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Customer Service Coordinator Jobs in Silver Spring, MD

NextCar

CUSTOMER SERVICE COORDINATOR

Catonsville, MD · On-site

$18 - $22/hr

NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for ...

NextCar

CUSTOMER SERVICE COORDINATOR

Rockville, MD · On-site

$18 - $20/hr

Description NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are ...

NextCar

CUSTOMER SERVICE COORDINATOR

Rockville, MD · On-site

$18 - $20/hr

NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for ...

NextCar

CUSTOMER SERVICE COORDINATOR

Rockville, MD · On-site

$18 - $20/hr

Description NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are ...

NextCar

CUSTOMER SERVICE COORDINATOR

Laurel, MD · On-site

$18 - $23.50/hr

Description NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are ...

NextCar

CUSTOMER SERVICE COORDINATOR

Laurel, MD · On-site

$18 - $23.50/hr

NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for ...

NextCar

CUSTOMER SERVICE COORDINATOR

Gaithersburg, MD · On-site

$18 - $20/hr

Description NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are ...

NextCar

CUSTOMER SERVICE COORDINATOR

Catonsville, MD · On-site

$18 - $22/hr

Description NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are ...

NextCar

CUSTOMER SERVICE COORDINATOR

Catonsville, MD

$18 - $22/hr

Description NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are ...

NextCar

CUSTOMER SERVICE COORDINATOR

Gaithersburg, MD · On-site

$18 - $20/hr

NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for ...

NextCar Rental

CUSTOMER SERVICE COORDINATOR

Rockville, MD · On-site

$18 - $20/hr

NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for ...

NextCar

CUSTOMER SERVICE COORDINATOR

Gaithersburg, MD · On-site

$18 - $20/hr

Description NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are ...

NextCar

CUSTOMER SERVICE COORDINATOR

Laurel, MD

$18 - $23.50/hr

Description NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are ...

NextCar Rental

CUSTOMER SERVICE COORDINATOR

Laurel, MD · On-site

$18 - $23.50/hr

NextCar is currently hiring full-time Customer Service Coordinators (CSC)! Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for ...

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All JobsCustomer Service JobsCustomer Service Coordinator JobsCustomer Service Coordinator Jobs in Silver Spring, MD

Customer Service Coordinator information

See Silver Spring, MD salary details

$12

$20

$29

How much do customer service coordinator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service coordinator in Silver Spring, MD is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $23.37 per hour, depending on experience, location, and employer.

What is a customer service coordinator?

Customer service coordinators handle client inquiries and complaints about the company’s products and services. They take calls or respond to emails from clients, answering questions, checking on order processing, or resolving complaints or disputes. When the issue is beyond the authority of the customer service coordinator, they discuss the problem with a supervisor to find an acceptable solution for the client. The primary goal of customer service coordinators is to ensure client satisfaction. Qualifications for this position include a high school diploma or equivalent and experience in retail or other customer service industry.

What skills do you need to be a customer service coordinator?

To thrive as a Customer Service Coordinator, you need strong communication skills, organizational abilities, and a background in customer service, often supported by a high school diploma or associate degree. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Problem-solving, patience, and the ability to manage multiple tasks under pressure are standout soft skills for this role. These competencies are vital for efficiently resolving customer issues, ensuring satisfaction, and maintaining smooth operations within a service-focused environment.

How does a customer service coordinator typically collaborate with other departments to resolve customer issues?

Customer Service Coordinators frequently work cross-functionally, partnering with teams such as Sales, Logistics, and Technical Support to resolve customer inquiries efficiently. For example, if a customer has a product delivery concern, the coordinator will liaise with the warehouse or shipping department to investigate and expedite a solution. Effective communication and a proactive approach are essential, as coordinators often serve as the main point of contact between the customer and internal teams. This collaboration ensures that customers receive timely and accurate information, fostering positive relationships and customer satisfaction.

What is the difference between Customer Service Coordinator vs Customer Support Specialist?

AspectCustomer Service CoordinatorCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; certifications in customer service or technical support
Work EnvironmentOffice settings, call centers, retail environmentsCall centers, technical support centers, online chat platforms
Employer & Industry UsageRetail, healthcare, finance, hospitalityTechnology, software, telecommunications, e-commerce
Common Search & ComparisonCustomer Service Coordinator vs Customer Support Specialist

The main difference is that Customer Service Coordinators often handle a broader range of customer interactions, including scheduling and coordination, while Customer Support Specialists typically focus on technical support and troubleshooting. Both roles require strong communication skills and customer service experience, but their specific responsibilities and work environments differ slightly.

More about Customer Service Coordinator jobs

What are the most commonly searched types of Customer Service jobs in Silver Spring, MD?

The most popular types of Customer Service jobs in Silver Spring, MD are:

What are popular job titles related to Customer Service Coordinator jobs in Silver Spring, MD?

For Customer Service Coordinator jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Customer Service Coordinator jobs in Silver Spring, MD look for?

The top searched job categories for Customer Service Coordinator jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Customer Service Coordinator jobs?

Cities near Silver Spring, MD with the most Customer Service Coordinator job openings:

Customer Service Coordinator jobs near you
Infographic showing various Customer Service Coordinator job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,593 per year, or $21 per hour.

CUSTOMER SERVICE COORDINATOR

NextCar

Catonsville, MD • On-site

$18 - $22/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Description:

NextCar is currently hiring full-time Customer Service Coordinators (CSC)!


Ideal candidates should have a strong customer service background and a strong dynamic personality. We are looking for people who are self-starters, enthusiastic, and most importantly people who love the car rental business and the opportunities that come with it. Applicants must have experience in Sales, Goal Setting, Customer Service, Problem Resolution, and Forecasting. If you enjoy working with people, have the drive and experience, this career is for you! We offer a generous hourly pay, monthly bonus and benefits package.


BENEFITS:

  • Competitive Compensation / Direct Deposit / 401 (K)
  • EMPLOYEE-OWNED! FREE SHARES YOU CAN'T FIND ANYWHERE ELSE IN THE INDUSTRY!
  • Medical / Dental / Disability / Life Insurance
  • Flexible Spending Accounts
  • Medical Spending and Dependent Care Reimbursement Accounts
  • Flexible Schedule
  • Paid Holidays / Paid Time Off / Bereavement Leave
  • Formal On-the-Job Training Program
  • Credit Union Membership


RESPONSIBILITIES:

  • Clean exterior and interior of vehicle according to service delivery standards.
  • Complete rental transactions and agreements for customers following established guidelines and procedures.
  • Sell company programs and services to customers in an effort to maximize sales opportunities and meet sales goals set by management.
  • Review completed contracts with customers to verify accuracy of information.
  • Perform other duties and projects as assigned.


REQUIREMENTS:

  • The ability to perform basic arithmetic calculations manually or by utilizing a calculator.
  • Ability to work effectively in a team environment.
  • Possession of a valid driver's license and maintenance of an acceptable driving record is required.
  • A high school diploma or equivalent is required.
  • Prior sales experience is required.


Equal Opportunity Employer. Apply now to submit your resume. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver’s license.


Requirements: