ZipRecruiter

Log In

1

Customer Service Assistant Jobs in Silver Spring, MD

next page

Showing results 1-20

All JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Silver Spring, MD

Customer Service Assistant information

See Silver Spring, MD salary details

$12

$20

$29

How much do customer service assistant jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for customer service assistant in Silver Spring, MD is $20.70, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.61 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What is a Customer Service Assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to handling customer complaints, managing high call volumes, and meeting performance targets. However, stress levels vary depending on the work environment, training, and individual coping skills.

What jobs pay 4000 a week without a degree?

Customer Service Assistants typically do not earn $4,000 a week without advanced experience or supervisory responsibilities. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or skilled trades where commissions or bonuses significantly boost income. Success in such roles usually depends on performance, skills, and experience rather than formal education alone.

What Is a Customer Service Assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are some common challenges faced by Customer Service Assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

How can I make 2000 a week working from home?

A Customer Service Assistant can increase earnings by working multiple shifts, taking on overtime, or handling high-volume accounts. Developing strong communication skills and using remote customer service tools can improve productivity and earning potential, but reaching $2000 weekly typically requires additional roles or freelance opportunities in customer support or related fields.

What is the work of a customer service assistant?

A customer service assistant helps customers by answering questions, resolving issues, and providing information about products or services. They often work in retail, call centers, or service environments, using communication skills and sometimes customer management tools to ensure a positive experience.
More about Customer Service Assistant jobs
What are the most commonly searched types of Customer Service jobs in Silver Spring, MD? The most popular types of Customer Service jobs in Silver Spring, MD are:
What are popular job titles related to Customer Service Assistant jobs in Silver Spring, MD? For Customer Service Assistant jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Customer Service Assistant jobs in Silver Spring, MD look for? The top searched job categories for Customer Service Assistant jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Customer Service Assistant jobs? Cities near Silver Spring, MD with the most Customer Service Assistant job openings:
Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Silver Spring, MD as of June 2026, with employment types broken down into 56% Full Time, 40% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $43,058 per year, or $20.7 per hour.
Part-Time - Customer Service Assistants - New Home Builders - Sterling, VA

Part-Time - Customer Service Assistants - New Home Builders - Sterling, VA

Smart Staffing Solutions

Sterling, VA • On-site

$17 - $23.50/hr

Part-time

Posted 26 days ago

Job description

 Join Our Team as a Customer Service Representative in the Real Estate Industry! Welcome to an exciting opportunity in the real estate sector! If you have a passion for real estate, enjoy meeting new people, and thrive in a dynamic environment, we want to hear from you!As a Customer Service Representative, you will be instrumental in creating a positive experience for our clients. Your responsibilities will include:
  • Greeting and Assisting Clients: Make every visitor feel valued by answering their inquiries and providing information about our services and properties.
  • Assisting Sales team: Help the sales team with walking the home and making sure it is in order, and getting questions from buyers to the Sales team.
  • Collaborating with Real Estate Agents: Work alongside agents to prepare marketing materials and ensure a seamless experience for all clients.
  • Supporting Office Operations: Assist in maintaining a smooth-running environment for both clients and staff.
We are currently seeking enthusiastic Customer Service Representatives in Sterling, VA! If you’ve ever considered a rewarding career in real estate, this is your chance to join our dynamic team.Don’t wait—limited positions are available!Job Requirements:
  • College degree or 5 years of equivalent professional experience
  • Exceptional communication and customer service skills
  • Reliable transportation
  • Professional presentation and demeanor
  • Ability to pass background checks
  • High energy and a positive attitude
  • Team player mindset
  • Flexibility to accept assignments on short notice
  • Weekend availability is essential, along with weekday availability 
 #IND2REGION:VA | KEYWORDS: Sterling | INDUSTRY: New Home SalesEmployment Type: PART_TIME

Apply