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Customer Service Assistant Jobs in Manchester, MD

IHOP

Service Assistant

Owings Mills, MD · On-site

$14.25 - $19/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Mount Airy, MD · On-site

$14.50 - $19.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Westminster, MD · On-site

$14.50 - $19.25/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

IHOP

Service Assistant

Sykesville, MD · On-site

$14.75 - $19.75/hr

SERVICE ASSISTANT IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food ...

Midas

Assistant Manager/Service Writer

Towson, MD · On-site

$45K - $65K/yr

Paid time off At Midas, we are dedicated to providing quality services to customer vehicles in the ... This position is Assistant Store Manager developmental role. Midas is committed to training our ...

Royal Farms

Customer Service Associate

Finksburg, MD · On-site

$15 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store ... Respond promptly to customer inquiries about merchandise and assist with product selection.

Royal Farms

Customer Service Associate

Littlestown, PA · On-site

$15 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store ... Respond promptly to customer inquiries about merchandise and assist with product selection.

Royal Farms

Customer Service Associate

Sykesville, MD · On-site

$15 - $19/hr

Customer Service Associate The Customer Service Associate is responsible for supporting the store ... Respond promptly to customer inquiries about merchandise and assist with product selection.

Royal Farms

Customer Service Associate

Stewartstown, PA · On-site

$15 - $19/hr

Respond promptly to customer inquiries about merchandise and assist with product selection ... Food & Beverage Service * * Prepare all made-to-order food and beverages per recipe or customer ...

Royal Farms

Customer Service Associate

Fallston, MD · On-site

$15 - $19/hr

Respond promptly to customer inquiries about merchandise and assist with product selection ... Food & Beverage Service * * Prepare all made-to-order food and beverages per recipe or customer ...

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All JobsCustomer Service JobsCustomer Service Assistant JobsCustomer Service Assistant Jobs in Manchester, MD

Customer Service Assistant information

See Manchester, MD salary details

$11

$19

$26

How much do customer service assistant jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service assistant in Manchester, MD is $19.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $21.68 per hour, depending on experience, location, and employer.

What is a customer service assistant?

A Customer Service Assistant is a professional who interacts with customers on behalf of a company to address inquiries, resolve complaints, and provide information about products and services. They typically work in retail stores, call centers, or online support environments. Their main goal is to ensure customer satisfaction by delivering prompt, courteous, and effective support. Customer Service Assistants may handle tasks such as processing orders, managing returns, and guiding customers through company policies.

What is a customer service assistant?

A customer service assistant maximizes the shopping experience of a customer before, during, and after the sale. You typically works in a retail setting, as part of a customer service call center, or for a company. You specialize in listening to the needs of their customers and matching them with the best products and services. Job duties include handling customer complaints, helping customers find products, and recommending products.

What are the key skills and qualifications needed to thrive as a customer service assistant, and why are they important?

To thrive as a Customer Service Assistant, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and basic office applications is often required. Patience, active listening, and a positive attitude help you effectively address customer concerns and work well within a team. These skills and qualities ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service assistants, and how can they be managed effectively?

Customer Service Assistants often encounter challenges such as handling difficult customers, managing a high volume of inquiries, and maintaining accurate records. Effective communication, active listening, and patience are essential for resolving conflicts and ensuring customer satisfaction. Utilizing available training resources and collaborating with team members can help address complex issues more efficiently, while time management skills help balance multiple tasks throughout the day.

Is remote customer service assistant a stressful job?

Remote customer service assistant roles can be stressful due to high call volumes, customer complaints, and the need for strong communication skills. However, the level of stress varies depending on the employer, workload, and individual resilience, with some roles offering flexible schedules and support tools to help manage pressure.

What are the skills of a customer service assistant?

A customer service assistant needs strong communication skills, patience, and problem-solving abilities to effectively assist customers. They should be able to handle inquiries calmly, use basic computer tools, and work well in a team environment. Good interpersonal skills and a positive attitude are also important for providing quality service.
More about Customer Service Assistant jobs

What are the most commonly searched types of Customer Service jobs in Manchester, MD?

The most popular types of Customer Service jobs in Manchester, MD are:

What job categories do people searching Customer Service Assistant jobs in Manchester, MD look for?

The top searched job categories for Customer Service Assistant jobs in Manchester, MD are:

What cities near Manchester, MD are hiring for Customer Service Assistant jobs?

Cities near Manchester, MD with the most Customer Service Assistant job openings:

Customer Service Assistant jobs near you
Infographic showing various Customer Service Assistant job openings in Manchester, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,580 per year, or $19 per hour.

Service Assistant

IHOP

Owings Mills, MD • On-site

$14.25 - $19/hr

Full-time

Re-posted 21 days ago

IHOP rating

4.9

Company rating: 4.9 out of 10

Based on 361 frontline employees who took The Breakroom Quiz

79th of 88 rated restaurants

Job description

SERVICE ASSISTANT
IHOP Service Assistants will be responsible for courteously and cheerfully greeting/seating customers, answering the phone, taking/preparing To-Go orders, assist in delivering food/beverage, cash handling, clearing/cleaning tables, and maintaining cleanliness of the restaurant. This position requires you to stand for up to 8 hours during a shift, be able to lift at least and/or move up to 50 pounds, and have full mobility of hands and arms while performing repetitive tasks. IHOP Service Assistants are also required to perform duties necessary for restaurant operations as assigned by acting supervisor, following governmental and company policies. The above is not an all-inclusive job description.

What IHOP employees say

Pay

Benefits

Hours and flexibility

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IHOP logo

About IHOP

Sourced by ZipRecruiter

The shortest distance between two people is a smile, so our logo changed to include one! Since 1958, IHOP has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. No matter what menu items they order, there's one ingredient that's always constant -- a smile.

Industry

Food services and drinking places

Company size

10,000+ Employees

Headquarters location

Glendale, CA, US

Year founded

2003

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