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Csr Coordinator Jobs in Silver Spring, MD (NOW HIRING)

Circle K

Customer Service Representative

Washington, DC · On-site

$18 - $24.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative ... This handwork requires eye-hand coordination, and may require climbing a ladder to store and ...

Caliber

Customer Service Representative

Arlington, VA · On-site

$15 - $18/hr

Customer Service Representative Caliber Collision has an immediate job opening for a Customer ... coordinating Rental Car/Tow companies to provide one-stop service to all customers while ...

High's

Customer Service Representative

Mount Airy, MD · On-site

$15.25 - $21/hr

Customer Service Representative Hot Job Store 78 - Mt Airy, MD 21771 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

High's

Customer Service Representative

Odenton, MD · On-site

$18 - $24.50/hr

Customer Service Representative Store 48 - Odenton, MD 21113 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

Carroll Motor Fuels

Customer Service Representative

Fulton, MD · On-site

$15.75 - $21.25/hr

Customer Service Representative Hot Job Store 32 - Fulton, MD 20759 Overview Level Entry Position Type Full-Time/Part-Time Job Shift Any Education Level None Travel Percentage None Category Sales ...

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Csr Coordinator information

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How much do csr coordinator jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for csr coordinator in Silver Spring, MD is $20.96, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $23.37 per hour, depending on experience, location, and employer.

What is a CSR coordinator?

CSR Coordinators, or Corporate Social Responsibility Coordinators, are professionals responsible for developing, implementing, and managing a company's social responsibility initiatives. They work to ensure that their organization operates in an ethical and sustainable manner, often organizing programs related to environmental sustainability, community engagement, and charitable giving. CSR Coordinators collaborate with various departments, report on social impact, and communicate progress to stakeholders. Their role is crucial in helping businesses align their operations with broader environmental and social goals.

What are some common challenges faced by a CSR coordinator when managing multiple corporate social responsibility initiatives simultaneously?

CSR Coordinators often manage several projects at once, each with different stakeholders, timelines, and objectives. One common challenge is balancing these competing priorities while maintaining clear communication with internal teams, external partners, and community organizations. Effective time management, adaptability, and strong organizational skills are essential to ensure that each initiative aligns with the company’s overall CSR strategy and delivers measurable impact. Additionally, managing stakeholder expectations and reporting on outcomes can require careful coordination and documentation.

What are the key skills and qualifications needed to thrive as a CSR coordinator, and why are they important?

To thrive as a CSR Coordinator, you need a solid understanding of corporate social responsibility principles, project management skills, and typically a bachelor's degree in business, communications, or a related field. Familiarity with sustainability reporting tools, data analysis software, and industry standards like GRI or ISO 26000 is often required. Strong interpersonal skills, creativity, and effective communication are essential for engaging stakeholders and promoting initiatives. These skills and qualities are crucial for successfully developing, implementing, and communicating impactful CSR programs that align with organizational goals.

What is the difference between Csr Coordinator vs Customer Service Representative?

AspectCsr CoordinatorCustomer Service Representative
CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, often involved in coordinating CSR activitiesCall centers, retail, or office environments handling customer inquiries
Employer & Industry UsageUsed in corporate settings across various industries to oversee CSR teamsCommon in retail, telecom, and service industries for direct customer interaction
Search & Comparison IntentUnderstanding coordination roles within CSR teamsCustomer interaction and support roles

The main difference is that a Csr Coordinator manages and coordinates customer service efforts within a company, focusing on team oversight and strategy. In contrast, a Customer Service Representative directly interacts with customers to resolve issues. Both roles require strong communication skills, but the coordinator typically has additional responsibilities related to team management and process improvement.

Is CSR a good career?

A Customer Service Representative (CSR) coordinator role involves managing customer interactions and ensuring service quality, often requiring strong communication and problem-solving skills. It can be a stable career with opportunities for advancement into supervisory or managerial positions, especially with experience and relevant certifications. The job environment typically involves regular hours and a focus on customer satisfaction metrics.

Is a CSR Coordinator job stressful?

A CSR Coordinator role can be stressful due to handling customer complaints, meeting service targets, and managing multiple tasks simultaneously. Strong communication skills and organization are important to effectively manage workload and reduce stress levels.

What are the most commonly searched types of Csr jobs in Silver Spring, MD?

The most popular types of Csr jobs in Silver Spring, MD are:

What are popular job titles related to Csr Coordinator jobs in Silver Spring, MD?

For Csr Coordinator jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Csr Coordinator jobs in Silver Spring, MD look for?

The top searched job categories for Csr Coordinator jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Csr Coordinator jobs?

Cities near Silver Spring, MD with the most Csr Coordinator job openings:

Csr Coordinator jobs near you
Infographic showing various Csr Coordinator job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $43,593 per year, or $21 per hour.

Customer Service - IT Vendor Services

Woodside Staffing Solutions & Consulting

Washington, DC • On-site

$25.45/hr

Other

Posted 22 days ago

Job description

Do Not Apply if you are not a US Citizen - this position supports a US Government customer and requires US Citizenship.
Customer Service - Network Operations Center
Location: Washington, DC 20515 (Capitol Hill - On-Site daily)
MUST BE A US CITIZEN AND ABLE TO PASS A BACKGROUND CHECK
Position Type: Full-time, long term temporary (12 months plus) with potential to go perm.
Hours: Monday - Friday 7:30am - 4pm
Compensation: $25.45/HR + 5.09 HW/HR
Our client is looking for a Customer Service Representative / Coordinator for the Network Operations Center to lead the coordination of site visits for technology vendors performing services such as internet installations, structured cabling, and site surveys.
To support this effort, we are seeking four (4) qualified Customer Service Representatives (CSRs) with strong organizational abilities and excellent customer service skills to assist in the coordination and execution of these activities. Some knowledge of IT/Networking would be desired.
Required Skills/Experience:
• US Citizenship is REQUIRED as well as the ability to pass a background check.
• Experienced in coordinating high-speed internet and VoIP installations in secure government facilities, including those within the legislative branch desired
• 2+ years of experience in customer service or administrative support role.
• Strong organizational skills with the ability to manage multiple tasks, requests, and deadlines concurrently.
• Excellent verbal and written communication skills to effectively interact with internal teams and external vendors.
• Experience with Remedy or similar ticketing and incident management systems.
• Fundamental understanding of Network and Technology Infrastructure components, including internet connectivity, structured cabling, and site survey processes.
• High attention to detail with strong documentation and record-keeping practices.
• Ability to work collaboratively within a team-oriented environment and engage professionally with a diverse range of stakeholders.
Job Responsibilities:
The Customer Service Representatives (CSRs) will perform the following tasks:
• Serve as the first point of contact for incoming service requests related to district office technology installations.
• Coordinate and schedule site visits between district office staff and technology vendors (e.g., ISPs, cabling contractors).
• Use Remedy ticketing software to create, manage, and close support tickets accurately and timely.
• Maintain clear, professional, and timely communication with internal HIR teams, district office staff, and external vendors.
• Document all interactions, updates, and scheduling details within appropriate systems to ensure full traceability.
• Track and follow up on pending requests to ensure resolution and closure.
• Assist with updating internal tracking systems and documentation related to vendor activities.
• Provide regular status reports or updates to supervisors and project leads as needed.
• Performing other official duties as assigned.

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