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Customer Service Leader Jobs in Nevada (NOW HIRING)

CHIPOTLE

Service Leader

Henderson, NV · On-site

$15 - $19.50/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained ...

Chipotle

Service Leader

Henderson, NV

$15 - $19.50/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained ...

CHIPOTLE

Service Leader

Las Vegas, NV · On-site

$15.25 - $20/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained ...

Chipotle

Service Leader

Las Vegas, NV

$15.50 - $20.25/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained ...

CHIPOTLE

Service Leader

Minden, NV · On-site

$16.25 - $21.25/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained ...

CHIPOTLE

Service Leader

Carson City, NV · On-site

$15.75 - $20.50/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained ...

CHIPOTLE

Service Leader

Reno, NV · On-site

$16 - $21/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained ...

Chipotle

Service Leader

Reno, NV

$16 - $21/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained ...

Chipotle

Service Leader

Minden, NV

$16.25 - $21.25/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained ...

Chipotle

Service Leader

Carson City, NV

$15.75 - $20.50/hr

THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained ...

Bliss Car Wash

Customer Service Lead

Las Vegas, NV · On-site

$15 - $18/hr

About the Job BLISS Car Wash Customer Service Lead (GSL): * $15 to $18 per hour plus commission ... Accountable for providing strong, positive, and proactive leadership to the team while providing ...

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Customer Service Leader information

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$9

$22

$42

How much do customer service leader jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for customer service leader in Nevada is $22.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $23.99 per hour, depending on experience, location, and employer.

What is a customer service leader?

Customer Service Leaders are professionals responsible for managing and guiding a team of customer service representatives to ensure excellent customer experiences. They oversee daily operations, handle escalated customer issues, train staff, and implement service procedures and policies. Their role is crucial in maintaining customer satisfaction, monitoring performance metrics, and fostering a positive work environment. Customer Service Leaders also collaborate with other departments to address customer needs and improve service quality.

How does a customer service leader typically support and motivate their team to handle challenging customer interactions?

A Customer Service Leader plays a crucial role in supporting their team through regular coaching, providing constructive feedback, and fostering a positive work environment. They often implement training sessions and role-playing exercises to help team members develop effective communication and problem-solving skills. Additionally, they create an open-door policy to address concerns and celebrate achievements, which helps maintain morale and resilience during high-pressure situations. By setting clear expectations and leading by example, they empower their team to deliver exceptional service even when facing difficult customer interactions.

What are the key skills and qualifications needed to thrive as a customer service leader, and why are they important?

To thrive as a Customer Service Leader, you need experience in customer support, strong problem-solving abilities, and leadership skills, often supported by a background in business or related fields. Familiarity with CRM platforms, ticketing systems, and quality assurance tools is commonly required. Outstanding communication, conflict resolution, and team motivation skills make someone excel in this role. These competencies ensure effective team management, high customer satisfaction, and continuous service improvement.

What is the difference between Customer Service Leader vs Customer Service Supervisor?

AspectCustomer Service LeaderCustomer Service Supervisor
CredentialsHigh school diploma or equivalent; leadership experienceHigh school diploma; supervisory experience
Work EnvironmentOversees multiple teams, strategic planningManages daily team operations, direct supervision
Industry UsageCommon in retail, hospitality, call centersCommon in retail, healthcare, service industries
Search IntentLeadership roles in customer serviceSupervisory roles in customer service

The main difference between a Customer Service Leader and a Customer Service Supervisor lies in their scope and focus. Customer Service Leaders typically focus on strategic planning and overseeing multiple teams, while Customer Service Supervisors handle daily team management and direct supervision. Both roles require similar credentials and are prevalent across various industries, but the Leader position emphasizes broader leadership responsibilities.

What does a customer service leader do?

A customer service leader oversees a team responsible for providing support and resolving customer issues, ensuring high service quality and customer satisfaction. They develop training programs, set performance standards, and use tools like customer relationship management (CRM) software to monitor service metrics.

What is the highest position in customer service leader?

The highest position in customer service leadership is typically the Chief Customer Officer (CCO) or Vice President of Customer Service, responsible for overall customer experience strategy and departmental oversight. These roles often require extensive leadership experience, strategic planning skills, and a deep understanding of customer relations and service operations.

What skills do you need to be a customer service leader?

A customer service leader needs strong communication, leadership, and problem-solving skills to effectively manage teams and address customer issues. They should also have good organizational abilities, emotional intelligence, and familiarity with customer service tools and metrics to ensure high service standards.

What are popular job titles related to Customer Service Leader jobs in NV?

For Customer Service Leader jobs in NV, the most frequently searched job titles are:

Customer Service Leader jobs near you
Infographic showing various Customer Service Leader job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $45,858 per year, or $22 per hour.

Service Leader

CHIPOTLE

Henderson, NV • On-site

$15 - $19.50/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 5 days ago

Chipotle rating

5.8

Company rating: 5.8 out of 10

Based on 1,997 frontline employees who took The Breakroom Quiz

9th of 20 rated casual dining restaurants

Job description

CULTIVATE A BETTER WORLD
Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.
THE OPPORTUNITY
The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks.
WHAT YOU'LL DO
  • In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to:
  • Making sure great tasting, high quality food is served
  • Helping to resolve food quality issues
  • Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed
  • Helping to resolve customer incidents and working to ensure positive customer experiences
  • Helping to monitor crew breaks, shift changes, shift meetings, and line schedules
  • Developing and cross training all front of house Crew
  • Assisting with Crew performance reviews
  • Developing future Service Leaders
  • Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork
  • Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary
  • Ensuring the proper quantity of supplies are available as needed

WHAT YOU'LL BRING TO THE TABLE
  • Be able to understand and articulate Chipotle's Food With Integrity philosophy
  • Have knowledge and experience of cash handling policies and procedures
  • Have knowledge of Food Safety and health department matters
  • Have familiarity with office paperwork
  • Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location
  • Have a high school diploma
  • Have restaurant experience

WHAT'S IN IT FOR YOU
  • Tuition assistance (100% coverage for select degrees or up to $5,250/year)
  • Free food (yes, really FREE)
  • Medical, dental, and vision insurance
  • Digital Tips
  • Paid time off
  • Holiday closures
  • Competitive compensation
  • Opportunities for advancement (80% of managers started as Crew)

PAY TRANSPARENCY
Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit https://jobs.chipotle.com/benefits for more details.
$17.00-$18.91
WHO WE ARE
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www.chipotle.com .
Chipotle Mexican Grill is an equal opportunity employer committed to fair employment practices at all levels of the organization without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by applicable law. As a values-driven, people-first company, we are committed to fostering a workplace where all individuals are treated with respect and have the opportunity to realize their full potential. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.

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About Chipotle

Sourced by ZipRecruiter

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has over 3,000 restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. Chipotle is ranked on the Fortune 500 and is recognized on the 2022 list for Fortune's Most Admired Companies. With over 100,000 employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit www. chipotle. com

Industry

Food services and drinking places and biotechnology research and development

Company size

10,000+ Employees

Headquarters location

Newport Beach, CA, US

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