visitors and callers receive prompt, courteous assistance. Familiarity with office technology and collaboration with colleagues can also streamline workflows and reduce stress during busy periods.
What are the most commonly searched types of Customer Service Receptionist jobs in Virginia? The most popular types of Customer Service Receptionist jobs in Virginia are:
What are popular job titles related to Customer Service Receptionist jobs in Virginia? For Customer Service Receptionist jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Customer Service Receptionist jobs in Virginia look for? The top searched job categories for Customer Service Receptionist jobs in Virginia are:
What are popular job titles related to Customer Service Receptionist jobs in VA? For Customer Service Receptionist jobs in VA, the most frequently searched job titles are:
Customer Service Receptionist jobs near you
Infographic showing various Customer Service Receptionist job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,116 per year, or $16.9 per hour.

Front Desk Receptionist / Customer Service Representative

Ourisman Auto Group - Virginia

Fairfax, VA

$15.25 - $19.75/hr

Full-time

Medical

Re-posted 26 days ago

Job description

Job Description

We are a Toyota-Certified Collision Center seeking a Front Desk Receptionist / Customer Service Representative to be the first point of contact for our customers. This role is essential to delivering a professional customer experience and supporting daily shop operations.

The ideal candidate is organized, friendly, dependable, and comfortable working in a fast-paced automotive environment.

Responsibilities

  • Greet customers professionally and assist with check-in and pick-up

  • Answer incoming phone calls and direct inquiries appropriately

  • Schedule estimates, repairs, and follow-up appointments

  • Assist customers with basic repair status questions and general information

  • Coordinate with estimators, managers, and technicians as needed

  • Maintain accurate customer and repair records in the system

  • Keep the front desk and lobby clean, organized, and presentable

  • Support customer satisfaction and delivery process

Qualifications

  • Customer service or receptionist experience required

  • Strong communication and interpersonal skills

  • Professional appearance and positive attitude

  • Ability to multitask and stay organized

  • Basic computer skills and phone etiquette

  • Automotive, dealership, or collision center experience preferred (not required)

What We Offer

  • Competitive hourly pay

  • Stable, full-time position

  • Professional work environment

  • Growth opportunities within the collision repair industry

  • Benefits package available (medical, etc.)

REQUIREMENTS:

  • Excellent communication skills
  • Outgoing and positive demeanor
  • Professional presentation
  • Punctual nature and ability to handle schedule flexibility
  • A professional appearance

About the Dealership

Ourisman Automotive Group believes our success and future growth is contributed to our employees. Family-owned and operated since 1921, Ourisman has continued to grow while holding true to our values of collaboration, transparency, and career development.

At Ourisman Automotive of Virginia, we understand the importance of career growth. Our team is collaborative and encourages success amongst each of our members. We prefer to promote from within and do so often.